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“Excellent Westin hotel right on a golf course.”

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The Westin Abu Dhabi Golf Resort & Spa
Ranked #21 of 128 Hotels in Abu Dhabi
Certificate of Excellence
Los Angeles, California
Level Contributor
365 reviews
349 hotel reviews
common_n_hotel_reviews_1bd8 322 helpful votes
“Excellent Westin hotel right on a golf course.”
Reviewed January 4, 2012

Overall this was a very nice short stay. This is one of the better Westin’s that I have been to. You will love the hotel if you are just planning to play golf or spend time by the pool. The hotel is also convenient if flying out early in the morning out of Abu Dhabi airport. It is not the most convenient hotel for sightseeing in the city center of Abu Dhabi, however

There was still some construction going on at the Westin, although you could hardly tell that. They didn’t have any suites ready yet so the Platinum upgrade was to a ground floor room with a direct access to the golf course and sitting area outside. The room was very high and quite nice. The fitness center was not ready but hotel guests were offered a ride using a buggy to another nearby one. The main deeper pool was still being constructed when I was there. All these have probably been completed by now, or will be shortly.

The room itself was very functional but I didn’t quite like the air-conditioning control panel. It took me a while to find out how to turn it off altogether. This was mid-December so there was no need for the AC in the evening, and quite frankly I didn’t like the way it was blowing right to the bed. The bed was heavenly as one would expect from Westin. The bathroom was spacious and liked the darkish color scheme. The room itself had high ceilings that made it feel more spacious than it was.

The good thing of being on the ground floor was the sitting area outside that opened to the golf course. You could just sit down and watch people on the golf course. This also made the room to feel bit bigger than it really was.

Breakfast was at their international restaurant called Fairways. The spread was rather impressive and of good quality. My eggs benedict was another story though.

The fitness center was not ready when I was there so cannot comment about it. The pool area looked very nice, although they were still working on the deeper pool. It should, however, be completed by now. There were plenty of sun chairs around and the pool bar looked very inviting but unfortunately I didn’t have time for an adult beverage.

Room Tip: Try to get a ground floor room that opens to the golf course.
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  • Stayed December 2011, traveled on business
    • Value
    • Location
    • Sleep Quality
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Helpful?
1 Thank LoyaltyLobby
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
WestinAbuDhabi, Manager at The Westin Abu Dhabi Golf Resort & Spa, responded to this review, February 23, 2012
Dear Guest,

Thank you for sharing your latest experience at The Westin Abu Dhabi and for your preference to our brand. Your opinion certainly assists us continuously through our process of improvement. Since your last visit we have opened the lap pool and Heavenly Spa. Suites are also available. The workout room is still to be built.
Since we have also launched the most exciting and interactive Friday brunch in Abu Dhabi the Bubbalicious.

Looking forward to welcome you back for another heavenly experience.

Stay well,

Lilia Koleva
Director of Rooms
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Qatar
Level Contributor
22 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed January 2, 2012

We loved this hotel. It is still very new, but the service was amazing, the staff were very keen to make sure we were well looked after (perhaps overly so, but this can be excused given they are still only getting going!). The rooms are very spacious and tranquil all with a balcony where we had breakfast every morning overlooking the golf course. The bed is the most comfortable I have ever slept in. There were plenty of complimentary refreshments in the room, and everything is thought of. The sports bar serves excellent food, and the dinner buffet looked amazing with plenty of shellfish if you're into that! The spa wasn't yet open, but will be very soon no doubt in time for the golf tournament later this month. The pool is large, and there's a separate one for lane swimming for adults only. The hotel was also very helpful with regards to the golf, and the head concierge bent over backwards to help my husband find some new left-handed clubs in Abu Dhabi which he is very pleased with. We will definitely be coming back, highly recommended!

