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“Great location and value”

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Park Hyatt Abu Dhabi Hotel & Villas
Ranked #8 of 127 Hotels in Abu Dhabi
Certificate of Excellence
Reviewed June 24, 2013

For a family mini-break, the location, service and amenities are great. Pool offers different zones for adults only, families and kiddies. There is a kid zone close to the pool for added variety. Then there's the wonderful beach which has gentle waves but enough to make things interesting. Service both poolside and on the beach are attentive, and there is chilled water at no charge to keep well hydrated. Rooms are comfortable and clean with very well designed bathrooms in the newly fashionable open-plan style. If on a ground floor there is also a day bed outside on the terrace which has a ceiling fan, so lovely to chill out when weather warranted. Although its better to watch the sun set from the Beach Club or the rooftop. When we visited the steakhouse was closed for repairs but once open it will complement the excellent food available at the all-day restaurant.

Room Tip: Ground floor rooms have day beds outside on the terrace.
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  • Stayed: May 2013, traveled with family
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Thank Loshen N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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1,036 - 1,042 of 2,274 reviews

Reviewed June 22, 2013

Overall very good experience. We will go back as it is close to us and lovely beach. R
estaurant selection poor .Rooms very nice and spacious.Very friendly staff. Coplimentary chilled water by the pool and beach.

  • Stayed: June 2013, traveled with family
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Thank Safari21
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed June 22, 2013

Fabulous few days, great meals, great beach and pool area.

The Beach Cafe had a good menu, lots of vegetarian food. The setting very romantic, downside the tables were too close together, which made it impossible to be romantic.

The few evenings we were there the sky was clear enough to see the stars, very special in Abu Dhabi.

Our sea-view room was a side view but the room was clean and comfortable.

The team were very helpful.

We loved the beach and the waves. Sat beside the pool once, where we were offered a refreshing fruit kebab, they also offer plenty of complementary bottled water.

We are going back!

  • Stayed: June 2013, traveled as a couple
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Thank Lorraine B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed June 17, 2013

I stayed at this property as part of a business conference that lasted several days. This is a resort property that seems to be a vacation destination for many people. I noticed a high number of guest from Russia who seemed to be staying for several days for vacation as well as a number of visitors from across Europe.

The food at this property is excellent. I don't think we ever had anything even close to a bad meal. Most of our food was in support of the conference but even food purchased in the bar was great.

The fitness center is well above average and has a full range of Life Fitness equipment. The weight area is not large but it is more than adequate and not cramped at all. You can do a full upper and lower body workout at this facility without a problem and there is a full range of cardio equipment as well as an outdoor pool for lap swimming.

The rooms at this property were large but I didn't like the layout. The bathroom is large but located near the bed. The shower uses a depressed floor to contain water which takes a while to dry so if you wake up at night when you walk into the bathroom if you don't watch where you step you might end up with wet feet if you walk in the wrong place. One of my biggest complaints about this property is the air conditioning. The thermostat is set to not go below 20 degrees Celcius and the air conditioning is also operated on a motion sensor so at night when you sleep it turns to a low setting and the room gets hot. I found it very difficult to get the room to a comfortable temperature. When you are paying a premium to stay at a resort hotel they can afford to let you put the air conditioning down a couple more degrees.

The service at this property was exceptional with the exception of one member of the bar staff who was visibly displeased when we showed up at the bar 30 minutes prior to closing. Beyond that everyone did a great job---especially the front desk.

Overall I think this is an excellent hotel but the thermostat setting is enough of a problem for me not to return. We collectively decided to move our conference elsewhere next year for a variety of reasons. I can't help but wonder how much business this property gives away because of a stupid policy to lock the thermostat.

