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All reviews horizon restaurant belgian beer cafe house keeping business trip swimming pool rooms are big special thanks italian restaurant long stay reception staff nice room nice stay room service very nice hotel upon check special mention front office
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Reviewed January 21, 2020 via mobile

I am staying here with.my colleagues Huawei.company really enjoyingmy stay and they have good restaurants as well and.nice pool as well special mention to.reception staff virnie.and.kolitha for.assitance with.our stay.

Date of stay: January 2020
Trip type: Traveled with family
Thank 113junz16363773
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ManagementGateHotels, General Manager at Novotel Abu Dhabi Gate, responded to this reviewResponded January 22, 2020

Dear 113junz16363773,

We really had a great time reading your superb feedback! Thank you so much for sharing an amazing review. We are very much happy to have you as our long term guest and so delighted to know that your experience has been great and worthy. Many thanks for commending Vernie and Kolitha for their exemplary and dedicated service.

Thanks so much for being our loyal guest and have a pleasant stay with us!

Sincerely,
Hotel Management

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed January 21, 2020

I always stay in this hotel, rooms are nice, receptionists are kind and always smiling special thanks to Kolitha andVirnie who gave me a warm welcome, good services as well recomended to all thank you novotel

Date of stay: January 2020
Trip type: Traveled on business
Thank Andbn26377384
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ManagementGateHotels, General Manager at Novotel Abu Dhabi Gate, responded to this reviewResponded January 22, 2020

Dear Andbn26377384,

Thanks a ton for acknowledging the efforts put in by our amazing staff. We very much appreciate your high praises about Kolitha and Vernie's outstanding service. I'm sure that your positive remarks would serve as an encouragement for the entire team & they will further excel in enriching the guest experience.

We look forward to see you back with us soon.

Sincerely,
Hotel Management

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Reviewed January 21, 2020

Im a regular guest at the hotel and i like the stay ... im alweys dealing with mark and he is always helpful .. all the team kolitha and vernei also very nice .. also Hnin from the reception always smilling ... also Hk and FB very nice .. i ll come back

Date of stay: January 2020
Trip type: Traveled on business
Thank ahmadhM4179EB
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ManagementGateHotels, General Manager at Novotel Abu Dhabi Gate, responded to this reviewResponded January 22, 2020

Dear AhmadhM4179EB,

It is truly rewarding to read knowing that you had a very great stay with us. We are also delighted to know that you had experienced top-notched hospitality and the entire team especially Kolitha, Vernie and Hnin played an important role for this!

Thanks so much for being our loyal guest. We are glad to be at your service and we hope to see you again soon!

Yours sincerely,
Hotel Management

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Reviewed January 20, 2020

It was very nice and pleasant stay. Hotel service and rooms was excellent, right from check-in till check-out date they take care of all things very well.

Rooms and amenities are so good enjoyed the weekend in pool and restaurant bars available in hotel.

Date of stay: January 2020
  • Trip type: Traveled on business
    • Sleep Quality
    • Rooms
    • Service
Thank AyushR95
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ManagementGateHotels, General Manager at Novotel Abu Dhabi Gate, responded to this reviewResponded January 22, 2020

Dear AyushR95,

We would like to sincerely thank you for your remarkable feedback about your 14 days experience at the Novotel Abu Dhabi Gate. We are so thankful for choosing to stay with us as your preferred accommodation during your business trip. We do hope that in the future we get to welcome you again for another wonderful experience.

Kind regards,
Hotel Management

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Reviewed January 18, 2020

I WOULD LIKE TO EXPRESS MY DEEPLY APPRECIATE FROM HORIZON TEAM : TERESITA , ABBY,JESSELYN, ROSE MARY , BIKASH & QASIM for their wonderful service during my stay in this hotel me & my wife always was happy from their nice attetude and wonderful service , despite they are always busy but always servicing in right manner . thanks a lot

Room tip: very nice place for business .
Date of stay: December 2019
  • Trip type: Traveled on business
    • Location
    • Sleep Quality
    • Service
Thank mona211268
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ManagementGateHotels, General Manager at Novotel Abu Dhabi Gate, responded to this reviewResponded January 20, 2020

Dear Mona211268,

Thank you very much for your wonderful feedback. We truly feel honoured with your review. It is overwhelming to know that you were impressed with the superb service from Horizonline breakfast team. Moreover, we very much appreciate your positive words about the team especially Teresita, Abby, Jesselyn, Rosemary, Bikash and Qasim for doing such a fantabulous job! It pushes us more to strive for excellence to ensure great quality of food and top-notched service.

We look forward to your next visit, hopefully very soon!

Kind regards,
Hotel Management

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