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“Comfortable stay”

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Ramada Abu Dhabi Downtown
Ranked #54 of 129 Hotels in Abu Dhabi
Certificate of Excellence
Level Contributor
9 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
“Comfortable stay”
Reviewed October 4, 2013

The hotel is comfortable and rooms well equipped but the small Korean restaurant and bar food are not really worth the price and are not particularly pleasant dining experiences. With little local choice you are stuck if, like me you are a female alone and you don't want to wander out to look for other alternatives

Room Tip: Ask for a deluxe room upgrade
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  • Stayed September 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Ali B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Cristal H, General Manager at Ramada Abu Dhabi Downtown, responded to this review, October 5, 2013
Dear Ali B.,

Thank you for your recent posting.
We are sorry our Korean cuisine wasn't to your liking. We are currently in the process of enhancing the menu and infusing it with Chinese cuisine.
Our Vertical restaurant has a fabulous steak menu which we also hope you will try on your next visit.

Best regards,
Kamal Fakhoury
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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676 reviews from our community

Traveler rating
    434
    202
    28
    5
    7
See reviews for
79
155
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237
Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (96)
Date | Rating
  • Arabic first
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
Dubai, United Arab Emirates
Level Contributor
4 reviews
4 hotel reviews
Reviewed October 2, 2013

The staff at the Cristal Salam in Abu Dhabi are better than any 5 or 7 star hotel I have experienced. I have never had such an efficient check-in and check-out. Most importantly, it is the consistent courtesy of the front desk staff to the concierge and bell hop station. I have many choices of hotels in Abu Dhabi but I continue to be a loyal customer to Cristal Salam for one simple reason: They truly treat me as a valued guest. M. Andrew

  • Stayed October 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank mfandrew714
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Cristal H, General Manager at Ramada Abu Dhabi Downtown, responded to this review, October 5, 2013
Dear M. Andrew,

It's not easy to consistently meet/exceed our regular guest expectations but we are so happy that you continue to allow us that opportunity.
Thank you for that public vote of confidence and we look forward to once again being at your service.

Best regards,
Kamal Fakhoury
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Level Contributor
6 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed October 2, 2013

Recently Stayed here for two night . Was surprised at the quality of room. The rooms are pretty spacious , quite , clean and well equipped . The rooms are provided with both high speed wired and wireless internet . The staff are very courteous . The location is also quite good , with the Abu Dhabi mall , 5 min walk from the hotel .

  • Stayed October 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank nikhil_bh
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Cristal H, General Manager at Ramada Abu Dhabi Downtown, responded to this review, October 17, 2013
Dear Nikhil_bh,

Thank you for your recent posting.
We are delighted you enjoyed your stay and hope next time you can also enjoy our many other facilities including the Cristal Spa and specialty restaurants.
Best regards,
Kamal Fakhoury
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Lake Macquarie, Australia
Level Contributor
92 reviews
84 hotel reviews
common_n_hotel_reviews_1bd8 167 helpful votes
Reviewed October 1, 2013

The Cristal Salam deserves it's high TripAdvisor rating and although a 4* hotel holds it's own with the 5* luxury brands. Certainly I found the service excellent and the friendly staff go beyond expectations. I stayed in a spacious deluxe room on the 7th floor. It was nicely appointed with quality comfortable bedding. Tea and coffee making facilities were provided in the room. Reasonable pricing and good location make this an ideal choice for a stay in Abu Dhabi. Close to the Abu Dhabi Mall and the Big Red Bus stop which is a good way to orientate yourself to the city.

  • Stayed October 2013, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank davestan12016
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Cristal H, General Manager at Ramada Abu Dhabi Downtown, responded to this review, October 5, 2013
Dear Dave Stan,

Thank you for your recent posting.
We are happy to get the ones with "room for improvement" but really enjoy the one's where we have exceeded expectations.
Hope this experience turns you into one of our regulars guests.

Best regards,
Kamal Fakhoury
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Dubai, United Arab Emirates
Level Contributor
9 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed October 1, 2013

My wife and I stayed overnight in order to fully enjoy a concert at the Du Forum.

I booked this hotel as it was on an easily accessible road in and out of the city and it was VERY reasonably priced.

The staff were very friendly and efficient, which resulted in a swift and pleasant check in. The room was well equipped and comfortable. Although we did not use the bar/swimming pool/spa or restaurant the room service food was competitively priced and very tasty.

A hassle free check out completed a relaxing short stay in a good value for money hotel.

  • Stayed September 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Andy M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Cristal H, General Manager at Ramada Abu Dhabi Downtown, responded to this review, October 5, 2013
Dear Andy M,

Thank you for your comments and hope you enjoyed the concert.
Next time you must try some of our other great services like the Cristal Spa and Vertical restaurant.

Best regards,
Kamal Fakhoury
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Alexandria, Egypt
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed September 30, 2013

It is a very comfortable hotel having a great professional staff. Carrying about you is their mission that outstandingly they provide their services.
It was an amazing trip in Abu dhabi as the hotel is near by the Abu dhabi mall which facilitates the time consuming to do different things in you day.

  • Stayed September 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Eslam H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Khartoum, Sudan
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed September 29, 2013

It is a nice hotel, this was my second time to stay there, I really liked the facilities and hotel location, and recommend it for travelers.
You can just walk 5 mins to Abu Dhabi maal, and a super market is just on the next building to get whatever you want.

Room Tip: Nice rooms, friendly staff, and very good location
See more room tips
  • Stayed September 2013, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Muhanad I
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Ramada Abu Dhabi Downtown

Property: Ramada Abu Dhabi Downtown
Address: 8th Street | Tourist Club Area, Opposite Abu Dhabi Municipality, Abu Dhabi 107523, United Arab Emirates (Formerly Cristal Salam Hotel)
Location: United Arab Emirates > Emirate of Abu Dhabi > Abu Dhabi
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #54 of 129 Hotels in Abu Dhabi
Price Range (Based on Average Rates): $
Hotel Class:4 star — Ramada Abu Dhabi Downtown 4*
Number of rooms: 111
Official Description (provided by the hotel):
Ramada Downtown Abu Dhabi an exciting new hotel in the heart of the downtown banking district. Our 112 rooms & suites have been designed with contemporary luxury in mind. Enjoy Korean cuisine or beverages at Sura, let your hair down at our Karoake rooms & savour specially selected cuts of Meat from our Steak menu at Vertical, the city's only Wine Bar & Restuarant while you take in the panoramic views of Abu Dhabi's skyline at night. ... more   less 
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