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“Well what can I say…………………….” 5 of 5 bubbles
Review of The St. Regis Saadiyat Island Resort

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The St. Regis Saadiyat Island Resort
Ranked #25 of 131 Hotels in Abu Dhabi
Certificate of Excellence
Berkshire, United Kingdom
Level Contributor
172 reviews
59 hotel reviews
common_n_hotel_reviews_1bd8 99 helpful votes
“Well what can I say…………………….”
5 of 5 bubbles Reviewed June 17, 2014

This is the best hotel that we have stayed in Abu Dhabi, mainly because it has a proper beach, we didn't have a sea view room, but when out on the Balcony we could see the beach, the room was lovely and spacious and the bathroom was just as you would expect from a 5 star hotel. Just across the road there is The Collection, shops and restaurants, where there is Spinney's supermarket, so stock up on soft drinks from there.

The staff are all very friendly, one or two are a bit "slow" but think about the heat they are working in!

The food at the Olea restaurant was lovely, we were on half board, so had breakfast and dinner there every day, if you can't find something there you like you must be very hard to please, my only negative would be that some dishes didn't get replenished, so if you see something you especially want, get it when you see it.

The pool and beach areas are lovely with lots of sun beds and parasols, no trouble in getting a sun bed, so why do people still reserve them, and then not use them for hours, especially by the adult pool, which was lovely and peaceful, but one couple did have their baby with them that kept crying, someone did complain to the pool guy but nothing was done about it, the idea of an adult pool is to get away from children and crying babies!

I would recommend the St Regis, but it is very secluded, so not much happening in the evenings, even when its ladies night at Turquoiz it was very quiet, so if you want night life this might not be the place for you, although Taxis are very cheap to get into town.

  • Stayed June 2014, traveled as a couple
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank Trueam
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Stregis_Management, General Manager at The St. Regis Saadiyat Island Resort, responded to this review, June 21, 2014
Dear Trueam,

Thank you for taking the time to post your review and for rating us as ‘the best hotel’. We are delighted to read that you had a memorable experience, including in Olea, Pool and Beach and Adult Pool, and we look forward to welcoming you again very soon.

Warm regards,

J. Stewart Selbie
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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2,270 reviews from our community

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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (539)
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English first
Dubai, United Arab Emirates
1 review
5 of 5 bubbles Reviewed June 17, 2014

When I reached in all counters for check-in were full, immediately they had me seated with a drink in hand until my turn was in. I saw a complain been given by an angry visitor to the manager just in front of me and she handled it very professionally and politely. Room was amazing, clean and comfy. The Butler service is great and I had a complementary drink from them. Check-out was very fast and convenient. I enjoyed the stay, it was great and Hotel employees are professional and have a smile on their faces all day.

Room Tip: you have to pick up a room with sea view.. this is a must.. at the night the balcony with the sea so...
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  • Stayed June 2014, traveled solo
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Kinan M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Stregis_Management, General Manager at The St. Regis Saadiyat Island Resort, responded to this review, June 21, 2014
Dear Kinan,

Thank you for your kind words of appreciation, it was certainly a pleasure to read your wonderful feedback. I will be sure to pass on the same to our teams.

We eagerly look forward to your return very soon.

Warm regards,

J. Stewart Selbie
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Sevenoaks, United Kingdom
Level Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 bubbles Reviewed June 16, 2014

I travel to Abu Dhabi around three times a year and each time try and stay in a different hotel. This was my first trip to the St Regis Saadiyat Island and I think it is on par with my favourite - The Shangri La.

The location is actually quite nice, in a remote secluded area but an equal distance from the corniche and yas island.

The rooms are a nice size, with spacious balconies and all the best amenities. On this occasion i travelled with my fiancee and his family. It was their first trip to the UAE and they fell in love with it!

The boys played the golf course which they thoroughly enjoyed and we enjoyed the various pools and beach area. The service in all aspects of this hotel is nothing short of excellent. Every single hotel employee sparkled with enthusiasm and politeness! No request was too much and we were truly spoilt!

