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“Certainly five stars, but they need a little practice”

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Sofitel Abu Dhabi Corniche
Ranked #9 of 127 Hotels in Abu Dhabi
Certificate of Excellence
Rome, Italy
Level Contributor
33 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
“Certainly five stars, but they need a little practice”
Reviewed April 20, 2012

I had the dubious honor of being the first platinum Le Club member to check in to this Sofitel in the first week it was open. Fortunately for me, this resulted in an upgrade from the luxury room I had reserved to the Suite.

On the good side, just imagine everything you would expect in a 5-star AD hotel, and you have it here, so I won't waste any typing on this.

On the "room for improvement" side, here are a few things you should be aware of:

1. They did not yet have a license for alcohol when I stayed there, so you could not order any drinks in the hotel, including with meals. There is no indication of this on the web site or when you make the reservation.

2. There were 200 employees and 40 guests in the week I stayed. This means that every time you walk in the front door, 10 people swarm on you like bees on honey. If you like this, OK. But I do not.

3. There was only one restaurant open, and it was buffet style. Great as far as buffets go, but buffet nonetheless.

4. The hotel is all the way on the east end of the corniche where nothing is happening. It is a 45-minute walk down to the other end of the corniche where there are people, restaurants, bike rentals, etc. The walk is nice (parks all the way) if you like to walk (I do). But you will need a taxi to get anywhere, especially once its starts getting hot.

5. The "free" wi-fi did not work from my suite. They even sent an IT guy up who was at least honest enough to tell me they were still working out some bugs (rather then telling me my laptop was the problem).


SO...if you are thinking about staying here, I recommend you call and ask if they can serve alcohol now, if the other restaurants are now open, and if the wi-fi problems are resolved. If the answer is "yes" to all three, then I highly recommend staying here.

Room Tip: Ask for the northwest corner so you can see all the way down the corniche.
See more room tips
  • Stayed April 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank RoadGuerriero
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
PR_SofitelAbuDhabi, General Manager at Sofitel Abu Dhabi Corniche, responded to this review, April 23, 2012
Dear Guest,
Thank you very much for taking the time to post a comment about your experience in Sofitel Abu Dhabi Corniche. We appreciate every comment and value it for further improvement. We are delighted you appreciated the quality of the room and the buffet. Please be informed that we have been delivered our alcohol license, and were able to open most of our outlets recently, with full service. We dearly hope to welcome you again in near future.
Sincerely,

Jean-Philippe Bittencourt, General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Hong Kong
Level Contributor
30 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
Reviewed April 19, 2012

This is a brand new hotel (recently opened), not that many guests yet but superb service (if a little too attentive because of not many travelers). A few comments:

Check-in and check-out: Smooth check-in and check-out. Overall helpful front desk service and concierge when I needed to find a nearby bank, pharmacy, etc.

Food: Breakfast at the lobby restaurant had a great selection. Came with free flow of fresh juices and coffee/tea (given in individual pots) and had Western, Arabic and Indian sections. They also had an on-site eggs station to whip up any omelette / Eggs Benedict / Eggs Norwegian you need. I tried some of the Arabic choices and they were great. Pastries were another plus point - delicious, warm, fluffy, buttery croissants and rolls.

Room: Nice, spacious room with work desk (comes with Free Wifi, no problems connecting), big comfortable bed, Arabian style lighting and lamps, a huge bathroom with toilet, bidet, huge wash basin area, shower area stocked with L'Occitane products (I loved their shower gel and shampoo!), separate shower and bath. Impeccable cleanliness. Nice touch as comes with bottles of mineral water. Only complaint if you want to be EXTREMELY picky is the closet is not very user friendly (most of the hanging area is occupied by a fluorescent lamp and wasnt comfortable with hanging my clothes on a hot fluorescent lamp). Otherwise has everything else you can imaginably need - coffee/tea maker with amazing selection of teas, well-located safe (unlike some hotels where the safe is at floor level and you have to stoop or kneel down to access it), huge full length mirror on the side of the bathroom.

Service: Service was great, polite, only gripe is a bit slow (but that tends to be a common problem in the Gulf area, guess have to get used to a slower and more patient pace of life =p)

Location: Not any particular comments about the location, it's easy to find, view is of the beach and Gulf, opposite the Sheraton Corniche (if ladies want to use their well-reputed salon/spa). My room was quiet. I had a driver so can't comment about ease of finding taxis.

Other tips: They have some new opening promotional offers now (including lobby restaurant is 30% off for lunch and dinner) so may be good for those wanting 5 star hotels but some savings! That said, not sure when the opening offers are till, so you may want to call in advance to check.

  • Stayed April 2012, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Globetrotting_HKer
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
PR_SofitelAbuDhabi, General Manager at Sofitel Abu Dhabi Corniche, responded to this review, April 23, 2012
Dear Guest,
We are delighted to hear that you had a wonderful stay with us at Sofitel Abu Dhabi Corniche. It was satisfying to hear that the Kitchen team exceeded your expectations. They do their best to make sure that every guest feels special. We thank you for staying with us.
Awaiting to welcome you again at our premises.
Sincerely,

Jean-Philippe Bittencourt, General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Sofitel Abu Dhabi Corniche

Property: Sofitel Abu Dhabi Corniche
Address: Corniche Corniche Rd, Abu Dhabi, United Arab Emirates
Phone Number:
Location: United Arab Emirates > Emirate of Abu Dhabi > Abu Dhabi
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #9 of 127 Hotels in Abu Dhabi
Price Range (Based on Average Rates): $
Hotel Class:5 star — Sofitel Abu Dhabi Corniche 5*
Number of rooms: 282
Official Description (provided by the hotel):
Opened in the first quarter 2012, the Sofitel Abu Dhabi Corniche (part of Capital Plaza building) is ideally situated in the heart of the city, close to the seafront and the business and financial center. It enjoys a privileged location on Corniche Road, one of the most prestigious district. The maritime centre Port Zayed, the Souk, famous for its rugs and Dhow Harbour, home to the traditional transport and fishing boats which still take to the waters of the Arabian Gulf, are all a short distance from the hotel. The hotel offers all the services of a world-class French establishment, blending its origins with the best of the Oriental influences: butler service and executive lounge access (Club Millesime) for club rooms and suites, and the famous MyBed concept and Bose wave in all rooms. Each of the rooms offer breathtaking views over city and Arabian Gulf. Additionally, the hotel offers 3 signature restaurants and 3 bars, a pool, a spa and wellness space and 9 meeting rooms. A ballroom can also welcome up to 1000 visitors and therefore host any kind of events. ... more   less 
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