We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.

“Amazing stay!!!!!!!”

Best prices for -
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 7 more sites!
Park Hyatt Abu Dhabi Hotel & Villas
Ranked #10 of 129 Hotels in Abu Dhabi
Certificate of Excellence
Santorini, Greece
Level Contributor
65 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 50 helpful votes
“Amazing stay!!!!!!!”
5 of 5 bubbles Reviewed December 28, 2012

Me and my husband stayed only 1 night in Park Hyatt in Sep 2012, this hotel was recommended to us by our friends. The hotel is very new and everyone is very organized. Check in procedures were smooth and fast, we had a phone call from the manager of the hotel who welcomed us and wished us a pleasant stay. Our room had an amazing view, it was spacious and wonderfully decorated. We spent almost the whole day by the pool and loved each and every moment of it. We will highly recommend this hotel to all our fiends and family. Well done PH team and thank you for making our day so unforgettable.

Room Tip: Book the hotel and you wont regret :)
See more room tips
  • Stayed September 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Emma M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Write a Review

1,954 reviews from our community

Traveler rating
    1,403
    375
    114
    38
    24
See reviews for
571
849
95
153
Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (247)
Date | Rating
  • Arabic first
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Korean first
  • Polish first
  • Portuguese first
  • Russian first
  • Slovak first
  • Spanish first
  • Swedish first
  • Any
English first
London, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed December 24, 2012

We've just spent a week at Abu Dhabi Park Hyatt before Christmas with our 6 year old son.

It' s a great resort. We usually go to DubaÏ during Christmas (One and Only The Palm, Al Qasr and Dar Al Masiyaf), but I have to say that Abu Dhabi and Park Hyatt are a great alternative if you want to avoid bling bling Dubaï and the crasy prices there. If you want to have a relaxing time in an almost new property and digest the final bill without a heart attack, that's a great place! I would say it's better for a familly vacation than for a business stay as it is located outside the main business district.

The hotel is located on Saadiyat Island and it' s quite easy to reach down town Abu Dhabi, The Corniche and Yas Islands (Ferrari World and Yas Marina Circuit). Approx. 25 minutes drive by cab for 45-50 Drh.

The outside design of the Park Hyatt is not a major piece of architecture and it's quite disapointing when you arrive, as other reviews have pointed out, but just wait until you walk inside :

Superb interior design, modern and sophisticated. Very far from the more exhuberant style you will find in other hotels in the region. The rooms are also elegant and chic. The beach view suite is comfy and large (very nice when you travel with kids). It feels like a very elegant apparment. The staff is excellent, extremelly polite. Room, restaurants, beach house, etc were perfectly maintained. The Kid's club is also great : our 6 year old son usually refuses to join Hotels' Kid's clubs, but this time he spent his full day there and had a lot of fun. Kid's club nanies are very gentle, smile a lot and took great care of our son who enjoyed all the activities.

The best part is the beach which is a real white sandy beach (not like the artificial one on the Palm in DubaÏ). 9km long with protected dunes between the swiming pool area and the beach area , it looks like Miami Beach, but the big difference is that it is very well preserved so far and no skyscrapers!

Breakfast buffet at Le Café is excellent, as is the diner buffet. The trendy Park Grill restaurant is more expensive and the food is OK, but not great. As a general matter, we felt that room rates, food and beverages prices where quite competitive for a 5 star resort, including in-room dining.

The gym/SPA area is nice with a private pool with no kids ! so you can relax. I'm not a golf player, but there is a brand new Golf course next door.

As for fun experience in Abu Dhabi, I recommend Yas Marina F1 driving academy. For 300 pounds you will drive an Aston Martin DB4 GT, or a F3000 and other formulas. I tried the Aston package and it was really a great experience. 1 hour session : instructions 20 minutes, 10 minutes to get dressed, and then more than 20 minutes driving with your instructor on your right. The instructors are great, only 5 cars per session, fully equipped installation incl. Doctors, etc ( you never know if you over estimates your driving skills !). You can have lunch at Yas Marina Viceroy Hotel which looks like a Star Wars spaceship just crashed on the circuit (inside : nothing you've seen before!). Ferrari World is also nice with the kids. It was empty when we visited, but when it's fully packed I guess it becomes very noisy as everything is located under a gigantic tubular structure. Try the costers you will not forget it ! Nice alternative to Disney parks for Dads!

You can also visit the Grand Mosque which is very spectacular.

Conclusion : Park Hyatt Abu Dhabi was a nice experience for us. NB : Louvres and Gugenheim Abu Dhabi museums are opening 2013 on Saadiyat Island close to the hotel, so it will be even more interesting. We will return.

Room Tip: Beach view suite at the right end of the property on the 3rd floor was really nice and quite
See more room tips
  • Stayed December 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank AP1Sw1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
abu dhabi
Level Contributor
50 reviews
50 hotel reviews
common_n_hotel_reviews_1bd8 59 helpful votes
4 of 5 bubbles Reviewed December 19, 2012

the fact that this hotel is on an island is good enough to understand that the views are phenomenal. and as all park hyatts, the spa is on another level. the food is very very good, especially the spanish tapas place. this hotel is a superb retreat away from the noise of the city and is perfect for a weekend getaway for pure relaxation.

