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“Large rooms. good service” 4 of 5 bubbles
Review of Crowne Plaza Hotel Abu Dhabi

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Crowne Plaza Hotel Abu Dhabi
Ranked #15 of 130 Hotels in Abu Dhabi
Certificate of Excellence
Brisbane, Australia
Level Contributor
132 reviews
90 hotel reviews
common_n_hotel_reviews_1bd8 122 helpful votes
“Large rooms. good service”
4 of 5 bubbles Reviewed January 15, 2012

I checked in for 1 night, after I'd missed my flight to India. Infact I ended up only using the room for a few hours to catch some sleep before my next flight out of Abu Dhabi. The room was great, large with a very comfortable bed.

Best though, were the welcoming and helpful front desk staff. As I was a bit out of sorts having missed my flight, it was nice to feel that I was being looked after.

  • Stayed December 2011, traveled solo
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank emstar3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Crowne Plaza A, General Manager at Crowne Plaza Hotel Abu Dhabi, responded to this review, February 15, 2012
Dear “emstar3”,
Thank you for taking time to write a review of Crowne Plaza Abu Dhabi.
We are so happy to read your comments particularly the rooms, the staff & most specially the feeling you we looked after you.
We looked forward to welcoming you in the near future for you to fully enjoy our facilities & services.

Best Regards,
Ivor Prestwood
General Manager, Crowne Plaza Abu Dhabi
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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871 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (194)
Date | Rating
  • Arabic first
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Indonesian first
  • Italian first
  • Japanese first
  • Korean first
  • Polish first
  • Portuguese first
  • Russian first
  • Spanish first
  • Turkish first
  • Any
English first
Paphos District, Cyprus
Level Contributor
51 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
4 of 5 bubbles Reviewed January 6, 2012

Rooms are a very good size. Wifi slow. Good Italian restaurant. Breakfast buffet good too. Service is very good indeed and staff are excellent. Traffic can be a nightmare so be warned.

  • Stayed September 2011, traveled on business
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank Despo G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Crowne Plaza A, General Manager at Crowne Plaza Hotel Abu Dhabi, responded to this review, February 14, 2012
Dear “Despo G”,
Thank you for your time in writing a review of your stay at Crowne Plaza Abu Dhabi.
We are glad you enjoyed your stay with us. Hope you tried the meter long pizza at Spaccanapoli - Italian Restaurant, the only venue in Abu Dhabi that bakes one meter pizzas.

We will note your feedback on the wifi and will be shared with the management & staff.
We look forward to welcoming you back to our hotel.

Kind Regards,
Ivor Prestwood
General Manager, Crowne Plaza Abu Dhabi
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Vlierden, The Netherlands
Level Contributor
401 reviews
201 hotel reviews
common_n_hotel_reviews_1bd8 145 helpful votes
5 of 5 bubbles Reviewed January 5, 2012

Although we arrived after midnight, the front desk staaf was very welcoming and took time to explain all possibilities of the hotel. He tried to sell us an upgrade, but for us the 200 AED extra per night was too much for the little extra's you get for it. The standard room was pleasantly big and had the normal CP amenities. Breakfast in the morning was very good and had more then enough choices. We did not use any restaurants in the property but the menu's showed also a good amount of choices. Only disadvantage was that the want to charge you 150 AED for an airport pick-up, where you can have the same trip for a standard 70 to 80 AED when taking an airport taxi.

Room Tip: we had a room on a higher floor, have no idea if a room on a lower level would be noisy due to the t...
See more room tips
  • Stayed December 2011, traveled as a couple
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank PeterEijsbouts
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Crowne Plaza A, General Manager at Crowne Plaza Hotel Abu Dhabi, responded to this review, February 14, 2012
Dear “ICI01”,
Thank you for taking time to write a review of your stay at Crowne Plaza Abu Dhabi.
We are pleased to note that there were positive aspects to your stay. Hopefully on your next stay with us you shall be able experience and enjoy Spaccanapoli – our Italian Restaurant or Cho Gao – Asian Restaurant the only non smoking venue in town.
We will share your feedback with the management & staff and will not go unnoticed.
Thank you again for your comments and I hope that we will have the pleasure of welcoming you back to our hotel in the not too distant future.

Best Regards,
Ivor Prestwood
General Manager, Crowne Plaza Abu Dhabi
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hong Kong, China
Level Contributor
37 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 50 helpful votes
3 of 5 bubbles Reviewed December 30, 2011

The first impression this hotel gave us was not really pleasant because the front desk staff member didn't smile or show a friendly attitude to us when we checked in. However, other staff members at the concierge were fine.
The room was alright, clean and tidy. The location is quite central and convenient.

  • Stayed December 2011, traveled with friends
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
Thank JaysonLO
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Crowne Plaza A, General Manager at Crowne Plaza Hotel Abu Dhabi, responded to this review, February 9, 2012
Dear “JaysonLO”,
Thank you for taking time to write a review of your recent stay at Crowne Plaza Abu Dhabi.
We appreciate you bringing to our attention about your check in experience and we are glad you liked your room & our location.
Your comments will not go unnoticed and will be shared with the management & staff.
We look forward to welcoming you back to out hotel in the near future.

