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“Outstanding Service” 5 of 5 bubbles
Review of Grand Millennium Al Wahda

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Grand Millennium Al Wahda
Ranked #51 of 130 Hotels in Abu Dhabi
Certificate of Excellence
Rio de Janeiro, RJ
Level Contributor
71 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
“Outstanding Service”
5 of 5 bubbles Reviewed April 23, 2014

This hotel is simply amazing. Its location is perfect as it is absolutely "attached" to the Al Wahda Mall, one of the best shopping malls in Abu Dhabi. Everywhere in the city can be easily reached by taxi, limousine or public transport. The rooms are very comfortable and modern and if you are able to afford a room on the top floor you're gonna have some outstanding views from the city. They have free private shuttle to the airport if you are staying in a superior room.

  • Stayed October 2013, traveled solo
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Rafael C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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1,500 reviews from our community

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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (279)
Date | Rating
  • Arabic first
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • Finnish first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Korean first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Any
English first
Dubai
Level Contributor
52 reviews
49 hotel reviews
common_n_hotel_reviews_1bd8 53 helpful votes
5 of 5 bubbles Reviewed April 19, 2014 via mobile

I stayed here few times. This hotel offers great value for price. Nice rooms, breakfast with endless options, tea and coffee in the rooms etc... They also have the best slippers that I now take with me to other hotels when I travel. Also free WiFi

I made 2 comments regarding the smoke areas in the breakfast room and also at the small lobby. I was so impressed with the courage of the management who has made both spaces smoke free. Big thank you for taking this courageous decision.

Stayed February 2014, traveled on business
Helpful?
Thank ZeeF44
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ruwais, United Arab Emirates
Level Contributor
8 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 bubbles Reviewed April 19, 2014

Nice Hotel & friendly staff. It is located near to Abu Dhabi Bus Stop at Al Wahda Mall Complex. This location makes it a perfect choice for shopping. The hotel rooms are clean & modern. One & two bedroom apartments are available for family booking.

  • Stayed April 2014, traveled on business
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank KhairyHassan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GMAW_2012, General Manager at Grand Millennium Al Wahda, responded to this review, April 22, 2014
Dear KhairyHassan,

Thank you for your review. The team and I were delighted to read that you enjoyed your stay with us.

Thank you again for the review, we look forward to welcoming you back again soon.

Sincerely yours,

Atef Elias
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Abu Dhabi
1 review
4 of 5 bubbles Reviewed April 9, 2014

Good location and good hotel overall
Good location and good hotel overall
Good location and good hotel overall
Good location and good hotel overall
Good location and good hotel overall
Good location and good hotel overall

  • Stayed April 2014, traveled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Review collected in partnership with this hotel

Helpful?
Thank Mohamed A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GMAW_2012, General Manager at Grand Millennium Al Wahda, responded to this review, April 22, 2014
Dear Mr. Mohamed A,

Greetings and thank you for your positive feedback.

I am pleased to read that your overall stay was good.

I look forward to your return.

Sincerely yours,


Atef Elias
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Aberdeen, United Kingdom
Level Contributor
3 reviews
3 of 5 bubbles Reviewed April 6, 2014

Good hotel in great location next to Al Wahda Mall with excellent facilities. Gym, Spa and Restaurants are excellent. Ideal for short term stay.

I stayed there long term and that's where the hotel let's itself down with poor TV and Internet quality, and more importantly hotel was unable to provide constant hot water to shower with or for washing up in the kitchen sink....problem is known by hotel as an issue specifically in the higher cost Premium rooms. Furniture (Sofas) are definitely not 5 Star.

  • Stayed January 2014, traveled on business
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
Thank Ian R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GMAW_2012, General Manager at Grand Millennium Al Wahda, responded to this review, April 22, 2014
Dear Mr. Ian R,

Thank you for taking the time in sharing your experience with us.

This type of thoughtful feedback is extremely helpful and important to us in delivering the highest levels of quality and service to our valuable customers.

We look forward to being of service to you again soon.

