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“Fantastic hotel”
Review of Beach Rotana

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Beach Rotana
Ranked #26 of 128 Hotels in Abu Dhabi
Certificate of Excellence
Hertford, United Kingdom
Level 4 Contributor
27 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 44 helpful votes
“Fantastic hotel”
Reviewed April 14, 2013

Spent a week here with my family and we had the most fabulous time. The hotel is lovely, spotlessly clean, great pool and restaurants, but the main reason this hotel is so good is the staff! From the moment you check in the friendly staff can't do enough to help. The buffet breakfast was fabulous - such fresh and good quality ingredients. We upgraded to a club room which gave us the benefits of the club lounge on the 18th floor - free soft drinks all day, wonderful afternoon tea and hot and cold canapés and free alcoholic drinks in the evening.
The pool is immaculate and the water warm - lifeguards on duty, keeping a close eye on everything and we were happy to allow our youngest to have some freedom.
Entrance to the mall is in the hotel and we had lunch there a couple of times which was fun and inexpensive.
We would definitely recommend this hotel and will be returning! We really can't think of anything negative to say!
A huge thank you to all the lovely staff, but particularly the club lounge staff and the staff who coped with our children's messy room and still smiled everyday!

Room Tip: Definitely go for the Club rooms - the benefits are worth the extra
See more room tips
  • Stayed April 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
6 Thank Barbara2812
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Fouadhamade, Manager at Beach Rotana, responded to this review, April 15, 2013
Dear guest

Thank you very much for sharing your great experience at our hotel. It is my pleasure to pass your compliments to our entire team especially to the Club floor and housekeeping team

We certainly look forward to welcoming you back to Beach Rotana Abu Dhabi. once again.

Regards,

Fouad Hamade
Executive Assistant Manager
I/C Hotel Apartments
Beach Rotana
P.O.Box 45200 Abu Dhabi U.A.E
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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  • Sleep Quality
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  • Service
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Birmingham, United Kingdom
Level 2 Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed April 14, 2013

My family and I stayed for a week last week at this hotel and thought it was fantastic. The staff could not have been more helpful. The rooms are lovely and well serviced. The gym is absolutely fantastic and the access to the Abu Dhabi Mall is a real bonus. Whilst it is probably classified as a business hotel the outside area is perfect for a relaxing holiday. Great choice of restaurants too, although like all of Abu Dhabi the alcohol is expensive whilst eating. The breakfasts were fabulous as well. This hotel was extremely good value for all it offered, and I would have no hesitation in recommending it to all travellers.

  • Stayed April 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Sally I
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Fouadhamade, Manager at Beach Rotana, responded to this review, April 15, 2013
Dear Guest

Thank you very much for posting this review and sharing your feedback regarding your recent experience at the Beach Rotana Abu Dhabi.

I am very glad to know that the level of our services and facilities exceeded your expectations, giving you an enjoyable stay all throughout.

Your compliments will definitely be shared with our team; as such flattering remarks continuously inspire us to do our utmost in everything that we do.

We certainly look forward to welcoming you back to Beach Rotana Abu Dhabi. once again.

Regards,

Fouad Hamade
Executive Assistant Manager
I/C Hotel Apartments
Beach Rotana
P.O.Box 45200 Abu Dhabi U.A.E
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Manchester, England
Level 5 Contributor
69 reviews
45 hotel reviews
common_n_hotel_reviews_1bd8 56 helpful votes
Reviewed April 12, 2013

First time in Abu Dhabi and we wanted a relaxing break in a good quality hotel and chose the Beach Rotana based on reviews on Tripadvisor
We upgraded to a premium room which was on the 16th floor,very large with well appointed bathroom with jacuzzi bath and double shower. The toiletries were of exceptional quality also.
The bed was extremely comfortable and the pillows the best I have experienced in any hotel

Housekeeping and cleaning were perfect and staff were pleasant and friendly without being obtrusive

THe pool area was well appointed with ample sunbeds and umbrellas and perfect temperature. The lifeguards controlled the children well and kept them in shallower water so everyone was happy

We ate in a number of the restaurants-all excellent and I will review them separately.
The breakfast buffet was exceptionally good with a wide variety of foods and replenished often-I particularly enjoyed the Bircher muesli, hummus and pain au chocolat

This is a well run, well located hotel next to a mall and I would not hesitate to recommend

  • Stayed April 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank yvonnefov
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Fouadhamade, Manager at Beach Rotana, responded to this review, April 15, 2013
Dear Guest

Thank you very much for posting this review and sharing your feedback regarding your recent experience at the Beach Rotana Abu Dhabi.