  • Stayed November 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank gaurav797
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
New York City, New York
Level Contributor
34 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 57 helpful votes
4 of 5 bubbles Reviewed December 17, 2012

Spent two nights here in October 2012. Fabulous view of the water. Stunning hotel facilities. On Saadiyat Island, next to Ritz Hotel. Location is gorgeous, although far from Abu Dhabi main attractions. Nice place to spend a honeymoon or quiet vacation. Food was fabulous. Service was okay. Rooms were incredible.

Room Tip: get a sea view room. It'll cost a little more, but totally worth it. **Also, make sure to call...
See more room tips
  • Stayed October 2012, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Melissa88D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
angers
Level Contributor
16 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
5 of 5 bubbles Reviewed December 16, 2012

On the way back to France From Nepal, we had a stop at Abu Dhabi Airport and the opportunity to stay a few days at UAE...
How lucky we were to spend 4 days at Park Hyatt Saadiyat Island...
Last november 2012 it was hot (36°) and sunny, the sea was warm (29° around)...

It's a luxurous hotel with a REAL BEACH, the sea just in front of the resort, the room with sea view was nice with big terrace, high tech' equipped, just perfect...
Please don't have communicating room cause it could be noisy sometimes, but except that, every attention was perfect.
You feel to be on a dream place, with well trained and very polite team, perfect garden, many many swimming pools and the grey blue sea, with waves, from Atlantique, heat on top !

Breakfast at the room or at wonderfull buffet was great experience !

Diner at terrace or at restaurants... Luxurious world !
Spa and so on...

We travel a lot around the world and this is a perfect place, try it !

Love Hyatt resorts !

Just enjoy !

Laure from France.

Room Tip: Sea view and no communicating room.
See more room tips
  • Stayed November 2012, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank laure l
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
London, England.
Level Contributor
188 reviews
185 hotel reviews
common_n_hotel_reviews_1bd8 387 helpful votes
3 of 5 bubbles Reviewed December 5, 2012

We stayed from 21 November for six nights. The hotel is around a year old and everything is new and looks very good. The hotel is one of just two hotels currently situated on a very long beach, but there are many more hotels planned for this spot.

We booked a standard room and this was superb – very spacious, beautifully furnished and fitted out - including a Nespresso coffee machine (which served the best coffee available in the resort) an ipod dock, a large TV, a DVD player, a feature wet room and a very comfortable bed. The room also offered a large balcony with a day bed overlooking the pool.

We came to the hotel for a week of rest but because of high occupancy, the large number of small children staying and the lack of ‘adults only’ space, this was a challenge. There is an adults-only pool but this is just a part of the main pool area and the space surrounding it, including the terrace of the Beach House restaurant, was full of small children when we stayed.

The hotel’s area on the beach offers comfortable sun beds but these are situated quite close together and again here we were troubled by noisy kids. During the first days of our stay the hotel seemed particularly full and facilities were stretched – especially the beach beds (there was still a little space around the pools however) and the restaurants too. Poolside service was nice with a couple of complimentary fruit snacks, water etc served to guests daily. Wifi signal was good throughout the Resort but this comes at a daily fee of AED64.

We enjoyed the Hotel gym which had good equipment. This was not a large space and during the early mornings and before dinner when it was quite busy we had to wait to use certain machines.

We found food quality in the hotel to be very good – particularly the Arabic selections at the nightly buffet in ‘The Cafe’ restaurant and we also enjoyed the lunch food at the poolside ‘Beach House’. Sadly however, service in all the restaurants was very inconsistent, as it was throughout the Resort, and this distracted quite considerably from the good food which was served.

And so to service – although the Hotel has been open for a year it still felt to us like it was in rehearsal. We suffered numerous service problems which disappointed us and in the end we came to expect that whatever we asked for would not be accurately delivered. Here are some examples to give a flavour of what we mean...

We wrote to the hotel ahead of our stay requesting a quiet room. When we opened the curtains of our room the morning after we arrived we found we’d been allocated a room immediately next to the Kids’ Club.

On the first morning I chose poached eggs on toast for breakfast. I ordered the eggs at the egg station and then went to make my toast because the egg station wasn’t able to provide toast, just eggs. Toasting the bread took ages in the inadequate domestic toasters provided. I came back to pick up my eggs and watched from afar and somewhat amazed as the chef make three attempts to poach the eggs and fail each time. I was just left standing there while the toast went very cold. I finally complained to one of the breakfast managers and he courteously promised to deliver the eggs to the table which he eventually did (and indeed he did this for me each of the following mornings which was kind and much appreciated).

Housekeeping mostly did a good job but one day they would forget to empty the bins, the next turndown would be missed etc.

