After lengthy stays at 4 and 5 star hotels in the USA, Europe and other Middle East countries since my last visit to Abu Dhabi, I have just been reminded of what makes a hotel feel really special, and it is the staff! Whilst in Abu Dhabi for these past two months or so, I've toured round some of the spectacular newer hotels which have started operating since my last visit.
However, it is only on returning to the Millennium that I really FEEL I am in a place where I really want to be.
To focus on an area I have not previously commented on: last week I visited Sevilo's restaurant on the L2 floor for Friday brunch. Right from a warm welcome from the friendly manager, Omar, to excellent service from all the chefs and staff, to the relaxing yet unobtrusive live music provided by the ever-charming Rosario, to first class food served in lovely surroundings, I was made to feel like I was back home. Yet again, the Millennium proves to be a great choice!
It seems unfair to single out individual staff because all give superb service, but staff such as driver Hussein, Sajan in reception, manager Krishna and staff Su and Binu in the Citrus restaurant, Linda, Kumar, Ram and Luis in the spa, and room attendant Maria, are shining examples of what gives this hotel the edge over most others.