My husband booked this hotel as a surprise, both to celebrate our anniversary and to spend Christmas here.
We arrived quite late in the evening, check-in was very smooth and we were escorted to our room and all amenities explained to us. The room was huge and stunning on the 43rd floor. There were lots of welcoming and happy anniversary gifts in the room which bought tears to my eyes, so so kind!
Housekeeping was exceptional, always spotlessly clean, nothing could be faulted here.
Xmas Eve a group fo kids were playing in the corridors and running along ringing the room bells and kicking doors. I mentioned this to the front desk as we went for dinner. Later that evening when we were in bed, the same thing happened. I rang down and was told they would get it stopped. The Duty Manager rang to apologise and it was stopped immediately. We were then sent a bottle of wine and a card to apologise, which was totally unexpected, so I thanked the manager for his kindness.
On Xmas day I injured my toe (ripped the nail off whilst moving a sun lounger), the staff looked after me and every day after they asked me how my foot was and whether it needed re-dressed.
We ate in the Rosewater Restaurant on Xmas Day, unbelieveable food! Service was a bit slow, but it was very busy.
Ate in various restaurants and went for a drink to the poolside bar every evening (only bar that allows kids), and again, the staff were brilliant and the food great.
I cannot find any fault in this hotel, I have stayed all over the world in 5 star properties and this hotel would be hard to beat. The staff are exceptional and cannot do enough to help. The hotel is immaculate and simply stunning in design. The location is brilliant, you can walk to The Emirates Palace and Marina Mall.
- Official Description (provided by the hotel):
- Jumeirah at Etihad Towers - experience contemporary luxury with genuine hospitality and personalized service in a setting of spectacular design and dramatic architecture in Abu Dhabi's premier location; the Corniche. Enjoy a range of exceptional leisure options, unwind in one of the design-led rooms, suites, and serviced residences, be impressed by unique venues for social events including outstanding conference and meeting facilities, and discover unparalleled culinary experiences. ... more less
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- Also Known As:
- Jumeirah At Etihad Towers Hotel Abu Dhabi