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“Relaxing, fun and brilliant place to visit!”

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Anantara Eastern Mangroves Hotel & Spa
Ranked #24 of 129 Hotels in Abu Dhabi
Abu Dhabi, United Arab Emirates
2 reviews
common_n_hotel_reviews_1bd8 7 helpful votes
“Relaxing, fun and brilliant place to visit!”
5 of 5 bubbles Reviewed September 27, 2013

After a long week, we met at Eastern Mangroves for a night out with the ladies- not a tacky ladies night- and had an amazing evening! We sat outside and enjoyed the breeze and brilliant atmosphere here! Thank you guys!! I think I might need to bring my hubby back next week for some R&R! What a lovely hotel!!

  • Stayed September 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
3 Thank CarrieandCrew
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Moritz K, General Manager at Anantara Eastern Mangroves Hotel & Spa, responded to this review, October 2, 2013
Dear CarrieandCrew

Thank you for rewarding us with your nice review! I am happy to read that you liked our hotel and consider a return with your husband. Perhaps you might schedule this for a Tuesday when we hold our fabulous Cheese & Wine evenings at Impressions Rooftop Bar? It has become a popular night at the hotel with its beautiful vista over the Abu Dhabi Mangroves.

I await your return and remain.
Best regards

Moritz Klein
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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1,245 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (357)
Date | Rating
  • Arabic first
  • Chinese (Simplified) first
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Korean first
  • Portuguese first
  • Russian first
  • Spanish first
  • Turkish first
  • Any
English first
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 bubbles Reviewed September 26, 2013

Everything in this hotel is very good. The spa is very good specially the Thai lady Nee. She not only good also full of knowledge on how to look after the skin.
One thing I didn't like when we arrived ... the receptionist ignored me and spoke to Phil even though I asked the questions and the booking and credit card are in my name - so rude by the way I'm Asian. Need diversity and equality training to put in their training and development. Over all this hotel give you everything you need and the luxurious you wanted.

  • Stayed September 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Batuaji
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Moritz K, General Manager at Anantara Eastern Mangroves Hotel & Spa, responded to this review, October 2, 2013
Dear Batuaji

Thank you for your kind review and positive remarks on our Spa Therapist Nee. She will be very happy to receive the praise. I am sad to read that you have not been treated well upon check in and for that I apologize. I will certainly address this with concerned department and ensure that all associates are reminded continously.
I look forward to welcoming you back to the Eastern Mangroves Hotel soon and remain.
Best regards

Moritz Klein
Genral Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
London
Level Contributor
41 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
5 of 5 bubbles Reviewed September 24, 2013

The Eastern Mangroves is quite unlike some of the flashier hotels that have appeared so quickly in the Gulf. It is really a large boutique hotel designed for a specific audience. There are minimal facilities for children and those looking for a buzz or an Irish bar, for example, will be disappointed. The hotel is for relaxation - not show.

Whilst is does not have a beach, the pool area overlooks a stretch of water with the mangroves beyond which is very calming. The hotel is not actually near any regular business or tourist location but most can be reached within a few minutes by taxi. The guests seem to compromise a mix of up-market leisure guests as well as business visitors looking for somewhere a bit quieter than the standard luxury hotels in the business district.

I stayed there last autumn and was impressed enough to return this year. It was pleasing to see a slight change: last year, the staff were anxious to help whenever they could but sometimes got things a little wrong but now they anticipate what you want and get it right most of the time.

The most obvious improvement is in the breakfast service which did have problems on opening but is now much better-managed. Most of the staff were really on the ball but Suzanne and Mark stood out though everyone wanted to help when asked.

The pool service last year was very good and it is pleasing that both the bar staff and the pool boys are just as good now.

One of the managers, Amer Rashid Faidi, whom we had met last year, went to great lengths to ensure everything was done for us. The Kasara service was, as you might expect, excellent but Chanar, one of the butlers really worked hard to ensure we enjoyed our stay.

The hotel has now definitely come of age and, if you are part of its target market, can be wholeheartedly recommended.

  • Stayed September 2013, traveled with friends
    • Value
    • Location
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Helpful?
4 Thank LondonIsis
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Moritz K, General Manager at Anantara Eastern Mangroves Hotel & Spa, responded to this review, October 2, 2013
Dear LondonIsis

I would like to thank you for your kind review. Especially reading that our hard work on improving our services has not gone unnoticed is pleasing and rewarding. You mentioned quite a number of outsanding employees and I am proud to have these associates as part of our team. We are happy that our people make the difference as this is what Anantara is all about.

I look forwrad to welcome you back again soon at the Eastern Mangroves Hotel & Spa or any other Anantara property.

Best wishes from Abu Dhabi!

Moritz Klein
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Manchester, United Kingdom
Level Contributor
2 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 bubbles Reviewed September 20, 2013

My partner and I had the pleasure of staying in this hotel for 10 days. We are from UK and we are both well travelled. We always stay in 5 star accommodation. We were very impressed with this hotel. It is one the of the nicest hotels we have stayed in. From the moment we arrived at the hotel we were well taken care of. Also this is the only hotel we have stayed in where the staff give you the choice of changing bed sheets and towels twice a day. The coffee machine in the room was amazing. Also we were very happy with the great choice of gourmet food available for breakfast. We were spoilt for choice. The food was very nice. The swimming pool was also really good. The staff were always happy to help and provided a good service with a smile. We would like to highlight that Denis Krupp (assistant front office manager) always went out of his way to help and assist in making our stay as wonderful as possible. His knowledge of Abu Dhabi was very beneficial for us.