We stayed "half board" but our meals were limited to the main buffet restaurant - this is the only tiny negative comment i have to make … Compared to other hotels there was limited variety in the breakfast/lunch/dinner buffets. This may be because i stayed at the Fairmont two months prior and their buffets are beyond extravagant.

However i would not hesitate to recommend this wonderful hotel, it has everything and can cater for everyones taste. Credit to the management - our stay was magical!

  • Stayed June 2014, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank sal5102
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Stregis_Management, General Manager at The St. Regis Saadiyat Island Resort, responded to this review, June 21, 2014
Dear sal5102,

Thank you for choosing the best address as your home away home and for kind words of appreciation about our team and the facilities. Such recognition is indeed rewarding as it is our endeavor to deliver an experience beyond expectation and we eagerly look forward to the opportunity to deliver another uncompromising and memorable experience in the near future.

Warm regards,

J. Stewart Selbie
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 bubbles Reviewed June 16, 2014 via mobile

Pros:

- Beach ( clean and beautiful)
- Restaurant & Food ( Especially Pasteries)
- Seaview ( great view from the shower and bath tub)
- Service ( very welcoming and nice)
- Adult Pool
- Gym with indoor pool, spa and full equipment (outstanding! if you like an active vacation during summer)

Cons

- Please insist on room without connecting door, you can hear everything and smell ( the smoker) from the neighbour room. that was extremely disappointing because we paid for the upgrade with the seaview and didnt have the chance to sleep a full night through. We reported this to the front desk and it was promised to offer a solution by an employee called aquarius, unfortunately we never heard back.

- Great place for kids, for couples with no kids we d evaluate a different place

The Jumeirah Etihad Towers are the best choice in Abu Dhabi so far.


Stayed June 2014, traveled as a couple
Helpful?
1 Thank Alissia I
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Stregis_Management, General Manager at The St. Regis Saadiyat Island Resort, responded to this review, June 20, 2014
Dear Alissia,

Thank you for your review and it is a pleasure to read that you enjoyed our Mediterranean-inspired resort and its facilities to the fullest. Your feedback on areas of improvement will be definitely shared to enhance our level of service we aim to deliver to our guests.

Warm regards,

J. Stewart Selbie
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Dubai, United Arab Emirates
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 bubbles Reviewed June 15, 2014

Planned this outing as a get-away trip from our usual stressful daily routine but most importantly wanted our lil one to enjoy himself. Reached the hotel & the check-in hardly took much time. The room was clean & had a cozy look to it. After settling in, we walked down to the kids play area & thereafter to the beach. Absolutely overwhelming experience. All-in-all a truly stress-free stay, with polite hotel staff all around it was easy to move around the resort reviewing all the amenities it had to offer. The quality of food offered was fantastic although a bit pricy, not to forget to mention about the importance given to children (in-dining menu had variety of options for kids). Sumptuous breakfast buffet. Would not think twice to visit St Regis Saadiyat Island in Abu Dhabi again in the near future. Thanks for a memorable weekend experience.

Room Tip: Choose a room facing the beach, its a view for all its worth!!
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  • Stayed June 2014, traveled with family
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank RyanValdeiro
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Stregis_Management, General Manager at The St. Regis Saadiyat Island Resort, responded to this review, June 20, 2014
Dear RyanValdeiro,

Thank you for sharing your experience with us and your kind words will be shared with our team. We are happy to read that you enjoyed our facilities to the fullest and look forward to welcoming you again for another opportunity to deliver memorable experience.