I am very glad to know that the level of our services and facilities exceeded your expectations, giving you an enjoyable stay all throughout.

Your compliments will definitely be shared with our team; as such flattering remarks continuously inspire us to do our utmost in everything that we do.

We certainly look forward to welcoming you back to Beach Rotana Abu Dhabi. once again.

Regards,

Fouad Hamade
Executive Assistant Manager
I/C Hotel Apartments
Beach Rotana
P.O.Box 45200 Abu Dhabi U.A.E
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed April 7, 2013

What can I say, I loved all the experience but the only thing I did not like is the quality of breakfast food in room service.

My kids enjoyed the pool and the beach and we are definitely coming bk next year

  • Stayed March 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Hzcount
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Fouadhamade, Manager at Beach Rotana, responded to this review, April 8, 2013
Dear Guest,

Thank you very much for posting this review and sharing your feedback regarding your recent experience at the Beach Rotana Abu Dhabi.

I have noted your comments related to the quality of breakfast food in room service, and have been addressed with the concerned Department Head for immediate action.

We certainly look forward to welcoming you back to Beach Rotana Abu Dhabi. once again

Regards,

Fouad Hamade
Executive Assistant Manager
I/C Hotel Apartments
Beach Rotana
P.O.Box 45200 Abu Dhabi U.A.E
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
london
Level 4 Contributor
31 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
Reviewed April 6, 2013

We correctly thought we would find the sun in Abu Dhabi and escaped the snow in the UK. This was our first holiday without any children in a number of years. We have been to Abu Dhabi 3 times previously and this was a first at the Beach Rotana. We took a fixed price cab from the airport which was AED 70 in a new BMW and sensible driver. On our return we took a taxi from outside for AED 65. The hotel concierge offers a car service but the cost for this was AED 140.

Firstly all of the positives. Although not a new hotel we found everything to be very clean and well maintained. We took a Club room as we like to use the club facilities which included room check in, a stress free breakfast with hot selections including turkey sausages and turkey bacon, eggs cooked to any specification and a very broad selection of cold meats, cheeses, fruits, cereals and pastries. Newspapers and magazines are available and endless fruit juices and teas/coffees. We found the staff in the club to be superb. They could not do enough for us, at times may have been over attentive and were a very happy bunch. Soft drinks and specialty coffees available all day as is fruit and biscuits. There is high tea served from 4-5 with sandwiches/rolls cream teas etc. Also a happy hour with full bar from 7-9 and again evening coffees and small bites until 1am. Free internet and pc usage in the club plus a small lending library. We used their pcs to check into our return flight and print the boarding passes and there was no charge.
The club rooms are on a number of floors. Ours was on the 19th the club is on the 18th. We had a large balcony with table and 2 chairs overlooking the Bay and beach area. Huge comfy bed, 2 armchairs, desk and working area, large flatscreen tv. Pull back screen into the bathroom so can chat to anyone in the bath. Bathroom was large and marble floors and walls. Bidet and enormous rain shower head with walk in double width shower. Television was piped into the bathroom which also had a phone. Bath was Jacuzzi.
We were spoilt with choices of restaurant. We stayed for 6 days and 5 nights and so were not able to try out all the restaurants. Our first night was in the Rodeo which is the wonderful steakhouse with meats imported from the US and Australia. Next night was Fresco the Italian. Ask for an outdoor table which is by a running stream and has a lovely atmosphere. Next door is Indigo the Indian but we tried there on the Sunday and they are closed on that day. They also have an outdoor section and although highly spoken of we did not get to try them. We ate at Finz which is the fish restaurant on the beach, again try for an outdoor table for atmosphere. Also at the Japanese restaurant where it is best to take a table on the inside to enjoy the antics of the at table chefs and finally we ate at Trader Vics which is a worldwide brand and could have been in any country in the world. They had a live band and really lively atmosphere. Lovely food and attentive service.
Also to be found in the hotel, although we did not eat there was a German restaurant, menu looked fabulous and again has outdoor tables, a late night coffee and chocolate café and a large buffet restaurant which also serves breakfast.
In the evening there was live music in the main reception/foyer area.
The hotels is connected via walkway and escalators to the Abu Dhabi Mall. Takes about 30 seconds to reach. On the third floor is a huge food court selling every fast food imaginable and an Italian with outside veranda.
There are very good children's facilities, undercover children's playground, a crèche which seemed to be very well used. Not sure of prices as we did not take children with us. Also a large shallow children's pools again with cover over. There were 3 lifeguards on duty around the pools. They were very vigilant, unfortunately there were a number of children who were intend on being a pain leaping in and throwing balls around despite the best efforts of the lifeguards.
Pool with swim up bar was lovely. Pool and surrounding area are not in new condition but was acceptable. Nice infinity section overlooking the bay.
We tended to get up early to ensure we could sit where we wanted. Generally there were beds available. We could not get any on our first day but then we did not go looking until lunchtime and we saw a few people trolling around looks for beds without success but that was more on the Saturday. They serve food at the sun beds from the poolside restaurant as well as drinks/coffees etc. Food was plentiful and a good selection. No restriction on the number of towels one could have and although they ask for a room number on collection no one checks them back in. There were pedalos and canoes available and boat trips - not sure if there was a cost.
The Downsides.
Only problem we had in our room is that the walls are very thin and we could clearly hear the people on both sides of us so can be a problem depending on who your neighbours are. The beach area is man made and although wide is quite small. The outlook is a bit grim. Looking straight at a new hospital being built, flyovers being completed to the right and cranes and diggers were in use from 7am until midnight on an opening into the bay which was about 1000 yards away. Unfortunately it was possible to hear the reversing of lorries (even from our bedroom) and a distant drone of diggers and machinery. We counted 30 cranes from our bedroom balcony. In general we were able to tune the noise out.
So there may be hotels with a prettier outlook but this hotel met all our objectives, clean, large, good staff, great food and of course wonderful weather.