Room Tip: The Mangroves view is breath taking
See more room tips
  • Stayed September 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank rita_simon
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Moritz K, General Manager at Anantara Eastern Mangroves Hotel & Spa, responded to this review, September 23, 2013
Dear rita_simon,

Thank you for your beautiful review and especially for mentioning the service of Denis Krupp. He will be as thrilled as I am reading your review and hope that you will be returning to the Eastern Mangroves Hotel and Spa upon your return to Abu Dhabi or choose any Anantara property wherever your travels will bring you.

In the meantime best regards

Moritz Klein
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Southampton, United Kingdom
Level Contributor
12 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 bubbles Reviewed September 19, 2013 via mobile

We had a one night stay at this fantastic hotel with family and friends. Upon arrival the reception staff were more than helpful and offered us fruit juice whilst they checked us in. We arrived Friday morning for the lunchtime brunch and our rooms were immediately available.
The brunch had a great selection of food to choose from and was good quality. The only negative was that the restaurant staff were a little slow in offering us drinks but once we were served they became more attentive.
The pool area was very clean and again service was very good. Pool attendants were more than happy to help.
We ordered room service for the children in the evening and again the food was fantastic and arrived quickly.
Rooms very very clean and was lovely to have a turn down service with the added leaf on the pillow stating goodnight.
Not sure I liked the step from the balcony back into the room, trip hazard.
Breakfast the following morning was a good standard and staff more than happy to help.
Reception agreed we could have a later check out time so we could make use of the pool facilities for the day before heading back to our friends house to stay for the Rest of our visit in Abu Dhabi.
I would certainly stay at this hotel again in the future and would recommend to others because it certainly had luxurious and relaxing feel.






Stayed August 2013, traveled with friends
Helpful?
2 Thank MAUI1407
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Moritz K, General Manager at Anantara Eastern Mangroves Hotel & Spa, responded to this review, September 23, 2013
Dear MAUI1407

Thank you for making time to post such a lovely review on TripAdvisor. The team and I are happy to know that you have had an enjoyable stay and appreciated our facilities and service.

I hope that it will not be too long before you return.
With kind regards

Moritz Klein
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
London
Level Contributor
98 reviews
84 hotel reviews
common_n_hotel_reviews_1bd8 393 helpful votes
4 of 5 bubbles Reviewed September 12, 2013

As in most Gulf 5* hotels, fantastic infrastructure, lovely rooms and nice common areas. A little out on its own, but nothing is too far in Abu Dhabi. Was there on business, so didn't get to enjoy the pool, but the executive lounge was great and the service, as you would expect, was superb.

The only thing missing was a bit of atmosphere...but this might come as the hotel grows into it's own skin. Overall - a great place to stay!

  • Stayed April 2013, traveled on business
    • Value
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    • Rooms
    • Cleanliness
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Helpful?
5 Thank milesw
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Moritz K, General Manager at Anantara Eastern Mangroves Hotel & Spa, responded to this review, September 18, 2013
Dear milesw

Thank you for your kind review about the Eastern Mangroves Hotel & Spa by Anantara. We are all delighted to note that you have enjoyed your stay with us and look forward to welcoming you back soon.
Kind regards

Moritz Klein
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Surbiton, United Kingdom
Level Contributor
15 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 bubbles Reviewed September 11, 2013

This was probably the most comfortable room I have had in a hotel. It was spacious, very clean and had everything you could need, down to an ironing board, cotton buds etc.

The bed was brilliant, with a memory foam mattress and lovely soft pillows. The swimming pool and area around it was fine.

We were full board and the restaurant had a wide range of food to choose from. The staff were generally very attentive.

  • Stayed September 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank emgeeyes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Anantara Eastern Mangroves Hotel & Spa

Property: Anantara Eastern Mangroves Hotel & Spa
Address: Eastern Mangroves Hotel & Spa By Anantara Sheikh Zayed Bin Sultan St, Abu Dhabi, United Arab Emirates
Location: United Arab Emirates > Emirate of Abu Dhabi > Abu Dhabi
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #24 of 129 Hotels in Abu Dhabi
Price Range (Based on Average Rates): $$
Hotel Class:5 star — Anantara Eastern Mangroves Hotel & Spa 5*
Number of rooms: 222
Official Description (provided by the hotel):
Eastern Mangroves Hotel & Spa by Anantara is ideally positioned along a stretch of Abu Dhabi’s protected Eastern Mangroves District. Only 15 mins away from Abu Dhabi International Airport, 10 minutes from Abu Dhabi National Exhibitions Centre (ADNEC) or a short drive from downtown, the hotel enjoys a naturally stunning setting coupled with an extremely convenient location.Discover a haven of elite amenities that showcases Anantara’s distinctive luxury. Choose from 222 stately rooms and suites, characterised by abundant personal space and decor reflecting the splendour of the region’s desert and mangrove landscapes.A collection of impressive facilities provide definitive urban experiences and set the scene for extraordinary meetings and events. Dine on authentic Thai culinary delights at Pachaylen enhanced by authentic decor. Kick back and relax at Impressions, the stylish rooftop lounge offering million-dollar views and enjoy a showcase of culinary treasures at Ingredients with its masterful chefs on show. Unwind by the infinity edged pool with breathtaking views, while savouring Mediterranean cuisine from The Pool Deck or enjoy the luxury of a decadent afternoon tea at The Mangroves Lounge spread over two floors in the heart of the hotel.Relinquish every last sign of stress at Anantara Spa, where guests experience complete rejuvenation of body and mind and discover the healing powers of a traditional Turkish Hammam. ... more   less 
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