Room Tip: Higher rooms have a better view of the water.
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  • Stayed: May 2013, traveled on business
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1  Thank Seattle0007
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed June 6, 2013

Im writing this reveiw while sitting in "seaveiw room" in park hyatt or shall I say "glimpse of the sea" room! ...Pool ushering and service non existent, you need to fight for a location and towels are thrown on your sunbed for you to assemble. Each pool has different temperature some hot some cold. Room very dark and dim as its partially seaveiw. Service is so slow and waiters just dont have time for you. Also here's one thing, alcohol mojito is not allowed because its dry night. So you would expect a virgin mojito to be cheaper no? Wrong ! They didnt even change the price. Waiter confirmed "same price sir" Now this is illegal. Paying 2000 aed a night and I really feel like im being robbed. Only great thing is the pool restaurant. If you"ve been to St. Regis stick to it as its 10000 times better , more luxurios, and great value in price. Plus they have one of the most amazing Thai restaurants. I complained and manager offeres a suite to compensate didnt accept for one reason, when you make people pay that much it should be fair on everyone and standards should be high. We are not opportunists, we only ask that what ever we pay we get in value. Its a principal that cant be bought. If i want to put a price on room, max 1000 aed. If manager wants to be fair he wouldnt price the room more than that. Last time we come here. not worth it. Shame in you for ruining our vacation.

  • Stayed: June 2013
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3  Thank Hassane Y
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed June 2, 2013

We stayed there with our 3 year old and 1 1/12 year old and it was absolutely fabolous. The sea is bar far the best sea in Abu Dhabi and probably in the UAE.. Thr hotrl is great and the sea view room we stayed had amazing views of the island

Room Tip: We stayed at sea view room 659 and it was great. Near the elevator and with direct view to the pools...
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  • Stayed: June 2013, traveled with family
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Thank Angie M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed June 2, 2013

This hotel is amazing. The staff really looked after me and my family during our visit for my birthday. In fact they gave us a holiday to remember. We had three wonderful sea view rooms which were modern, spacious, and had everything you could possibly want. They were kept beautifully clean and had an amazing roomy balcony with a breathtaking view.
The food in the Café was first class and varied every day. It was buffet style breakfast and dinner but offered so much choice.
The beach was incredibly quiet with comfortable 5* rating sunbeds and pristine beach. The pools were stunning and looked amazing. We played tennis at 5'ish and bottled water and towels were brought out to us. An amazing gym and spa was used by my family every day.
On our first day on the beach we were within 10-15 metres from the dolphins swimming past . I must admit we got a bit carried away and screamed with excitement.
We visited two of the spotless Shopping Malls with 200 plus shops and restaurants. The Mosque is a must see, it is truly stunning. We also visited the Emirates Palace which is phenomenal but not sure whether I would feel comfortable staying there as too much bling for me. Our family of seven did visit the F1 Circuit and tour. If you are Formula One fans as we are this is a MUST SEE. We were shown round the whole circuit, sat in the stand, saw the control room, the tunnel, the pit stop and garages, the cars themselves and best of all the 'Podium'. I did, of course, stand on the No. 1 spot on the Podium with a mock gold cup and prayed that Lewis Hamilton (I am a fan of his) will be standing in the same place on 3rd November when the Abu Dhabi F1 Race takes place. On our last day we took a taxi (they are so cheap) and visited the Exhibition Centre only 5 minutes away from the hotel and you can see the Sadiyaat Island in 7 years time. It will look amazing.
To sum up we felt incredibly safe in Abu Dhabi, it is spotlessly clean, the weather always stunning, and everyone very helpful.
Park Hyatt has wonderful hand picked staff. We never came across one member of staff who was unhelpful. Everyone went out of their way to be courteous, helpful and very professional. This hotel offers value for money, excellent food, beautiful rooms, spotless gorgeous beach, warm turquoise sea, and top quality staff to look after every detail to offer you a 5* holiday.

Room Tip: 5th Floor Sea View Rooms possibly the best choice.
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  • Stayed: May 2013, traveled with family
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2  Thank Kathryn M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Park Hyatt Abu Dhabi Hotel & Villas

Address: Jazirat As Saadiyat Sheikh Maktoum Bin Rashid Rd, Abu Dhabi 52007, United Arab Emirates
Phone Number:
Location: United Arab Emirates > Emirate of Abu Dhabi > Abu Dhabi
Amenities:
Business Center with Internet Access Spa
Hotel Style:
#3 Family Hotel in Abu Dhabi
#7 Romantic Hotel in Abu Dhabi
#7 Spa Hotel in Abu Dhabi
#8 Luxury Hotel in Abu Dhabi
#16 Business Hotel in Abu Dhabi
Price Range: $277 - $1,436 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Park Hyatt Abu Dhabi Hotel & Villas 5*
Number of rooms: 306
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Park Hyatt Abu Dhabi Hotel And Villas

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