Warm regards,

J. Stewart Selbie
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Dubai, United Arab Emirates
Level Contributor
17 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
3 of 5 bubbles Reviewed June 15, 2014

We went to the St Regis Saadiyat just for one night over a weekend, after we already had a very good experience with the St Regis at the corniche of Abu Dhabi.
The hotel on Saadiyat island is very nice located in a silent area away from any traffic or city stress directly at the beach. First impression is that the hotel is quite huge. Check-in was easy, however we booked a king room and got a room with 2 single beds. Going back to the check-in to request one kingsize bed as booked ended up in a disappointment for a 5star hotel. We’ve been told the hotel is fully booked and we couldn’t get a bigger bed unless we pay more (!?). That’s not exactly the kind of service a hotel of this category should offer.
The room (with the 2 beds) was good, a nice big bathroom with a kind of walk-through shower, we liked this very much. Trying to connect to a media center with my laptop was the second disappointment. There was no media center, every other hotel in Abu Dhabi has this as standard, so a simple HDMI connection wasn’t therefore really possible.
The outdoor/pool area was very crowded, the pool was full with kids, not really a nice relaxing environment - the 3rd disappointment. The beach itself is very nice, but we couldn’t get rid of the slight feeling of mass tourism.
Although the hotel is advertising it’s butler service, I couldn’t see an outstanding service here. Room service was ok but slow, nothing really outstanding. Last but not least, the final disappointment. We forget an item in the room when we left. The request 1 day later ended simply in the answer that they can’t help us and they didn’t find anything.
Overall a good hotel, but I think there are better hotels in Abu Dhabi, especially if you look for a relaxing holiday with a 5 star service.

  • Stayed June 2014, traveled as a couple
    • 3 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
Thank Homer J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Stregis_Management, General Manager at The St. Regis Saadiyat Island Resort, responded to this review, June 20, 2014
Dear Homer,

Thank you for taking the time to share your experience with us. We would like to sincerely apologize for the dissatisfaction you have expressed about our team and about your bedding preference. The resort is popular, especially on the weekends, and this can create a more active environment. We would however be happy to advise you on more quieter times or recommend our Adult Pool to fully enjoy a relaxing setting. Your comments, including HDMI connection, will be shared with the team for enhancing our level of service we aim to deliver to our guest.

It will be my privilege to assist you, if you wish to discuss further and remain at your disposal.

Warm regards,

J. Stewart Selbie
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed June 14, 2014

This was my second time to stay at the St Regis, Saadiyat Island Resort as the first time I stayed there, I can honestly say that it was the best hotel experience that I have ever encountered and I did not hesitate to come back when I wanted to get away for a few days and I am please to say that the resort has maintained its very high standard from the time that you literally step out of your car to the efficient and friendly reception service, the butler service, ample and comfortable rooms (great bathroom), all four dining outlets of exceptional quality, great facilities including the 'adult only pool' (although I do not know who authorized one couple to bring their baby along but no big deal). This will be a place that I will definitely come back to time and again.

Room Tip: All rooms are very comfortable and quiet. However, with all the excellent facilities in the resort...
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  • Stayed June 2014, traveled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Trevor A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Stregis_Management, General Manager at The St. Regis Saadiyat Island Resort, responded to this review, June 20, 2014
Dear Trevor,

Thank you for sharing your ‘best hotel experience’ on Trip Advisor and it is a moment of pride to read that our team took every opportunity to make you feel relaxed and comfortable.

We eagerly look forward to your return very soon in the near future.

Warm regards,

J. Stewart Selbie
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about The St. Regis Saadiyat Island Resort

Property: The St. Regis Saadiyat Island Resort
Address: Abu Dhabi, United Arab Emirates
Location: United Arab Emirates > Emirate of Abu Dhabi > Abu Dhabi
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #25 of 131 Hotels in Abu Dhabi
Price Range (Based on Average Rates): $$$
Hotel Class:5 star — The St. Regis Saadiyat Island Resort 5*
Number of rooms: 377
Official Description (provided by the hotel):
The St. Regis Saadiyat Island is your new address in Abu Dhabi overlooking either Saadiyat's pristine beach or the impressive Saadiyat Beach Golf Club, designed by the golfing legend, Gary Player. The resort provides unparalleled accommodations and service along with food and beverage outlets that provide sumptuous meals and refreshing drinks. ... more   less 
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