  • Stayed December 2011, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank McExpat18
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
WestinAbuDhabi, Manager at The Westin Abu Dhabi Golf Resort & Spa, responded to this review, April 14, 2012
Dear McExpat18,

Thank you very much for having chosen the Westin Abu Dhabi Golf Resort & Spa for your trip to the city. We are delighted to read your lovely comments and are thrilled that you enjoyed your time with us. As you say, we have an idyllic location and beautiful rooms overlooking the Abu Dhabi Golf Course. It is great to know that you found our Heavenly Bed to be the most comfortable bed you have ever slept in. We would like to inform you that our Heavenly Spa is now open and ready to accept your booking, we are sure that should you wish to try it out you will find the experience just as renewing as your good night's sleep. Above all, we are extremely happy to receive such positive comments about the service and our associates. We are certainly a very enthusiastic team who prioritise our guests' requests above everything else. As you say, when you visited, the hotel was very new and we have developed greatly since then. We are confident that should you choose to visit us again, you will be able to witness this first-hand.

Stay well,

The Westin abu Dhabi Management
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Abu Dhabi, United Arab Emirates
Level Contributor
112 reviews
80 hotel reviews
common_n_hotel_reviews_1bd8 159 helpful votes
Reviewed December 24, 2011

My wife and I stayed recently a night at the new Westin Abu Dhabi. Eventhough the resort just opened the service was just great. Right from the beginning the staff was friendly, attentive and helpful.
This is something I do see not that often in the UAE. The rooms are spacious and very comfortable (one problem was that the Ipod docking station was not working). We tried the food at the lunch buffet and it was simply delicious. The service there was great too. The next morning we had in room breakfast and again it was delicious.
The lifeguards at the pool are there all the time never saw that before.
Again the resort is great and I only can recommend it.

  • Stayed December 2011, traveled as a couple
    • Value
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    • Cleanliness
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Helpful?
5 Thank SAT33
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
WestinAbuDhabi, Manager at The Westin Abu Dhabi Golf Resort & Spa, responded to this review, April 14, 2012
Dear SAT33,

Thank you very much for having chosen the Westin Abu Dhabi Golf Resort & Spa for your visit to the city. It is wonderful to read such positive comments about our service. We strive to exceed our guests' expectations and provide excellent service to our guests and with feedback such as yours, we are confident that we are on the right track. We are very proud of our F&B outlets and thank you for your comments on our food We have certainly tried to cater for everyone's preferences in this respect. May we suggest you visit Agadir, our award-winning, fine-dining Morroccan restaurant on your next visit to the Westin Abu Dhabi Golf Resort & Spa, we are sure it will not disappoint.

Stay Well,

The Westin Abu Dhabi Golf resort & Spa, Management
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Doha, Qatar
Level Contributor
68 reviews
41 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
Reviewed December 13, 2011

Stayed here for 3 nights, it was amazing! The design of the hotel is so fresh and the food was delicious. Every staff member we encountered was so friendly and willing to help. Would definitely return!

  • Stayed December 2011, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank hughannak
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
WestinAbuDhabi, Manager at The Westin Abu Dhabi Golf Resort & Spa, responded to this review, April 14, 2012
Dear hughannak,

Thank you for having chosen to stay at the Westin Abu Dhabi Golf Resort & Spa. We are delighted that you enjoyed your visit and found all our associates friendly and willing to help. We are very proud of our restaurants and it is wonderful to know that you enjoyed eating there as much as we enjoy welcoming you there. We look forward to welcoming you back, perhaps for more than three nights next time.

The Westin Abu Dhabi Golf Resort 7 Spa, Management
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Cheshire, UK
Level Contributor
218 reviews
68 hotel reviews
common_n_hotel_reviews_1bd8 127 helpful votes
Reviewed December 7, 2011

Stayed there for 2 nights, just before the official opening night - I think there were only a dozen or so guests, so lots of attention and very friendly staff. The room was lovely, with a view over the golf course (all rooms face the golf course). Some slight teething problems, but dealt with promptly and efficiently. Nothing was to much trouble, eat in both nights and the food selection was excellent, and you can dine in or outside. Lovely tea area with home made cakes and pastries, and if you like Golf then its the perfect hotel.

  • Stayed December 2011, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Martyn K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
WestinAbuDhabi, Manager at The Westin Abu Dhabi Golf Resort & Spa, responded to this review, April 14, 2012
Dear Martynk ,

Thank you for having stayed at the Westin Abu Dhabi Golf Resort & Spa and for sharing your experience with us. We are pleased that our associates were able to solve any small problems you may have encountered during your visit. We hope that you were able to try some of our special Jing Tea in our Lounge whislt savouring our fresh pastries, if not, be sure to try it next time.

