We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“nothing to complain”
Review of Hyatt Capital Gate

Best prices for -
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 9 more sites!
Hyatt Capital Gate
Ranked #12 of 128 Hotels in Abu Dhabi
Certificate of Excellence
Abu Dhabi, United Arab Emirates
Level 2 Contributor
6 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
“nothing to complain”
Reviewed September 23, 2013

i would say hyatt capital gate is the well-modernized hotel.
the room and other facilities seemed to be customized for guests.
i think i enjoyed the most of time in swimming pool on 19th floor.
it's not spacious but very clean and well-managed.
the most staffs of the hotel are kind. especially Ram, working at rayana spa was very friendly.

overall, there's nothing to complain and it's quite recommendable.

  • Stayed September 2013, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank leccetimes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CapitalGate A, General Manager at Hyatt Capital Gate, responded to this review, September 24, 2013
Dear Valued Reviewer,

Greetings from Hyatt Capital Gate Abu Dhabi!

Thank you for taking the time out to share with us feedback about your recent visit to our hotel, it helps us serve you better. We are happy to learn that your found our hotel clean and well managed as it our constant endeavour to create memorable experiences for all who visits us. Thank you for ther encouraging review I have shared it with all our teams here.

We truly are obliged for you recommending us, hoping you will allow an opportunity of welcoming you back soon.

Best Regards,
Ashwini Kumar
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Write a Review

1,183 reviews from our community

Traveler rating
    847
    251
    48
    27
    10
See reviews for
184
376
111
334
Rating summary
  • Sleep Quality
  • Location
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (169)
Date | Rating
  • Arabic first
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Greek first
  • Indonesian first
  • Italian first
  • Japanese first
  • Korean first
  • Polish first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Turkish first
  • Any
English first
Sharjah, United Arab Emirates
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed September 15, 2013

Ideally good place for business trip. Perfect service, Comfortable rooms with sea view. One restaurant and bar only! Nice Breakfast with wide delicious assortment. Amazing spa center with excellent wash/changing room.

Room Tip: Unfortunately second sliding door between room and bath has been closed due to safety reasons
See more room tips
  • Stayed September 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Skoosh

Helpful?
1 Thank Navruz M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CapitalGate A, General Manager at Hyatt Capital Gate, responded to this review, September 17, 2013
Dear Valued Reviewer,

Greetings from Hyatt Capital Gate Abu Dhabi!

Thank you for taking the time out to share with us feedback about your recent visit to our hotel. We are happy to learn that you ideally found us a good place for a business trip and that you found Rayana spa's wash and change room excellent. I have shared your encouraging feedback with the teams, it truly motivates us to give our very best daily. Looking forward to welcoming you back soon.

Best Regards,
Ashwini Kumar
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
london
Level 6 Contributor
139 reviews
84 hotel reviews
common_n_hotel_reviews_1bd8 155 helpful votes
Reviewed September 14, 2013

This is an amazing building if you appreciate modern architecture and the opportunity to have a room overlooking the expansive views which are much clearer in Abu Dhabi than Dubai is great. The nicest feature were the rooms themselves with wonderful light filled ambience and spacious bathroom set ups.

Check-in took about 40 minutes for some reason but the staff made up for it by showing a selection of rooms from which we chose our favourite. Due to location of the hotel being 10/15 minutes away from AD centre it was super quiet and taxi's were usually a wait but it is situated right next door to AD Exhibition Centre for events etc., We needed much rest on this stay so were happy to be somewhere relatively quieter and away from the main traffic. In case you are seeking more of a buzzy environment you will find this hotel on the boring side...

The main restaurant was also very beautiful with a huge selection of cuisines available from the Menu and food quality fresh and fabulous.

The pool was relatively small- and with 5 or so people felt a bit packed. The changing facilities were amazing.

Not sure how this hotel will feel in 10 years from now as it was musty in corners but we were lucky enough to experience whilst its still new and mostly clean and our overall stay lived up to everything it was supposed to.

Room Tip: high floor for views but all rooms are quiet. sun side rooms may get a bit hot!
See more room tips
  • Stayed August 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank grinchee
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CapitalGate A, General Manager at Hyatt Capital Gate, responded to this review, September 17, 2013
Dear Valuable Reviewer,

Greetings from Hyatt Capital Gate Abu Dhabi!

We appreciate you taking the time out to share with us feedback about your recent visit to our hotel. We are happy to learn that you found our main restaurant 18 Degrees beautiful, it recently won the “Three Hat Rated Dining” award by the Black Hat Guide, What’s On. We are very happy to learn that your overall stay lived up to everything it was supposed to. Looking forward to welcoming you back soon.

Best Regards,
Ashwini Kumar
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Newcastle, Australia
Level 5 Contributor
40 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
Reviewed September 12, 2013

We arrived very early in the morning in searing heat for an oversight stay on our way to Europe. This hotel is an oasis! We didn't experience it at it's best as it was in the month of Ramadan and there weren't many guests. (The only people we met were fellow Aussies).

The reception staff were friendly and efficient, the rooms beautifully appointed, and the food in the resturant was fabulous.

The star of course was the hotel. What fabulous architeture and construction. We LOVED it! The pool is worth a vist just for the setting.

  • Stayed August 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank LesleyG52
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CapitalGate A, General Manager at Hyatt Capital Gate, responded to this review, September 17, 2013
Dear Valuable Reviewer,

Greetings from Hyatt Capital Gate Abu Dhabi!

We appreciate the feedback about your recent visit to our hotel. We are happy to learn that you loved it here and yes the pool does have stunning sunset views. We do hope to welcome you back soon, as there are several interesting things to do this time of the year.