Yours sincerely,

Atef Elias
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Doha, Qatar
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 bubbles Reviewed March 31, 2014

Nice hotel in a very good location. Clean rooms with modern design. It was very easy to get taxi and it is near the bus station. Al Wahda mall is just beside it. I loved the rooftop pool and bar as it has a good view of the city.

  • Stayed February 2014, traveled with friends
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
Thank Antoniette M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GMAW_2012, General Manager at Grand Millennium Al Wahda, responded to this review, April 21, 2014
Dear Ms. Antoniette M.

Greetings and thank you for your positive feedback.

I am pleased to read that your overall stay was excellent and All the little gestures and details you mention about our facilities is most appreciated.

I look forward to your return.

Sincerely yours,

Atef Elias
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Abu Dhabi, United Arab Emirates
Level Contributor
141 reviews
64 hotel reviews
common_n_hotel_reviews_1bd8 74 helpful votes
4 of 5 bubbles Reviewed March 29, 2014

Checked in for one night.
Family of 3 Adults & 2 Children. Reasons for choosing this hotel; for the location and how spacious it is. Booked into a Two Bed Room Apartment.

Liked:

Very Spacious, love the rooms.
Modern and new rooms.
TV channels are great.
Room service dining was good. Food cooked well & great taste.
High Floor, excellent view of Abu Dhabi
Mall near by, 2 minutes walking, which is excellent if you have children.
Very friendly hotel, Not noisy at all.
Beds very comfortable.

Disliked:

- Arrived at 5 pm. After paying, and being charged, and going through all the paper work, the reception, told me that there are no rooms available, and they are on a tight schedule. After insisting that i have a booking, he said you will have to wait the room is not ready, at 6 PM!!
- I insisted that there are rooms, showed him online on their own website, and showed him on booking website that there are rooms just like the one i booked and paid for already. (He kept calling someone else to check which rooms are Two Bed Room Apartments)

- Finally he found a room, got to the room, smells really bad, and the AC was not working.
- Called every half hour for the AC to get fixed, nobody showed up until 11PM. when all the kids were asleep. I had to be extremely rude on the phone which i didn't feel good about, but i needed the AC to work.

Room Tip: Go for non smoking rooms. Smoking rooms smell terrible.
See more room tips
  • Stayed March 2014, traveled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 2 of 5 bubbles
      Cleanliness
    • 1 of 5 bubbles
      Service
Helpful?
Thank khaled_altamimi
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GMAW_2012, General Manager at Grand Millennium Al Wahda, responded to this review, April 13, 2014
Dear Mr. Khaled_altamimi,

Thank you for taking the time in sharing your experience with us.

We want you to know that we value your comments and will take whatever steps are necessary to ensure that incidences such as this do not happen again in the future.

We look forward to being of service to you again soon.

Yours sincerely,


Atef Elias
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Grand Millennium Al Wahda

Property: Grand Millennium Al Wahda
Address: Hazza Bin Zayed Street | Al Wahda Complex, Abu Dhabi 107080, United Arab Emirates
Phone Number:
Location: United Arab Emirates > Emirate of Abu Dhabi > Abu Dhabi
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Kitchenette Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#30 Spa Hotel in Abu Dhabi
#33 Romantic Hotel in Abu Dhabi
#37 Family Hotel in Abu Dhabi
#40 Business Hotel in Abu Dhabi
#46 Luxury Hotel in Abu Dhabi
Price Range (Based on Average Rates): $
Hotel Class:5 star — Grand Millennium Al Wahda 5*
Number of rooms: 844
Official Description (provided by the hotel):
This elegant five-star hotel with direct access to the Mall opened in October 2010 . Its spacious 585 hotel rooms and 265 residences have all been designed in a luxurious contemporary style, offering unrivalled comfort and high-tech connectivity, with features such as multi-line telephones with data ports, wireless internet connection, 37-inch LCD televisions, Bose sound systems, and heated towel racks.The hotel also boasts the largest health club in the city with a 2,700 sqm spa, rooftop swimming pool and a supersized gym equipped with top-of-the-line Technogym aerobic and weight training machines. Multiple dining venues beckon with authentic and wide-ranging international cuisine. ... more   less 
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Also Known As:
Grand Millennium Al Wahda Hotel Abu Dhabi

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