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“Excellent Everything”
Review of Beach Rotana

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Beach Rotana
Ranked #26 of 127 Hotels in Abu Dhabi
Certificate of Excellence
Reviewed November 5, 2012

Late September we travelled to Abu Dhabi & there we stayed at Beach Rotana, firstly because we read other people reviews & secondly the location suited us.perfectly. This was our second visit to Abu Dhabi & other than liking the city one has to really enjoy where they are staying & that we did for many reasons.

The greeting from staff when our taxi pulled up was most welcoming & they escorted us to the main desk, where checkin took next to no time. From there we were taken to 16th floor & shown our room, which was elegantly decorated & the view from our balcony down toward the beach was great,

We paid a little extra which entitled us to visit Club Rotana on 18th floor & it is here we had breakfast to start the day with a tasty selection of food & the presentation was a credit to the Chef & staff. Ramon seemed to be the senior staff person & he was so friendly & after our first visit to breakfast he always remembered what we drank juice wise etc., He oversaw his staff in a professional manner & they were as friendly as he & immaculately dressed. We did visit Club Rotana at different times of the day & it didn't matter what time of the day we were there the staff were great.

Since we hadn't visited the Grand Mosque on our previous visit we decided to arrange to be taken out there. Michael at the Main Desk arranged the trip for us & also arranged for another day a trip up to Dubai. The Grand Mosque was amazing & I would recommend it to everyone to experience. The day trip up to Dubai that Michael arranged was perfect & we saw all that awaits you. So full marks to Michael.

Having the Mall right next door & enabling to gain access through walking along a passageway was convenient.

The interior of Beach Rotana is magnificient with breathtaking ceilings, floors & areas to sit & relax over refreshments.

We did venture down to the beach & outside area which really catered for those wanting to go in to the water or relax on a lounge in the sun,

When the time came for us to leave after 4 days, we felt we would have liked to have stayed longer & that seems to be the feeling when you stay at a place like Beach Rotana.

We could not fault the Hotel in anyway & would thoroughly recommend it to anyone going to Abu Dhabi.

  • Stayed: September 2012, traveled as a couple
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Thank pamela_hempel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jalal N, Manager at Beach Rotana, responded to this reviewResponded November 11, 2012

Dear pamela_hempel

Thank you for the very nice post on Trip Advisor

We are indeed proud of the quality of service we offer to our valued guests and we are pleased to read that we were able to meet and exceed your expectationsin most aspects of the service.

Your personal commendations to our colleague Ramon and the Club Team and to our colleague Michael from concierge was gladly passed on to them and they appreciate your gestures.

We are glad to learn that our colleagues were able to offer to you and your family a long lasting impression and a memorable experience .

We hope to welcome you back in the very near future to the Beach Rotana, Abu Dhabi.

Regards

Jalal Nasser
Director Of Rooms
I/C Of Beach Rotana Suites

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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2,277 - 2,283 of 3,920 reviews

Reviewed November 5, 2012

We stayed at this hotel for 5 nts in a basic room.It was spacious and always kept clean and tidy by the room staff.The Beach/Pool area was a nice suprise being so sprawling and having lots of different area's to choose to relax in.The hotel also has plenty of good Restaurants and Bars.We never left the hotel and ate at a different Restaurant every night.In my opinion Indigo the Indian restaurant was the best.Trader Vics bar was lively but very smokey a definate downside.But all in all would book again if going to Abu Dhabi.

  • Stayed: November 2012, traveled as a couple
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1  Thank scw_11
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jalal N, Manager at Beach Rotana, responded to this reviewResponded November 21, 2012

Dear scw_11

Thank you for the very nice post on Trip Advisor.

It was nice to read that you enjoyed your stay and the restaurants .

We hope to welcome you back in the very near future to the Beach Rotana, Abu Dhabi.