Best Regards,

Ashwini Kumar
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Vancouver, Canada
Level 3 Contributor
15 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed September 11, 2013

Great hotel, great staff and overall great experience. We were given complimentary wifi internet for the duration of our stay upon arrival. Valet was easy and free. Beautiful interior and lobby. The rooms were phenomenal with great modern flare and the egg shape bath tub was huge.

  • Stayed August 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank PekoeP
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CapitalGate A, General Manager at Hyatt Capital Gate, responded to this review, September 17, 2013
Dear Valued Reviewer,

Greetings from Hyatt Capital Gate Abu Dhabi!

We appreciate you taking the time out to share with us feedback on you recent visit to our hotel, it helps us serve you better. It is our constant endeavour to create memorable experiences to all who visits us, and we are very happy to learn that you found our hotel and staff great. We do look forward to welcoming you back soon.

Best Regards,
Ashwini Kumar
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Level 2 Contributor
8 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed September 5, 2013 via mobile

I stayed at the hotel for 6 nights in my last visit to Abu Dhabi 2 of them as a business trip and t I pay for the 3 nights which the upgrade me from deluxe room to a suite, the room services are excellent.

  • Stayed March 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Ruqaya75
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CapitalGate A, General Manager at Hyatt Capital Gate, responded to this review, September 17, 2013
Dear Valuable Reviewer,

Greetings from Hyatt Capital Gate Abu Dhabi!

Thank you for your feedback it helps us serve you better. We are very happy to learn that you found our room services excellent. We do hope you will allow us the pleasure of welcoming you back soon.

Best Regards,
Ashwini Kumar
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Bath, United Kingdom
Level 6 Contributor
513 reviews
106 hotel reviews
common_n_hotel_reviews_1bd8 187 helpful votes
Reviewed September 3, 2013

Once you step out on to the 18th floor your stay truly begins, reception staff provide a great introduction, the concierge works seamlessly to ensure that you arrive at your room and understand the hotel layout,rooms and facilities all to an excellent standard, truly superb...

  • Stayed September 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Seayeaitch
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CapitalGate A, General Manager at Hyatt Capital Gate, responded to this review, September 17, 2013
Dear Valuable Reviewer,

Greetings from Hyatt Capital Gate Abu Dhabi!

Thank you for taking the time out to share with us feedback on your visit to our hotel. It is our constant endeavour to create memorable experiences for all who visits us. We are very happy to learn that you found us truly superb.

Looking forward to welcoming you back soon.

Best Regards,
Ashwini Kumar
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hotels you might also like...
Travelers also viewed these Abu Dhabi hotels
7.6 mi away
Jumeirah at Etihad Towers
Jumeirah at Etihad Towers
#1 of 128 in Abu Dhabi
3,144 reviews
3.6 mi away
Shangri-La Hotel, Qaryat Al Beri, Abu Dhabi
11.2 mi away
Yas Viceroy Abu Dhabi
Yas Viceroy Abu Dhabi
#5 of 128 in Abu Dhabi
3,057 reviews
Show Prices
Show Prices
Show Prices
8.0 mi away
Emirates Palace
Emirates Palace
#7 of 128 in Abu Dhabi
3,212 reviews
7.0 mi away
Sofitel Abu Dhabi Corniche
Sofitel Abu Dhabi Corniche
#9 of 128 in Abu Dhabi
2,718 reviews
7.4 mi away
The St. Regis Abu Dhabi
The St. Regis Abu Dhabi
#6 of 128 in Abu Dhabi
1,322 reviews
Show Prices
Show Prices
Show Prices

Been to Hyatt Capital Gate? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Hyatt Capital Gate

Property: Hyatt Capital Gate
Address: 1 Street | P.O. Box 95165, Abu Dhabi, United Arab Emirates
Location: United Arab Emirates > Emirate of Abu Dhabi > Abu Dhabi
Amenities:
Bar / Lounge Beach Fitness Center with Gym / Workout Room Free Parking Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #12 of 128 Hotels in Abu Dhabi
Price Range (Based on Average Rates): $
Hotel Class:5 star — Hyatt Capital Gate 5*
Number of rooms: 189
Official Description (provided by the hotel):
Hyatt Capital Gate Abu Dhabi is a premium business hotel located in the iconic Capital Gate building, which leans a record-breaking 18 degrees. The hotel is also a part of the Abu Dhabi National Exhibition Centre (ADNEC), the largest conference and exhibition venue in the Middle East.Hyatt Capital Gate Abu Dhabi offers 189 luxury five-star guestrooms and suites occupying the18th to 33rd floors of the Capital Gate building. It has a contemporary and luxurious design with panoramic views from floor-to-ceiling windows.Bringing a new focus to style and design in the city, the hotel invites guests to experience several dining options from the variety of Mediterranean flavours at the hotel’s signature restaurant, 18˚. For something more intimate, there is the residential-style Lounge located on the 18th Floor.Rayana Spa, Abu Dhabi’s only “sky spa”, is perched on the 19th floor overlooking the city. The Spa offers “a refreshingly elevated oasis experience” that complements the Fitness Centre, suspended outdoor pool and whirlpool.Hyatt Capital Gate Abu Dhabi is strategically located within walking distance of the UAE capital’s embassy and government district. It is less than ten minutes’ drive from the UAE Armed Forces General Headquarters (GHQ) and the twofour54 media zone. The international airport is a 15-minute limousine or taxi ride away. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Expedia, Booking.com, Hyatt Hotels Corporation, Orbitz, Hotels.com, Prestigia, Travelocity, TripOnline SA, Hotwire, getaroom.com and Cancelon so you can book your Hyatt Capital Gate reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing