Arrived at 2.00am in the morning and told that if I paid a supplement I could have breakfast (not included in my rate) and a certain number of items sent to laundry each day plus free WIFI.
I was not impressed as I thought breakfast and WIFI was included and am a Priority Club member. The receptionist put me right and then offered me two free drinks and free WIFI for being a Priority Club guest.
I had some IT issues with my laptop which were sorted by Deepak (Assistant Front Office Manager) and the Concierge Manuel sorted out my ground transportation opportunities.
The hotel is a mid range business style product that has been modernised and it more than does what it says on the tin thanks to its Rolls-Royce team.
Thank you IHG!More
- Free Wifi
- Free Parking