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The Westin Abu Dhabi Golf Resort & Spa
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Reviews (1,048)
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Reviewed September 10, 2013

We have just returned from a fabulous 6 night stay at the Westin Abu Dhabi and loved it! We felt completely relaxed from the moment of our arrival and we were immediately wishing we could have stayed for longer than what we did.
-The location is not very central, and therefore when coming back from the hustle and bustle from down town Abu Dhabi, you can have a really chilled out time and enjoy the beautiful view of the golf course.
-Fabulous decor and ambiance.
-Front desk staff are courteous and professional
-The rooms are exquisite, packed with technology, spacious and tastefully decorated, great bathroom with separate toilet area, really all the comfort needed and the facilities are of the highest standard.
-Breakfast and the buffet dinner were delicious, high quality and never ending w/4 cooking stations, the service was polite efficient and very welcoming.
-Pool Area immaculate and fantastic, with a children area good covered to avoid the sun, the staff again are very helpful. During the week the pool was relatively uncrowded and peaceful, that changed at the weekend as the hotel and pool were significantly busier with many more locals and children. This did not disturb us greatly, we actually enjoyed it.
A very relaxing stay and the experience was fantastic.
Along with the Chedi Muscat and Le Meridien Bangkok, this is one of the best hotels we have stayed around the World, and we will definitely make this to our hotel in Abu Dhabi.
We would most definitely recommend staying here, Westin is the best Abu Dhabi has to offer, ENJOY!!!!

  • Stayed: August 2013, traveled with family
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Thank TBBGermany
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
WestinAbuDhabi, Manager at The Westin Abu Dhabi Golf Resort & Spa, responded to this reviewResponded September 14, 2013

Dear TBBGermany,

We are delighted to read your lovely comments and are thrilled that you enjoyed your time with us. As you say, we have an idyllic location and beautiful rooms overlooking the Abu Dhabi Golf Course.

Above all, we are extremely happy to receive such positive comments about our Front Desk associates.

We look forward to welcoming you back very soon so that you can carry on enjoying our swimming pools, the delicious breakfast and everything else we have to offer.

Until then,
Stay well,
The Management

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed September 10, 2013

First, I'd definitely stay at the Westin again. It's definitely a first-class hotel and a rela xing place to stay. Here are some of the pros and cons of this property:
Pros:
1. Location - located at the Abu Dhabi Golf Club, there's a lot of green around the hotel, unlike most of the rest of the country. If you are working with someone in the industrial area outside of town, it's much closer than the hotels near the Marina. It's also quite easy to get to.
2. Service - the staff is really first class. Anything you need they can help you with, and they go out of their way to make you feel welcome. Little extra bits like the staff bringing you fruit every evening made me feel pampered and - when I didn't have the energy to go get food or even order room service - it was very welcome.
3. Rooms - I consider the rooms to be appointed very will, and all have balconies overlooking the golf course. The beds are great, the showers are nice, and the furnishings are attractive and classy.
4. Business - As a business traveler, there are two things I want to see in any hotel - good internet, and lots of convenient outlets. Not only does the Westin have both, but they have some outlets with international converters (bonus!) as well as USB and iPod ports which connect to the TV. The internet is free, and as good as it gets in the country (which means it IS censored in puzzling ways, but it's fast and not hard to log it).
5. Recreation - if you like golf, awesome. I prefer the pool, which is wonderful. There is both a play pool and a lap pool, so I didn't have to dodge urchins while swimming laps. I also enjoy getting outdoors, which is a bit tricky in the UAE (they don't really like it, for some reason) - and you can rent kayaks at the mangrove preserve (not through the hotel) which is a fine way to spend a day in the sun.

Now the cons:
1. It's expensive. Well, yes, you get what you pay for. They will also hold 2,800 Dirhems on your credit card when you check in, so don't be surprised. Also, the food is good, but expensive at the restaurants. A cheap dinner (say burger or salad and a soda) will run you at least $30 US. Again, what did you expect?
2. The internet will require you to re-log in quite often. This is a detractor for me.
3. Location - while convenient for my meetings, the nearest mall is several km away, and there is nothing interesting to do nearby. You won't be strolling about downtown Abu Dhabi without taking a taxi. Budget at least 30 dh (around $8) every time you want to leave the hotel.

That's it. Even with the cons, it's the nicest place I've stayed in Abu Dhabi, and one of the best in the UAE. Highly recommended if you want a quieter place that isn't downtown.

Room Tip: I've stayed here 3 times now, and all the rooms are good. The restaurants are on the 2nd floor and the pool on the 1st. I've been on the 5th floor each time, and it's very nice.
  • Stayed: September 2013, traveled on business
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1  Thank rwbradford
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
WestinAbuDhabi, Manager at The Westin Abu Dhabi Golf Resort & Spa, responded to this reviewResponded September 14, 2013

Dear rwbradford,

Thank you very much for sharing these wonderful comments regarding your recent stay with us.

