Returning to Sydney from Jordan(Petra) we had a 2 day stop over at Abu Dhabi at the Centro. Booking and transfers to/from the Hotel was supposed to have been arranged by Etihad airline however when we arrived there was no car waiting and no one in the Rotana guest reception room at the airport had any record of the booking. Very little assistance provided :( so we arranged for a taxi to take us to the Centro-Yas Island.
Front desk (Mooshin/Harry/Vikkas) did a wonderful job in sorting out the booking with Etihad and although we had to wait an hour we were provided with a room even though Etihad had not confirmed the booking. As a result what looked like being a disaster was made a most enjoyable stay, thanks to Mooshan/Harry/Vikkas - the Front Desk guys. Recommended
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