Best Regards,
Ivor Prestwood
General Manager, Crowne Plaza Abu Dhabi
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Dubai, U.a.e
Level Contributor
52 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 44 helpful votes
5 of 5 bubbles Reviewed December 13, 2011

Spent one night and wish it was more! Like many UAE older hotels, the staff are so much better than the new flash places. All we come across were very polite attentive and well trained. All of the property (except the rooftop pool area) are very well maintained - like new. Right 'downtown' amongst lots of other towers. .5 km walk to the corniche. We upgraded to a suite on the Club floor, and it was a fabulous room and a pleasant Club lounge. We look forward to a return.

Room Tip: Upgrade to suite - not expensive and ask for a corner unit- great views.
See more room tips
  • Stayed December 2011, traveled with family
    • 5 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank kcindxb
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Crowne Plaza A, General Manager at Crowne Plaza Hotel Abu Dhabi, responded to this review, February 9, 2012
Dear “kcindxb”,
It is very pleasing to hear that you enjoyed your stay at Crowne Plaza Abu Dhabi and thank you for taking time to write a review here on Tripadvisor.
Thank you very much for your wonderful comment about our staff – polite, attentive and well trained and our rooms – fabulous & pleasant. We just had a major renovation of the reception area and we are happy that you appreciate it.
We do look forward to the opportunity of once again welcoming you back to our hotel in the not too distant future.

Best Regards,
Ivor Prestwood
General Manager, Crowne Plaza Abu Dhabi
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Saudi Arabia
Level Contributor
34 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 bubbles Reviewed December 13, 2011

I stayed in this hotel for 6 nights as I had a training course in the same hotel. My overall rating is almost excellent. However, there are few things that I did not like so much like food was not up to expectation, furniture wasn't impressing but old fashion, and WIFI internet service was too costly ($27/day). The rest including staff and hospitality were all perfect.

I would recommend this hotel for visitors or business travelers.

Room Tip: The Standard Room is quite large but does not contain bed sofa and it's not allowed to get extra...
See more room tips
  • Stayed November 2011, traveled on business
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank Samer J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Crowne Plaza A, General Manager at Crowne Plaza Hotel Abu Dhabi, responded to this review, February 9, 2012
Dear “Samer J”,
Thank you for taking time to write a review of your recent stay at Crowne Plaza Abu Dhabi here on Tripadvisor.
We greatly appreciate your comments regarding our staff.
We have noted your feedback about the food. At Crowne Plaza Abu Dhabi, we are continuously upgrading our products and services, like bedroom upgrade, to meet our guests’ expectations.
Also we would like to inform you that you can request for an extra bed for a standard room with additional cost.
We would like to hear more regarding your stay so we can assist you better. You can send us email at crowneplaza@cpabudhabi.ae
We do look forward to the opportunity of once again welcoming you back to our hotel.

Kind regards,
Ivor Prestwood
General Manager, Crowne Plaza Abu Dhabi
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Salvador
Level Contributor
650 reviews
36 hotel reviews
common_n_hotel_reviews_1bd8 228 helpful votes
5 of 5 bubbles Reviewed December 6, 2011

i spent just 100 usd for a night here, and a i loved! everything is clean, good location, great bar, loungs and restaurant inside!! beautiful view in rooftop.

  • Stayed December 2011, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Alexmarques
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Crowne Plaza A, General Manager at Crowne Plaza Hotel Abu Dhabi, responded to this review, February 9, 2012
Dear “Alexmarques”,
We are thrilled to hear that you found your stay an excellent one and thank you for taking time to write a review of your stay at Crowne Plaza Abu Dhabi here on Tripadvisor.
Thank you for giving us top scores on value, location, sleep quality, rooms, cleanliness & service.
We will share your feedback with the management & staff.
We do look forward to the opportunity of once again welcoming you back to our hotel in the not too distant future.

Best Regards,

Ivor Prestwood
General Manager, Crowne Plaza Abu Dhabi
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Crowne Plaza Hotel Abu Dhabi

Property: Crowne Plaza Hotel Abu Dhabi
Address: Abu Dhabi Hamdan Bin Mohamed St, Abu Dhabi, United Arab Emirates
Phone Number:
Location: United Arab Emirates > Emirate of Abu Dhabi > Abu Dhabi
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Kitchenette Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#6 Family Hotel in Abu Dhabi
#13 Romantic Hotel in Abu Dhabi
#14 Business Hotel in Abu Dhabi
#15 Luxury Hotel in Abu Dhabi
Price Range (Based on Average Rates): $
Hotel Class:5 star — Crowne Plaza Hotel Abu Dhabi 5*
Number of rooms: 236
Official Description (provided by the hotel):
Crowne Plaza Abu Dhabi is an upscale hotel conveniently located in the city centre, just minutes away from the Corniche, main shopping districts and key business locations. The hotel provides friendly personalised service and a range of facilities from wifi access, Health and Spa facilities. For holiday makers, the hotel offers competitive prices & facilities. The 18 metre long roof top pool offers skyline views & an opportunity to exercise or relax.The hotel boasts and excellent array of Restaurants, Bars and LoungesHeroes, Abu DHabi's best Sportsbar in the basement; Cho Gao, Award-winning non smoking SE Asian Restaurant - Bar and Lounge, ground floor; Spaccanapoli, Abu Dhabi's favourite Italian with the famous one metre Pizza on the Mezzanine floor; Cappuccino's, the Cafe on the 1st floor offering Snacks and pastries;The Garden, the international Buffet Restaurant on the 9th floor;Vincent's Cigar lounge on the 9th floor;Level Lounge Chill out Bar by the pool on the RooftopBanquet and Meeting space is available for up to 400 Persons. ... more   less 
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Also Known As:
Abu Dhabi Crowne Plaza

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