Room Tip: Club room was well worth the extra
See more room tips
  • Stayed March 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank thinkgroup
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Fouadhamade, Manager at Beach Rotana, responded to this review, April 7, 2013
Dear Guest,

Thank you very much for posting this review and sharing your feedback regarding your recent experience at the Beach Rotana Abu Dhabi.

I am very glad to know that the level of our services and facilities exceeded your expectations, giving you an enjoyable stay all throughout.

Your compliments will definitely be shared with our team; as such flattering remarks continuously inspire us to do our utmost in everything that we do.

I have noted your comments related to our Pool side area, and have been addressed with the concerned Department Head for immediate action.
Regards,

We certainly look forward to welcoming you back to Beach Rotana Abu Dhabi. once again.

Regards,

Fouad Hamade
Executive Assistant Manager
I/C Hotel Apartments
Beach Rotana
P.O.Box 45200 Abu Dhabi U.A.E
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Burj Hammud, Mont-Liban, Lebanon
Level 3 Contributor
13 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed April 5, 2013 via mobile

I stayed in Beach Rotana from the 28th till the 3rd of April, it was simply amazing, from the moment imarrived to the airport till i left! Great experience, did not have any sort of problems during my entire stay, the front desk staff were very welcoming and made the check-in check-out procedure very easy, the room was spacious and well designed with a lovely view, room amneties were always full, housekeeping visited the room 2 times per day and they did a great job in arranging the room every time they visited, the breakfast...... Wow... Cant find the words to describe how delicious was the breakfast!! And fancy breakfast!! From Salmon to th finest french chease..

Visited the pool area daily, they provide you with clean towels, very clean and big pool, with lots of long chairs to tan, it is a must to drink the special cocktails that the barman of bayview does!! They also have jaccuzi, sauna and steam room inside the changing rooms!

It's also a must to visit each and every single restaurant they have, each has its own theme and has the worlds top chefs !

Stayed April 2013, traveled as a couple
Helpful?
1 Thank Garo B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Fouadhamade, Manager at Beach Rotana, responded to this review, April 7, 2013
Dear Garo,

Thank you very much for posting this review and sharing your feedback regarding your recent experience at the Beach Rotana Abu Dhabi.

I am very glad to know that the level of our services and facilities exceeded your expectations, giving you an enjoyable stay all throughout.

Your compliments will definitely be shared with our team; as such flattering remarks continuously inspire us to do our utmost in everything that we do.

We certainly look forward to welcoming you back to Beach Rotana Abu Dhabi. once again.

