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“Perfection”

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The Westin Abu Dhabi Golf Resort & Spa
Ranked #21 of 128 Hotels in Abu Dhabi
Certificate of Excellence
Wolverhampton, United Kingdom
Level 2 Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
“Perfection”
Reviewed May 10, 2014

Beautiful hotel, staff amazing couldn't do enough for us at any time of day or night, we went in October half term for a wedding, the hotel is out of Abu Dhabi so you will need to rely on taxis but These are cheap and everywhere. We are a family of 4 and they have a children's menu which you can have in any of the restaurants if they don't fancy the style of restaurants. The moroccan restaurant is just beautiful and along with the shisha's is just a great atmosphere. We hope one day to return such a beautiful place ⭐️⭐️⭐️⭐️⭐️ P. s book on Expedia best prices

  • Stayed October 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank 777jojo777
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ExecManagerOffice, Manager at The Westin Abu Dhabi Golf Resort & Spa, responded to this review, May 14, 2014
Dear 777jojo777,

Thank you for sharing your experience at The Westin Abu Dhabi Golf Resort & Spa online.

Your comments pretty much describe a fantastic holiday and I am glad that your whole family enjoyed the time with us.

I want to thank you for highlighting the efforts of our associates and your positive impression of the Resort.

I am happy to know that we left a lasting impression and hope to welcoming you back very soon.

Stay well,

Jose Miguel Infante
Front Office Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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930 reviews from our community

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Rating summary
  • Sleep Quality
  • Location
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (204)
Date | Rating
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  • Chinese (Simplified) first
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English first
Mumbai (Bombay), India
Level 5 Contributor
81 reviews
47 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
Reviewed May 10, 2014

Situated right on the Abu Dhabi Golf Club rooms open right onto the golf course. Double height ceilings and large patios make for very spacious rooms, much better than the usual Westin.

Only challenge are the front desk folks who even with a Platinum SPG membership wouldn't allow even five minutes over the noon checkout.

Room Tip: Overlooking the Golf Course
See more room tips
  • Stayed April 2014, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank keasdad
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ExecManagerOffice, Manager at The Westin Abu Dhabi Golf Resort & Spa, responded to this review, May 14, 2014
Dear keasdad,

Thank you for taking the time to comment on your recent stay with us.

I am very happy you highlight and like the features and settings of our hotel which is indeed a fantastic choice.

I regret to learn that we were unable to offer late check-out on your recent stay with us which is subject to availability in resorts.
I can assure you that we have the necessary facilities to accommodate your needs without interruption if check-out times cannot be extended beyond 12noon.

We would very much appreciate to welcoming you back to The Westin Abu Dhabi Golf Resort & Spa for another renewing experience.

Stay well,

Jose Miguel Infante
Front Office Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Regensburg, Germany
Level 5 Contributor
70 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
Reviewed May 8, 2014

It was our first visit in the U.A.E. and we had the choice between resorts in Dubai or Abu Dhabi. At that time there were only computer animations how the Westin would look like and we decided to go for it. It was one of the best decision we ever did.

The Hotel, the staff and the rooms were absolutely fantastic, the rooms were very clean, the have this wonderful cosy Westin beds and the bathroom had the size other Hotels offer you the complete room. We enjoyed our time there a lot and will definitely come back again.

Room Tip: Try the Spa or dine at the Moroccan restaurant, they have fantastic offers.
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  • Stayed July 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Asonline
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ExecManagerOffice, Manager at The Westin Abu Dhabi Golf Resort & Spa, responded to this review, May 11, 2014
Dear Asonline,

Thank you for taking time to send your feedback about your recent stay at The Westin Abu Dhabi.
We are pleased to know that you enjoyed the comfort that our hotel offers and looking forward to welcome you back for another relaxing experience.

Stay well,

Jose Miguel Infante
Front Office Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Vantaa, Southern Finland, Finland
Level 3 Contributor
13 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed May 1, 2014 via mobile

Stayed 2 nights in May and it really works as a golf resort. Abu Dhabi 27-holes Championship course onsite and great practise facilities, even in the night time because range and final 9-holes are floodlit. Service & restaurants spotless. Rooms are comfort, spacious and have nice golf course views without any supplements.

Stayed May 2014, traveled on business
Helpful?
1 Thank Jouni S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ExecManagerOffice, Manager at The Westin Abu Dhabi Golf Resort & Spa, responded to this review, May 4, 2014
Dear Jouni S,

Thank you very much for your review.

Your comment is a great and compact summary of our Resort and I couldn’t agree more.

I am very glad that you enjoyed your stay with us in all its aspects and hope to welcoming you back very soon for another renewing experience.

Stay well,

Jose Miguel Infante
Front Office Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Manchester, United Kingdom
Level 4 Contributor
27 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 59 helpful votes
Reviewed April 30, 2014 via mobile

This hotel has met all my expectations of how a hotel should be run and how to look after guests sincerely and always excelling to make sure you are welcome and you are enjoying your stay !!
From check in through to checkout it was pleasure to stay at the westin !!

Our premier rooms were excellent with views of the golf course and twice daily cleaned and turn down service at night !!

Breakfast and staff were excellent !!
Lunch was great and dinner was also great at fairways restaurant!!

Always helpful staff with a smile and nothing was to much trouble !!

The retreat at night was lovely for a relaxing drink and snack etc or just to relax after a nice day !!

We spent days relaxing by the wonderful pool area with great beds cabanas etc or a round of golf on the adjoining Abu Dhabi championship golf course!!!

All credit goes to me klosse hotel manager and Jose the front desk manager for there excellent professional attitude to there commitment to there jobs !!
All hotels need a management team like the westin Abu Dhabi !!
I can't wait to return and have already booked another stay at the westin !!

Thank you for a great relaxing break and all the family can't wait to return and see you all soon !!!

Keep up the hard work and show the hotel world how a five star hotel should be operated !!

Thanks again !!

Stayed May 2014
Helpful?
1 Thank Scott C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ExecManagerOffice, Manager at The Westin Abu Dhabi Golf Resort & Spa, responded to this review, May 4, 2014
Dear Scott C,

On behalf of The Westin Abu Dhabi team we like to thank your for your review of your recent stay with us.

We are very proud to hear that we meet and exceeded your expectations.
Looking forward to welcoming you back for another renewing experience.

Thank you!

Stay well,

Jose Miguel Infante
Front Office Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
UK
Level 5 Contributor
44 reviews
36 hotel reviews
common_n_hotel_reviews_1bd8 56 helpful votes
Reviewed April 29, 2014

We stayed here at the beginning of April and not having visited Abu Dhabi before, did not know what to expect. Any fears were brushed aside immediately we arrived. Superb service from beginning to end, fabulous breakfasts and a wonderful bed, what more could you want?
We were here for a golfing break and played the championship course next door twice as well as playing two other courses.
The hotel is at least a 20 minute taxi journey away from the main city and if this bothers you this would not be the place to stay, but it could be said it's a bonus that it's quietly out of the way.
We ate in the hotel most nights and next door at the golf club for the others. Food is good with a wide choice. The only negative comment I would make is regarding the Moroccan restaurant,they are trying to be far too upmarket -.relax a little, get some dancers in and make the service less formal. And drop the prices, far too expensive for what it is.
We would definately return again, it's a great place to relax and recharge.

  • Stayed April 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Tandy126
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ExecManagerOffice, Manager at The Westin Abu Dhabi Golf Resort & Spa, responded to this review, May 4, 2014
Dear Tandy126,

Thank you for taking the time to sharing your experiences with us online.

I am very glad knowing that you enjoyed our superb level of service, the outstanding breakfast buffet and our comfortable “Heavenly Beds”.

You are right, we are approximately 20mins away from the downtown area of Abu Dhabi but given that taxi are available around the clock it makes it easy and convenient to reach. Famous sights such as the Grand Mosque can be reached in within a few minutes time.

Thank you for your feedback on our Moroccan fine dining restaurant Agadir, I will certainly share your comment with the team.

We are looking forward to welcoming you back to The Westin Abu Dhabi Golf Resort & Spa for another renewing experience.

Stay well,

Jose Miguel Infante
Front Office Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Sydney, Australia
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed April 28, 2014

The hotel has the facilities of a 5 star hotel without a doubt but when coupled with the service and behaviors of the Westin Abu Dhabi team, takes the standard down as better service is received from 3 star hotels.

We had a number of issues, non were dealt with, the duty manager role is more a coordinator and they will not investigate and close out issues but more pass the buck from one department to another. Despite the hotel having more than 24 hours to get back to us in regards to a number of issues, they avoided us like a plaque so that they do not need to manage. We left extremely disappointed with the service and experience received.

If you are looking for a 5 star hotel with facilities and services, Westin Abu Dhabi is not for you as service levels are poor. To get value for money, select another 5 star hotel!

  • Stayed April 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Mepj
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ExecManagerOffice, Director of Rooms at The Westin Abu Dhabi Golf Resort & Spa, responded to this review, May 1, 2014
Dear Mepj,

Thank you for sharing your feedback on your recent stay with us.

We sincerely apologize that we did not meet your expectations and will certainly take all your comments under consideration to avoid similar situations in the future.

Our entire team is dedicated in providing the highest level of service and hospitality and therefore it is very disappointing to learn that we have failed to deliver on that occasion.

I would like to invite you to reach out to me at lilia.koleva@westin.com if you would like to discuss your stay further or if there is something I can assist with.

Stay well,

Lilia Koleva
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about The Westin Abu Dhabi Golf Resort & Spa

Property: The Westin Abu Dhabi Golf Resort & Spa
Address: Sas Al Nakhl | Khalifa City 'A', Abu Dhabi 126 797, United Arab Emirates
Location: United Arab Emirates > Emirate of Abu Dhabi > Abu Dhabi
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #21 of 128 Hotels in Abu Dhabi
Price Range (Based on Average Rates): $
Hotel Class:5 star — The Westin Abu Dhabi Golf Resort & Spa 5*
Number of rooms: 172
Official Description (provided by the hotel):
The Westin Abu Dhabi Golf Resort & Spa is the hospitality heart of the Abu Dhabi Golf Club - a 27 hole championship course, home to the PGA European Tour Abu Dhabi Golf Championship. This urban retreat is a refreshing addition to a city sprawling with glass and steel structures and will put the focus back on the outdoors and natural surroundings. Our restaurants and bars will offer you the finest cuisine in exceptional surroundings.All our 172 guestrooms feature the Westin Heavenly furnishings and amenities and are facing the golf course with private balconies to soak in the atmosphere and rejuvenate. This is how it should feel. A renewing sleep, energizing workout, relaxing spa, nourishing foods, and clean, fresh air - all enable Westin guests to preserve wellness during travel. Celebrate your special day, whether it's an engagement or wedding in style with beautiful surroundings at Westin Abu Dhabi Golf Resort & Spa. ... more   less 
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