Dinner service in ‘The Cafe’ restaurant was very poor and no one seemed to be in charge of greeting guests and seating them. You just sat where you liked, a characterless person came round with a clipboard to take your room number for the charges, and you then tried to get a waiter’s attention to order drinks. No one was managing the seating, and perhaps keeping the many noisy children in an area away from guests like us who preferred a more peaceful dining experience. When a buffet dinner for two with soft drinks comes to 500AED as it did you’d hope for better.

We ate at the Beach House three times. The first time two of the three dishes we ordered were wrong and the second time only two of the three dishes we ordered were delivered. Staff here seemed very unhappy working together, the manager was very offhand and stressed with staff and guests, and none of this made for a very pleasant dining experience. A shame because this restaurant is beautifully set up and offers great sea views.

We ordered a couple of salads by the pool one day but with the chicken caesar they delivered the salad without chicken so one of us ate their dish while the other waited for the kitchen to get the second salad right. Staff were apologetic but again this ‘soft opening’ type experience did not come with ‘soft opening’ prices - at over 200AED for two very small poolside salads incorrectly executed and two soft drinks we were left unimpressed.

The hotel has a beautiful spa area with a large Jacuzzi, sauna and steam bath. We were amazed one day to see guests bring a noisy toddler into the steam room which shattered the supposed tranquillity of this place. We mentioned this to staff at the door and they asked those guests to leave but we were very surprised they had been allowed in with a toddler in the first place.

And our check-in and check-out experiences were poor. We arrived late evening and waited at least ten minutes before there was an agent free to greet us. At check-out we took a bet with each other that the invoice would be wrong and of course it was. This was quickly corrected but no one asked how our stay had been and no guest comment card was offered so we weren’t left with any confidence that management is particularly focused on the guest experience here - and frankly it shows.

At the end of the day none of the service issues we experienced was life-changing, and staff were mostly friendly and helpful. Errors, once pointed out, were put right. We just expected a much smoother guest expereince for the rate we paid here, and more tranquiulity, and felt very sad that this beautiful-looking property was poorly let down by such disappointing service. With so much competition in Abu Dhabi, and more on its way on the very same beach, things surely need to change here - and fast.

  • Stayed November 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
11 Thank tint7003
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kandahar, Afghanistan
Level Contributor
8 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
3 of 5 bubbles Reviewed December 2, 2012

As of this writing, both the hotel and it's staff needs some improvements before this is a excellent destination. The location is remote, but the growth of the area should make it a destination that doesn't rely on proximity to other attractions in Abu Dhabi. The hotel wasn't built well, i came back to my room to a leaking ceiling from pipes between the floors. The services need to be ironed out, the wake-up call rings every 10 minutes after the set time whether or not you wanted it to. The service of the staff really needs to speed up and be more in line with a 5 star resort. The layout of the hotel is nice and not too over done which can happen easy in the UAE.

  • Stayed November 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank McRichard
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotels you might also like...
Travelers also viewed these Abu Dhabi hotels
8.8 mi away
The St. Regis Abu Dhabi
The St. Regis Abu Dhabi
#5 of 129 in Abu Dhabi
4.5 of 5 bubbles 1,218 reviews
9.3 mi away
Jumeirah at Etihad Towers
Jumeirah at Etihad Towers
#1 of 129 in Abu Dhabi
5.0 of 5 bubbles 3,024 reviews
0.8 mi away
The St. Regis Saadiyat Island Resort
Show Prices
Show Prices
Show Prices
9.4 mi away
Emirates Palace
Emirates Palace
#9 of 129 in Abu Dhabi
4.5 of 5 bubbles 3,105 reviews
10.2 mi away
Shangri-La Hotel, Qaryat Al Beri, Abu Dhabi
4.3 mi away
Rosewood Abu Dhabi
Rosewood Abu Dhabi
#3 of 129 in Abu Dhabi
4.5 of 5 bubbles 910 reviews
Show Prices
Show Prices
Show Prices

Been to Park Hyatt Abu Dhabi Hotel & Villas? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Park Hyatt Abu Dhabi Hotel & Villas

Property: Park Hyatt Abu Dhabi Hotel & Villas
Address: Sheikh Khalifa Highway (E 12 Road), Jazirat As Saadiyat, Abu Dhabi 52007, United Arab Emirates
Phone Number:
Location: United Arab Emirates > Emirate of Abu Dhabi > Abu Dhabi
Amenities:
Business Center with Internet Access Spa
Hotel Style:
#3 Family Hotel in Abu Dhabi
#7 Spa Hotel in Abu Dhabi
#7 Romantic Hotel in Abu Dhabi
#10 Luxury Hotel in Abu Dhabi
#16 Business Hotel in Abu Dhabi
Price Range (Based on Average Rates): $$
Hotel Class:5 star — Park Hyatt Abu Dhabi Hotel & Villas 5*
Number of rooms: 306
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Expedia, Hotwire, Hyatt Hotels Corporation, Travelocity, Despegar.com, Hotels.com, Cheap Tickets and TripOnline SA so you can book your Park Hyatt Abu Dhabi Hotel & Villas reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Park Hyatt Abu Dhabi Hotel And Villas

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing