The experience was not as extra ordinary as i hoped it would be. The room was just ordinary compared to the hype. We paid a lot of money to get higher floor, 56th, compared to the standard rooms, but our room was kinda disappointing. Service and standard was no different than any other ordinary 5 star property.
Huge disappointment was: I planned this stay to celebrate my anniversary, and I requested the hotel on phone and email for any special arrangement the hotel could extend. However when we checked in, the only arrangement was a small cake and a bottle of bubbly. And what I was promised on phone was that the room would be setup beautifully to accommodate the special occasion. Should i have known that the arrangement would only be a cake? I would have rather paid extra and have the room prepared appropriate to the occasion.
The other huge disappointment was breakfast at Club Executive lounge. It was the most simple and narrow ranged breakfast i have ever attended.
The pools were enjoyable, the beach wasn’t really a beach, which is understandable.
Overall, the location and the towers were fantastic. Really liked them. Whereas the hotel and room were rather disappointing.
- Official Description (provided by the hotel):
- Jumeirah at Etihad Towers - experience contemporary luxury with genuine hospitality and personalized service in a setting of spectacular design and dramatic architecture in Abu Dhabi's premier location; the Corniche. Enjoy a range of exceptional leisure options, unwind in one of the design-led rooms, suites, and serviced residences, be impressed by unique venues for social events including outstanding conference and meeting facilities, and discover unparalleled culinary experiences. ... more less
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- Also Known As:
- Jumeirah At Etihad Towers Hotel Abu Dhabi