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“Nice hotel but expect UAE service imperfections”

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Grand Millennium Al Wahda
Ranked #52 of 129 Hotels in Abu Dhabi
Certificate of Excellence
Dubai, United Arab Emirates
Level Contributor
37 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
“Nice hotel but expect UAE service imperfections”
4 of 5 bubbles Reviewed August 31, 2013

Stayed at the hotel on all business trips due to its proximity to office. Room is spacious and quite clean. It offers variety of excellent restaurants. Hotel is next to a shopping mall. However, expect 2nd class service from staffs in terms of responsiveness and understanding needs. The TV system is not user friendly and channels offered are very limited. Excellent Wifi reception though.

Room Tip: Make sure air-con and in-room wifi are working upon entering the room. Make sure to report any fault...
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  • Stayed August 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel

Helpful?
Thank H_Hamid2013
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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1,572 reviews from our community

Traveler rating
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See reviews for
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (284)
Date | Rating
  • Arabic first
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • Finnish first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Korean first
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  • Any
English first
Dubai, United Arab Emirates
1 review
2 of 5 bubbles Reviewed August 31, 2013

The internet used to be on TV screen with a keyboard, it was good to check emails and surf the internet, but it is no longer avaliable, I don't know why.

I hate in this hotel two things, the touch pad and the TV reciever, they are trying to use the technology with poor quality devices, TV is always resetting itself because the decoder they are using and this causes disturpance during wachting, the touch pad is always out of battery and not working properly. Millenium hotel should have a better service and quality items cosidering the experience they have in hospitality.

  • Stayed August 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank RashidAAL
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
1 review
5 of 5 bubbles Reviewed August 27, 2013

The room was spacious enough, clean and pleasant overall. The food from room service was delicious and not very pricey compared to hotel-prices. Check-in / check-out was as smooth as it could be. There is a good variety of facilities and restaurants in the hotel. The hotel is also next to a shopping mall.

  • Stayed August 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank AATahnoon
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Abu Dhabi, United Arab Emirates
Level Contributor
24 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
4 of 5 bubbles Reviewed August 27, 2013

Hotel location is close to Al Wahda Mall ‏shopping center were you can find restaurants and shops

The Hotel rooms are excellent spaces and very suitable for families so it can be the right choice to stay in Abu Dhabi

  • Stayed August 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel

Helpful?
Thank Alemirati
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dallas, Texas
1 review
5 of 5 bubbles Reviewed August 26, 2013

I stayed at the Grand Millennium for a week on business. The staff was very helpful and friendly. Every request was taken care of in a very timely manner. The modern decor of the room was kept very clean. The bed was excellent and it was very quiet so sleep was not an issue. Very good shower and bath tub. I liked having a speaker in the bathroom so I could hear what was on the TV. It was in a very good location - HUGE mall next door and most tourist places were a short (and inexpensive) taxi ride away.

  • Stayed August 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel

Helpful?
Thank Amy C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Riyadh, Ar Riyad, Saudi Arabia
Level Contributor
4 reviews
4 hotel reviews
5 of 5 bubbles Reviewed August 26, 2013

I've been there for business and leisure reasons. good for business meeting ,,, or if you go on vacation and want something fancy, this is the right choice. Also, near a mall its easy for you. Need to something to clean, it will be ready for you later that day. Not only that everyone in the hotel, everywhere from concierge to the reception, all of them are amazing and I've been there more than 10 times, its always my choice and always if I'm in the city I will choose GMW

  • Stayed August 2013, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel

Helpful?
Thank Haitham A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mumbai (Bombay), India
Level Contributor
145 reviews
56 hotel reviews
common_n_hotel_reviews_1bd8 165 helpful votes
4 of 5 bubbles Reviewed August 23, 2013

Centrally located hotel next to a mall so everything at your doorstep. A couple of things to watch out for however...
first, at short notice I needed to have a shirt ironed ready for the next day's work. I decided I needed to do it myself rather than send it off. I started asking for an iron and ironing board at 11pm shortly after my arrival in my room; by 2am and several calls to housekeeping who assured me they were looking for a free iron and board still nothing. i was told that of course it would be with me by 7am. Come the next morning still nothing...on speaking to the duty manager it transpires that the hotel does not have this service but they would iron my shirt which they did in 10 minutes flat. Why the necessity for hours of run around? The staff it seems are very willing but not particularly capable.
Second this is definitely a business hotel - it lacks any of the softer elements but is all you need for a short business stay. My room was large and comfortable and verging on 5 star but the hotel facilities are definitely business like - breakfast room lacks ambience and is a long trek from the rooms; pool is just ok etc

  • Stayed August 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank lucy u
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Grand Millennium Al Wahda

Property: Grand Millennium Al Wahda
Address: Hazza Bin Zayed Street | Al Wahda Complex, Abu Dhabi 107080, United Arab Emirates
Phone Number:
Location: United Arab Emirates > Emirate of Abu Dhabi > Abu Dhabi
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Kitchenette Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#31 Spa Hotel in Abu Dhabi
#33 Romantic Hotel in Abu Dhabi
#37 Family Hotel in Abu Dhabi
#40 Business Hotel in Abu Dhabi
#47 Luxury Hotel in Abu Dhabi
Price Range (Based on Average Rates): $
Hotel Class:5 star — Grand Millennium Al Wahda 5*
Number of rooms: 844
Official Description (provided by the hotel):
This elegant five-star hotel with direct access to the Mall opened in October 2010 . Its spacious 585 hotel rooms and 265 residences have all been designed in a luxurious contemporary style, offering unrivalled comfort and high-tech connectivity, with features such as multi-line telephones with data ports, wireless internet connection, 37-inch LCD televisions, Bose sound systems, and heated towel racks.The hotel also boasts the largest health club in the city with a 2,700 sqm spa, rooftop swimming pool and a supersized gym equipped with top-of-the-line Technogym aerobic and weight training machines. Multiple dining venues beckon with authentic and wide-ranging international cuisine. ... more   less 
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Also Known As:
Grand Millennium Al Wahda Hotel Abu Dhabi

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