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“Nice location, nice interior , but not in my top list!”

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Park Hyatt Abu Dhabi Hotel & Villas
Ranked #7 of 129 Hotels in Abu Dhabi
Certificate of Excellence
Reviewed July 12, 2013

The hotel looks nice and we certainly did have a nice time but over all there is so much they can improve.
Guest handling for example, our request for upgrade in low season was refused, also late check out was not accepted. A bit disappointing.
The all day dining restaurant staff are busy running but don t help anyone. Everyone is hungry waiting, but eventually food arrived and it s nice. The grill restaurant is really nice and good value.
Staff by the pool don t really do much, just throw the towels on the beds and once people leave, the place stays messy..
Over all was expensive for what you get .

Room Tip: U do nt need to pay for sea view rooms ,some of the normal rooms also have nice views.
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  • Stayed: July 2013, traveled as a couple
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5  Thank carlaDubai
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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1,088 - 1,094 of 2,385 reviews

Reviewed July 10, 2013

Recently got back from a long weekend at the Park Hyatt. From the minute we arrived we were treated like royalty, nothing was too much for any of the staff. Our room overlooked the Saadiyat public beach, it was quite a view, and the room was big enough to accommodate the four of us (two adults and two children, ages 6 and 10 - on fold away beds) We ate at both the Park Grill and the Cafe, both highly recommended and again with excellent service. Bit disappointed with the pool area - two fairly large childrens pools at waist height on an adult and my two were bored there after an hour. There was an adults only pool but no chance of using that! The beach was beautiful. Shame the Beach House was closed for refurb but we had been warned by the hotel when i booked. Free internet was a bonus too, and despite other reviews we didn't have any problem with wifi speed. So really for me the staff made the hotel - but that is a huge bonus in the UAE where there are numerous 5* + hotels but sadly not the service to match.

  • Stayed: July 2013, traveled with family
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Thank adawson15
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed July 6, 2013

Out in the "boondocks" - plans for lots more hotels on the strip.
I choose this hotel for a three day stop over because it offered "high speed Internet" - it turned out to be just about "dial up" speed if you remember that. Problem discussed with the General Manager who informed me that the speed coming into the hotel is 40 mgs but when dispersed amongst over 300 rooms reduces from a Ferrari to a Smart Car.
Nice hotel, great staff, very clean, excellent rooms. Breakfast buffet very difficult to operate - no space to put your late when juggling with the very heavy lids of the hot food containers. Choice was good. There were no butter knives on my first visit but this was remedied the next day after I mentioned this to an exceptionally helpful restaurant manager (Roumanian) I lost his card unfortunately.
If you want a really quite, relaxed couple of days away from the World, this is for you.
I don't really believe that a hotel with over 300 rooms can achieve and maintain a 5 star status but good luck to the Park Hyatt.

Room Tip: All the rooms are good I believe.
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  • Stayed: June 2013, traveled solo
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1  Thank jasperlabrador
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed July 3, 2013

If you are looking for a tranquil place with pristine beach away from the city, this is the right place. The resort is typical Hyatt style, nice rooms, gorgeous beach with high waves in the evening closer to the sun-set (as per high-tide and low-tide timings). The Cafe serves a lavish spread for breakfast and some authentic Levant cuisine during lunch!

Room Tip: Sea view room preferred!
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  • Stayed: August 2012, traveled with friends
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Thank Inasu C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed June 26, 2013

Breakfast was severely understaffed, the staff were working like crazy, but every day there was cutlery missing & the coffee would take ages to come or not arrive at all, I started to feel bad like I was pestering them, not really a relaxing 5* experience.

There is a charge daily for WiFi in your room, which I would really expect to be included in the room price, it's quite annoying if you just want to quickly check an email.

The room was quite warm at night, even with AC on.

The worst part of stay though was the corporate event that was held on the beach, there was around 100 people partaking in a 'make a boat & race it' contest. I was woken from sleeping by the sound of a klaxon going off, I then couldn't get back off as there was cheering & clapping, there was around 20 teams & each time they sounded the air horn to signal the start of the next race. It went on for about 3 hours, What a joke! Worst part is that guests could not even join in, we just got to watch & listen. We complained to the manager, who said she was 'sorry', she was disinterested. We only had a short break & do not get chance for much time off, I personally would not risk visiting again, we really did want a quiet & relaxing stay.

The hotel does have many plus points, like a gorgeous beach & the gym is pretty good. It's better to have a car here but car hire is pretty reasonable & fuel is cheap.

The rooms are spacious and the staff very friendly, valet guys are fantastic. Nice products in the room & the Nespresso machine was a nice touch.

  • Stayed: February 2013, traveled as a couple
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3  Thank therevy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed June 24, 2013

For a family mini-break, the location, service and amenities are great. Pool offers different zones for adults only, families and kiddies. There is a kid zone close to the pool for added variety. Then there's the wonderful beach which has gentle waves but enough to make things interesting. Service both poolside and on the beach are attentive, and there is chilled water at no charge to keep well hydrated. Rooms are comfortable and clean with very well designed bathrooms in the newly fashionable open-plan style. If on a ground floor there is also a day bed outside on the terrace which has a ceiling fan, so lovely to chill out when weather warranted. Although its better to watch the sun set from the Beach Club or the rooftop. When we visited the steakhouse was closed for repairs but once open it will complement the excellent food available at the all-day restaurant.

Room Tip: Ground floor rooms have day beds outside on the terrace.
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  • Stayed: May 2013, traveled with family
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Thank Loshen N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed June 22, 2013

Overall very good experience. We will go back as it is close to us and lovely beach. R
estaurant selection poor .Rooms very nice and spacious.Very friendly staff. Coplimentary chilled water by the pool and beach.

  • Stayed: June 2013, traveled with family
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Thank Safari21
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Park Hyatt Abu Dhabi Hotel & Villas

Address: Jazirat As Saadiyat Sheikh Maktoum Bin Rashid Rd, Abu Dhabi 52007, United Arab Emirates
Location: United Arab Emirates > Emirate of Abu Dhabi > Abu Dhabi
Amenities:
Business Center with Internet Access Spa
Hotel Style:
#3 Family Hotel in Abu Dhabi
#6 Spa Hotel in Abu Dhabi
#7 Romantic Hotel in Abu Dhabi
#7 Luxury Hotel in Abu Dhabi
#16 Business Hotel in Abu Dhabi
Price Range: $196 - $714 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Park Hyatt Abu Dhabi Hotel & Villas 5*
Number of rooms: 306
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Park Hyatt Abu Dhabi Hotel And Villas

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