Regards

Jalal Nasser
Director Of Rooms
I/C Of Beach Rotana Suites

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed November 5, 2012

The hotel was second to none. Very welcoming, modern, great food, great pool and fitness facilities. I travelled down the weekend before my conference to soak up the atmoshere of Abu Dhabi (of which there is none). The place is geared up to drive everywhere, you cannot walk very far anywhere, which was disappointing.

I mistakenly asked the directions for an Arabian market, and they directed me to a three storey shopping complex. Which I have got to say was the cleanest shopping experience I have ever had. But the place was very quiet with 2 shopping assistants per customer, who were very enthusiatic about selling you something. I also found an abundance of fast food outlets (western culture has a lot to answer for). I spent 4 hours there until my complimentary hotel bus picked me up.

Most of the hotel staff were Filapino ot Thia, and they were extremely curtious, very helpful and gave excellent service.

My trip was through business, it is not a destination I would choose to go to with my family. But I have ticked it off my list now. It is still a reletively new country, but have got a long way to go and need to find their own identity. (Not adopt someone elses)

During my trip I visited the largest Mosque in the world, FerrariWorld (Fastest Coaster in World a must) and went Dune Bashing. All were great, but am still none the wiser about their culture.

Room Tip: Any room overlooking the pool & F1 Race Track. But be careful with the sliding door on the terr...
See more room tips
  • Stayed: October 2012, traveled on business
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Thank Simon G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jalal N, Manager at Beach Rotana, responded to this reviewResponded November 21, 2012

Dear Simon G


Thank you for the very nice post on Trip Advisor.

It was nice to read that you enjoyed your stay and found our colleagues accommodating to your needs.

We hope to welcome you back in the very near future to the Beach Rotana, Abu Dhabi.

Regards

Jalal Nasser
Director Of Rooms
I/C Of Beach Rotana Suites

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed November 4, 2012

Just come back from a wonderful week here with three girl friends. The service and facilities were wonderful. Although they are building a new island opposite the hotel it did not detract at all from the holiday. It has direct access to abu Dhabi mall so was also incredibly conveinient for shopping.

  • Stayed: October 2012
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Thank 456DebbieSouthwell
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jalal N, Manager at Beach Rotana, responded to this reviewResponded November 21, 2012

Dear 456DebbieSouthwell

Thank you for the very nice post on Trip Advisor.

It was nice to read that you enjoyed your stay and the facilities provided by the hotel

We hope to welcome you back in the very near future to the Beach Rotana, Abu Dhabi.

Regards


Jalal Nasser
Director Of Rooms
I/C Of Beach Rotana Suites

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed November 4, 2012 via mobile

The most accommodating 5 star hotel in Abu Dhabi. They have a great staff that is responsive to all of your needs and make you feel like your part of the Beach Rotana family. Outstanding dining facilities with multiple choices. no matter what kind of room you get they are spacious, comfortable, and elegant. The rain shower is awesome.

  • Stayed: November 2012
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Thank rmardis
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jalal N, Manager at Beach Rotana, responded to this reviewResponded November 21, 2012

Dear rmardis

Thank you for the very nice post on Trip Advisor.

It was nice to read that you enjoyed your stay and found our colleagues accommodating to your needs.

It was also pleasing to note that you enjoyed the room and the restaurants

We hope to welcome you back in the very near future to the Beach Rotana, Abu Dhabi.

Regards

Jalal Nasser
Director Of Rooms
I/C Of Beach Rotana Suites

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed November 3, 2012

We stayed there for 3 nights with family on tower wing classic suits. Excellent location with great amenities. Kids friendly and can keep the young ones entertained through kids pools and playing area. Dedicated crèche for gusts.
Hotel is interconnected to abudhabi mall. It was great help in finding food options for kids especially for dinner. Excellent restaurants and bars inside the hotel. We did most of our dining within the hotel restuarants. Vallet parking available for hotel guests.
Positive
Great location and amenities. Hotel is well maintained. Excellent resturants and bars. Good pool area.
Negative
We got the room after 3.5 hrs. We reached hotel by 2 pm and got rooms by 5.30 only. Staff did not bother to offer even a simple apology and was blaming it all on holiday rush.
No daily news paper even for a suite room and it was bit surprising on a 5 star hotel. Even toiletries were not all in room and we need to request. No makeup my room cards. Housekeeping missed to makeup the room two times.
Breakfast is just average. We were expecting some local Arabic options but mostly it was continental. Bit boring after first day.