The Westin Abu Dhabi Golf Resort & Spa, Management
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Level Contributor
47 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
Reviewed December 5, 2011

This property just opened a few weeks ago and we knew that going in. What we didn't know was that it is still packed with construction workers, noise, messes and inefficient employees. From beginning to end we had problems with small things like they didn't know how to make our keys upon arrival so we were let into our room and told the keys would be brought to us later. (3 hours later we went to the desk and they figured out how to make one). The pool is nice but the bulldozers running, engineers surveying the area and landscapers checking the sprinklers in the pool area kind of ruin the resort feel. The employees we worked with had great attitudes but none of them were trained in their tasks. On average a drink takes 20-30 minutes at the bar. Your bill will be messed up and many more hassles.

Despite all of this, in a few months I think this will be a great place. However, to open a resort at premium prices without excellent facilities and staff is not acceptable. By the end we found the problems to be comical and expected and had a fair stay overall. But if you choose to stay here in the next few months expect anything that can go wrong will go wrong.

  • Stayed November 2011
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Prepwade
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
WestinAbuDhabi, Manager at The Westin Abu Dhabi Golf Resort & Spa, responded to this review, April 14, 2012
Dear Prepwade,

Thank you very much for having chosen the Westin Abu Dhabi Golf Resort & Spa for your visit to the city. It is wonderful to hear that all our associates demonstrated great attitudes. As you mention, your stay with us was shortly after we first opened the hotel, therefore, we may have encountered a few teething problems with some of our operating systems. We apologise for the delay in cutting keys. Please rest assured that we invest heavily in training our associates and now that we have been open a few more months, we are confident that should you return to the hotel, you will have a renewing experience with us. Our associates' outstanding attitudes coupled with their continuous training and our fantastic facilities are a winning formula for success.

The westin Abu Dhabi Golf Resort 7 Spa, Management
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Level Contributor
13 reviews
5 hotel reviews
Reviewed December 4, 2011

It is different experience with hotel staying . you feel home and interior design is amazing. Service was excellent .

  • Stayed November 2011
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Lamyaakan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
WestinAbuDhabi, Manager at The Westin Abu Dhabi Golf Resort & Spa, responded to this review, April 14, 2012
Dear Lamyaakan,

Thank you for having chosen The Westin Abu Dhabi Golf Resort & Spa for your stay in the city. We are happy to read that we were able to create a personal and inviting experience for you. We are also delighted that you were very happy with the service you received. We hope to welcome you back very soon.

The Westin Abu Dhabi Golf Resort & Spa, Management
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about The Westin Abu Dhabi Golf Resort & Spa

Property: The Westin Abu Dhabi Golf Resort & Spa
Address: Sas Al Nakhl | Khalifa City 'A', Abu Dhabi 126 797, United Arab Emirates
Location: United Arab Emirates > Emirate of Abu Dhabi > Abu Dhabi
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #21 of 128 Hotels in Abu Dhabi
Price Range (Based on Average Rates): $
Hotel Class:5 star — The Westin Abu Dhabi Golf Resort & Spa 5*
Number of rooms: 172
Official Description (provided by the hotel):
The Westin Abu Dhabi Golf Resort & Spa is the hospitality heart of the Abu Dhabi Golf Club - a 27 hole championship course, home to the PGA European Tour Abu Dhabi Golf Championship. This urban retreat is a refreshing addition to a city sprawling with glass and steel structures and will put the focus back on the outdoors and natural surroundings. Our restaurants and bars will offer you the finest cuisine in exceptional surroundings.All our 172 guestrooms feature the Westin Heavenly furnishings and amenities and are facing the golf course with private balconies to soak in the atmosphere and rejuvenate. This is how it should feel. A renewing sleep, energizing workout, relaxing spa, nourishing foods, and clean, fresh air - all enable Westin guests to preserve wellness during travel. Celebrate your special day, whether it's an engagement or wedding in style with beautiful surroundings at Westin Abu Dhabi Golf Resort & Spa. ... more   less 
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