Regards,

Fouad Hamade
Executive Assistant Manager
I/C Hotel Apartments
Beach Rotana
P.O.Box 45200 Abu Dhabi U.A.E |
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Kent
Level 4 Contributor
25 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
Reviewed April 5, 2013

My wife & I stayed in the Beach Rotana on the second week in March for 3 days on the start of a trip round the UAE, and found the Hotel more than met our expectations. At check-in we were received by Christine, who welcomed us warmly, and was most pleasant and efficient. I upgraded to a premium room and was then given a further upgrade to a premium suite. The room was lovely, with a balcony with table and chairs overlooking the creek and the hotel pool and grounds. The rooms are large, very well equipped with everything you could possibly require. I particularly liked the “monsoon” shower , and my wife liked the designer gels and toiletries. The bed was very comfortable, the room was quiet and we slept very well. Breakfast was superb, with a large buffet choice and excellent food. The staff was attentive, and it was a great way to kick off the day. We ate in 3 of the restaurants in the evening, Trader Vic’s, Finz and Essence. In each of them the service was very good and the food was superb. The evening buffet in Essence was terrific and we were absolutely spoiled for choice. My favorite meal was in “Finz”, where the service was excellent and the fish was delicious. This has to be one of the best fish restaurants I have ever eaten in.
We spent a couple of afternoons by the pool, which has comfortable loungers, and good pool service by the staff. There are building works ongoing across the creek from the pool area, but within 10 minutes you just blank out the noise and relax and chill out.
The Brauhaus bar served a good choice of beers and food throughout the day, and my wife was particularly taken with the Goulash soup and apple strudel.
I used the business service centre for some last minute work, and found the lady receptionist to be friendly and efficient and the prices for using the internet and printing were very reasonable for a top class Hotel.
The Hotel is linked to the Abu Dhabi Mall, so a shopping trip is a must. Air conditioned hotel, straight into an air conditioned mall. Great for mid day shopping. It’s a very nice mall, with a good range of shops.
Throughout our stay he staff were very polite, professional and attentive. We really liked this Hotel and the staff. At the end of our 10 day Trip to the UAE which included a visit to Dubai, we returned to this Hotel for our last night before my wife flew home from Abu Dhabi. I booked a Hotel Limo to take my wife to the airport in the morning, and the concierge staff and driver took very good care of her.
Overall an excellent stay: very relaxing and comfortable, and I would definitely recommend this Hotel to any of my friends. My wife will be joining me in AD again later in the year, and we will certainly stay in the Beach Rotana again.

Room Tip: Definitely upgrade to a premium room
See more room tips
  • Stayed March 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank TravelTrollKent
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Fouadhamade, Manager at Beach Rotana, responded to this review, April 7, 2013
Dear Guest,

Thank you very much for posting this review and sharing your feedback regarding your recent experience at the Beach Rotana Abu Dhabi.

I am very glad to know that the level of our services and facilities exceeded your expectations, giving you an enjoyable stay all throughout.

Your compliments will definitely be shared with our team; as such flattering remarks continuously inspire us to do our utmost in everything that we do.

We certainly look forward to welcoming you back to Beach Rotana Abu Dhabi. once again.

Regards,

Fouad Hamade
Executive Assistant Manager
I/C Hotel Apartments
Beach Rotana
P.O.Box 45200 Abu Dhabi U.A.E
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Beach Rotana

Property: Beach Rotana
Address: Beach Rotana Hotel 2 St | Connected to Abu Dhabi Mall, Abu Dhabi 45200, United Arab Emirates
Location: United Arab Emirates > Emirate of Abu Dhabi > Abu Dhabi
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Children Activities (Kid / Family Friendly) Kitchenette Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#11 On the Beach Hotel in Abu Dhabi
#15 Spa Hotel in Abu Dhabi
#17 Family Hotel in Abu Dhabi
#26 Luxury Hotel in Abu Dhabi
#26 Romantic Hotel in Abu Dhabi
#31 Business Hotel in Abu Dhabi
Price Range (Based on Average Rates): $
Hotel Class:5 star — Beach Rotana 5*
Number of rooms: 565
Official Description (provided by the hotel):
Just 30 minutes away from the Abu Dhabi International Airport and 90 minutes from Dubai International Airport. Home to the prestigious Abu Dhabi Trade Centre complex, our Abu Dhabi Beach Hotel is directly linked by an exclusive passageway to the over one million square feet Abu Dhabi Mall - the capital's most renowned shopping mall, which houses international brands, a 6-screen Cineplex and entertainment venues. ... more   less 
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Also Known As:
Beach Rotana - Abu Dhabi Hotel Abu Dhabi
Beach Rotana Hotel Abu Dhabi

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