Stayed: October 2012, traveled with family
Thank Harbinger123
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jalal N, Manager at Beach Rotana, responded to this reviewResponded November 4, 2012

Dear Harbinger123

Thank you for the very nice post on Trip Advisor.

It was nice to read that you enjoyed your stay and found our colleagues accommodating to your needs.
It was also nice to read that you found a good dining option and you enjoyed it with your family.

I regret to read about the delay on arrival and i have shared your comment with the team .

We hope to welcome you back in the very near future to the Beach Rotana, Abu Dhabi.

Regards
Jalal Nasser
Director Of Rooms
I/C Of Beach Rotana Suites

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed November 2, 2012

I spent a week here and it was definitely a great choice. Hotel rooms are spotlessly clean, spacious with comfortable beds and a small balcony. The amenities at the hotel are second to none, a large clean "infinity" swimming pool with a swim up bar, large sun bathing area with lots of sun beds, and a decent sized beach with some sun beds. They also have a spa, gym and tennis courts but I didn't use them so I cannot comment. Check in/out was painless and efficient and the hotel staff were quite helpful and friendly. I only gave 4*s instead of 5*s as I was staying on the top floor which was opposite a machine /plant room which made quite a bit of noise, and it was possible to hear it even when the balcony door was closed but it didn't really interfere with sleeping but if you're a light sleeper it might. Also the rooms could do with some furniture on the balcony eg a chair and side table. There are some excellent restaurants in the hotel, including trader vics which does some good food and has a live Cuban band, the brauhaus which has a good selection of beers and pork dishes, a sea food restaurant built over the water and more. Definitely the place to stay in Abu dhabi just avoid the top floor rooms!

Room Tip: Rooms 720/ 620 / 520 have the best sea view in the house. If you are going to the brauhaus for dinne...
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  • Stayed: October 2012, traveled with friends
    • Value
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    • Sleep Quality
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    • Cleanliness
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Thank Ian O
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jalal N, Manager at Beach Rotana, responded to this reviewResponded November 4, 2012

Dear Ian O

Thank you for the very nice post on Trip Advisor

It was nice to read that you enjoyed your stay and found our colleagues accommodating to your needs.

I have shared your feedback with the team and they appreciate your points.
We hope to welcome you back in the very near future to the Beach Rotana, Abu Dhabi.

Regards

Jalal Nasser
Director Of Rooms
I/C Of Beach Rotana Suites

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Beach Rotana

Address: Al Zahiyah Area | Connected to Abu Dhabi Mall, Abu Dhabi 45200, United Arab Emirates
Location: United Arab Emirates > Emirate of Abu Dhabi > Abu Dhabi
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Children Activities (Kid / Family Friendly) Kitchenette Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#11 On the Beach Hotel in Abu Dhabi
#14 Family Hotel in Abu Dhabi
#15 Spa Hotel in Abu Dhabi
#26 Luxury Hotel in Abu Dhabi
#26 Romantic Hotel in Abu Dhabi
#31 Business Hotel in Abu Dhabi
Price Range: $129 - $277 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Beach Rotana 5*
Number of rooms: 565
Official Description (provided by the hotel):
Just 30 minutes away from the Abu Dhabi International Airport and 90 minutes from Dubai International Airport. Home to the prestigious Abu Dhabi Trade Centre complex, our Abu Dhabi Beach Hotel is directly linked by an exclusive passageway to the over one million square feet Abu Dhabi Mall - the capital's most renowned shopping mall, which houses international brands, a 6-screen Cineplex and entertainment venues. ... more   less 
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Also Known As:
Beach Rotana - Abu Dhabi Hotel Abu Dhabi
Beach Rotana Hotel Abu Dhabi

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