The experience at Monte Carlo Beach Club was I'm sorry to say really bad. Staff are not welcoming at all and the service is terrible. The minute you walk in you aren't welcomed, maybe this is because they aren't a hotel! You are told you can sit anywhere but the cabanas which are on the side of the pool which are an extra cost. This really isn't a problem however they are the only ones who seem to get service, I waited 20min for a waiter and another 20min for a menu. I decided to walk around and was welcomed at the gym by a gym trainer John who was very friendly and a another guy who I'm not sure what he does but I always see him around the beach club and they were very informative. When I went to the fine dinning restaurant only one person welcomed me and her name was Miriam and was sweet and too was very helpful but apart from that the rest of the staff didn't seem they wanted to be there. When you are out side you don't get any amenities like you do at other clubs. When asking a question I get a wait a moment response and they never come back. Very poor and this place might look five star however it is most defiantly not worth the money. I hope they improve and I hope to try I again however I would go during a special rate or weekday as it is cheaper and I won't feel as if I've been robbed of my money. I hope the management sort out the service because this will single handedly bring it down..