My husbend and me stayied at the Park Hyatt for 5 days over New Year!
We had a really great experience which we thaught we should share. The hotel and all its facilities is amazing, not only because the hotel just openend its doors recently but also because the design is just breath taking and very elegant!
Eventhough, in some ways and VERY RARE occasions, you face that the staff needs some more practice, I think that all of them from housekeeping to reception to the restaurants did a fantastic job.
Upon check in, we were greeted friendly and due to the fact that we arrived quite late and were very tired, we could not relax, but the friendly staff Jana, Asan and Pablo from the front office team, offered us a glass of water and handled our check in promt and professionally. Once arrived in the room it was a bit chilli, but as soon as the aircondition was off, we just slept away immediately. Next morning we had our first breakfast in the Cafe. It was very busy as it seemed the hotel was nearly fully booked. All staff memebers were running and trying their best to serve every single one of the guests. The restaurants are quite small for so many guests in house, but the following days they opened up their other restaurant, the Grill, to have more space for breakfast guests and that really helped. We have decided to order breakfast through room service every morning, which was not only the most relaxing but also the most suitable solution, food on time, coffee hot , great start into the day.
The rooms are very spacious and nicely designed. The bath tab is amazing, really big and also the amenities such as bath salt ect are just a great additional touch...
The pool area is nice. We chose to relax on the pool rather then on the beach, simply due to the fact that it was quite windy. The hotel offers a nice pool menu, and great options where to enjoy lunch, either in the Cafe - their Arabic cousine type of restaurant or the Beach House - Mediterranian tapas style, located directly on the beach.
While my husbend went to the Gerry Player golf course just a couple of yards away from the hotel, I indulged into a very relaxing Diamond Massage in the hotel's spa.
The staff there seems to have a lot of experience, from taking appointments to the actual treatments - the only thing is the temperature in the treatment rooms, which for my personal taste is a bit too cold.
When you want to have a nice dinner by the beach, with a breath taking view over miles and miles of white pure beach, and enjoying the sunset meanwhile, then you must go to the Beach House. I believe this will become a hot spot of Abu Dhabi, and many locals and experts will go there in future. Their Mojito is great and all staff is very friendly.
The other night we went to the Grill - the hotel's so called signature restaurant. We shared a very tasty seafood platter and also the tenderloin was good.
Dinner was followed by after - drinks in the Park Bar, which you can enter though the stairs of the restaurant, located in the lobby level.
In the lobby, they also have a type of French pastry shop / lounge which is connected to the Business Center. Great when you forgot your laptop and need to check mails etc.
New Years Eve was great. Eventhough a lot of people were in the hotel, the team seasmed to be well organized. We requested a seat in the Park Bar and Grill, when taking part in the Gala, which was ready and waiting for us, eventho we decided to come half an hour later. The offered a great buffet and a huge selection of alcoholic beverages (it was a package for this night) as well as access to the Beach House later on, where they had a DJ entertaining, offered a glass of Champagne and had the most amazing firework I have ever seen before.
Many staff members where outstanding during our stay, Quyn from the Beach House, Astian from the Grill and the Hungarian Bar Keeper in the Park Bar, but also Guillaume the Manager.
Unfortunately we had to leave two days later. Our flight was quite ealry and we had troubles organizing a transport by ourselves. But the front office team, most of them German but well spoken in English, helped us organizing the early transport to the airport.
No doubt that there is a lot of space for imporvement, and training, but it was great to spen our holidays there and we will definitaly come back next year for this fireworks!!!
If they continue to treat guests as they do now - 5*s well deserved!!!
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- Also Known As:
- Park Hyatt Abu Dhabi Hotel And Villas