As you say, we are right on the Golf Course, enabling easy access to rounds of golf and panoramic views of the golf course. The Location itself is both an advantage for those who seek a quiet getaway and a disadvantage for those who prefer the bus city centre but as you said the centre of Abu Dhabi is only a short taxi drive away.

We do indeed have a wonderful, relaxing pool area with three different pools to choose from and are happy that you have enjoyed these facilities.

It is especially gratifying to learn that you found our staff to be first class as we truly believe that we have an amazing team here at The Westin.

We are glad that you consider to return to The Westin Abu Dhabi in the future and would be delighted to welcome you back for another renewing stay.

Until then,
Stay well,
The Management

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed September 9, 2013

Booking experience awful, seems employes get bonus by hiding offers and promotions especially for SPG members.
Breakfast of inconsistent quality, one day excellent, the next really poor. Food selection could be better.
F&B staff and room service nice.
No gym in the hotel, need to use Abu Dhabi golf club facilities which are really not nice.
Pool under renovation, not opened when promised.
Poor maintenance, lights not replaced in common areas for days in a row.
Reception staff not trained and not informed about anything.
Poor water pressure in the bathroom ( the least you expect from a a5 star hotel).
Rooms are generally good, with great golf course view.
The location could be great if usual Starwood Standards were applied.

  • Stayed: September 2013, traveled on business
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Thank ElaFerrari
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
WestinAbuDhabi, Manager at The Westin Abu Dhabi Golf Resort & Spa, responded to this reviewResponded September 15, 2013

Dear ElaFerrari,

Thank you for your stay at The Westin Abu Dhabi Golf Resort & Spa

We accommodate a number of guests in our and are proud to have the flexibility to meet the requirements of all our guests. It is therefore extremely disappointing to have let you down on this occasion.
All SPG promotions are communicated on the hotel home page, as well as the SPG.com website for guests to register.
We have noted your request to override the eligibility ruling and allow you to earn points straight away. However, I do hope you will appreciate that a fair approach must be taken in this matter with respect to those members who genuinely meet the criteria.
We share the gym facilities with Abu Dhabi Golf Club and apologise should this have cause any inconvenience, as you may be aware we offer buggy from and to the gym.
Our recreation pool was closed for yearly maintenance however the leisure pool was open in order to satisfy our guests needs throughout their stay and it is open from 7am to 7pm without exception.
We are grateful for your support and would like to thank you, once again, for taking the time to bring this matter to our attention.


Until then,
Stay Well,
The Management

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Reviewed September 6, 2013 via mobile

An obvious choice for golfers, set on a huge course.
The hotel is beautiful, large rooms with everything you need.
Location is around 5 mins from the airport, 20 mins to city centre, 10 mins to Yas island and 50 mins to Dubai.
All in all a great stay and would highly recommend.

  • Stayed: April 2013
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Thank natalieabudhabi
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
WestinAbuDhabi, Manager at The Westin Abu Dhabi Golf Resort & Spa, responded to this reviewResponded September 7, 2013

Dear natalieabudhabi,

Thank you for treating yourself with a getaway at The Westin Abu Dhabi, right at the Championship Golf Course!
We are delighted to know that our amenities and services provided everything you expected for your stay.

We are looking forward to welcoming you back soon!
Until then,
Stay well,
The Management

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Reviewed September 6, 2013

Excellent property with lovely rooms and restful pool area. Staff friendly, courteous and welcoming and easily accommodated a late checkout request. Room was luxurious with a balcony/golf course view; pool a great place to spend a full day between two long-haul flights. Couldn't find a route to the pool that wasn't through the dining area but may have missed it. Breakfast excellent. Bit removed from city sites (believe there is a beach shuttle/city shuttle) but a great stay if the goal is to work/relax/golf or stay outside of the city center, and ideal for a rest between two long flights.

  • Stayed: June 2013, traveled on business
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Thank kmhontravel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
WestinAbuDhabi, Manager at The Westin Abu Dhabi Golf Resort & Spa, responded to this reviewResponded September 7, 2013

Dear kmhontravel,

Greetings from The Westin Abu Dhabi Golf Resort & Spa, which offered the ideal location for your recent stay in the city.
It is of course our pleasure to accommodate any of your requests, unfortunately we did not have the chance to show you the best way to the recreation area, without having to pass the restaurant – this might be another reason for you to return soon!
Yes, we do offer a shuttle service to Monte Carlo Beach Club and Marina Mall upon request – ideal for anyone who enjoys a serene beachside or extensive shopping facilities.
We hope to make another stay at The Westin Abu Dhabi a truly enjoyable one!

Thank you once more for sharing your lovely review,
Stay well,
The Management

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