My wife and I stayed for a week 29 June - 6 July.
Upon arrival, registration was simple, what could be explained simply was, room allocated and directions given to CuiScene, the main restaurant.
Food throughout our stay was excellent even if a little bit samey. We could always find something to eat.
Our room was excellent and the two minor issues were attended to and resolved within minutes of reporting. We had a view of the Grand Mosque which was really stunning.
Swimming pool was excellent, except when taken over by weekend visitors!
The staff were very helpful especially Benji at the consierge desk. Also the German manager in CuiScene was really helpfull regarding Iftar. The pool/gym guys were very helpfull too.
Misinformation concerning using other restaurants. Depending on who we spoke to, we were told we could use our allowance, once, never, always! Although we only did this once, we thoroughly enjoyed Frankies. It was during this visit we found where the Hotel Bar was! Not once were we told where we could get a drink in the evening (Ramadan), alcoholic or non alcoholic, more of that later. Drinking during the day by the pool was a farce. Having travelled many times to the UAE and at Ramadan, i was amazed that the hotel would not allow it's guests to drink water by their loungers. If we wanted a drink we had to go to a curtained off area, like someone with a contagious disease! Only halfway through the week did they set up a seperate area for smokers so as non smokers didn't suffer whilst having a drink of water. I understand the rules but surely we are on private property, not offending anyone so drinking water in upto 45 degrees of heat should be ok?
The beach. Well the small bit that was available was not the cleanest I've ever experienced. Also the main part of the 'private' beach had an enormouse temporary marquee on it. This was so 'guests' could watch the football workd cup on various big screen or in private booths with playstations etc. for this we would of had the privilege of paying 100 Dirhams each! Yes we could of had a drink in there but there weren't matches every day.
Another large marquee was erected for Iftar for additional dining. However smoking was allowed at either the tables or seperate seating areas, this included hookahs. This is so very wrong.
The lady manager in CuiScene did ask us at breakfast if we wanted to book a table each evening but we agreed to eat after 9:00pm. One time we had sat down at 9:00pm and were told that the restaurant would be closing in 20 minutes! We politely pointed out that we were aware the reataurant would close at 11:30pm so we would be taking our time!
The Chocolate Gallery was closed and used as a Male prayer room.
Only point regarding our room was it was set up for a single traveller not a couple. Surely if a room is booked for two people it should be set up for two people, it's not difficult!
Many of the things stated on the Hotel website have been added since Ramadan and as we research our holidays thoroughly, we never saw any of these things listed.
The hotel really should consider a comprehensive guide for guests with dos and don'ts, especially Ramadan.
Disappointed as we had high expectations and feel thay have not been met. We discussed the issues with other guests and they were of the same opinion. If The Fairmont doesn't want 'tourist holiday makers' and only want the business traveller who charges everything to expenses or those who travel within the Emirates and are looking for a weekend away, they need to change their marketting. We know offers come up during the searing heat of the summer but we shouldn't be treated like we aren't wanted. Would we recommend the hotel, possibly, would we come back possibly, would we come during Ramadan definitely not. I would be interested to see how the Fairmont in Dubai operates during Ramadan. One plus though and we thank you for it, cancelling the Friday Brunch during Ramadan
- Official Description (provided by the hotel):
- Fairmont Bab Al Bahr boasts a prime location at the mainland gateway to the cosmopolitan city of Abu Dhabi. With its striking, contemporary design, this beachfront hotel offers the highest level of comfort and elegance throughout its 369 rooms and suites. Guests can enjoy world class on-site amenities, including private sandy beaches, an Olympic-length swimming pool, covered children’s pool, separate ladies’ and mixed-use gyms, business services and state-of-the-art conference facilities. Add to this an awarding winning portfolio of eight dining options; all delivered with genuine Arabic hospitality - the result is certain to exceed every guest’s highest expectations. ... more less
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- Also Known As:
- Fairmont Bab Al Bahr Hotel Abu Dhabi