We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.

“GOOD, BAD and DISAPPOINTED” 3 of 5 bubbles
Review of Fairmont Bab Al Bahr

Lowest prices for {0} - {1}
Enter dates for lowest prices
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Prices are for 1 room, 2 adults
Show Prices
We check up to 200+ sites for the lowest hotel prices
Fairmont Bab Al Bahr
Ranked #16 of 130 Hotels in Abu Dhabi
Certificate of Excellence
Huntingdon, Cambs
Level Contributor
30 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
“GOOD, BAD and DISAPPOINTED”
3 of 5 bubbles Reviewed July 12, 2014

My wife and I stayed for a week 29 June - 6 July.
Good:
Upon arrival, registration was simple, what could be explained simply was, room allocated and directions given to CuiScene, the main restaurant.
Food throughout our stay was excellent even if a little bit samey. We could always find something to eat.
Our room was excellent and the two minor issues were attended to and resolved within minutes of reporting. We had a view of the Grand Mosque which was really stunning.
Swimming pool was excellent, except when taken over by weekend visitors!
The staff were very helpful especially Benji at the consierge desk. Also the German manager in CuiScene was really helpfull regarding Iftar. The pool/gym guys were very helpfull too.
Bad:
Misinformation concerning using other restaurants. Depending on who we spoke to, we were told we could use our allowance, once, never, always! Although we only did this once, we thoroughly enjoyed Frankies. It was during this visit we found where the Hotel Bar was! Not once were we told where we could get a drink in the evening (Ramadan), alcoholic or non alcoholic, more of that later. Drinking during the day by the pool was a farce. Having travelled many times to the UAE and at Ramadan, i was amazed that the hotel would not allow it's guests to drink water by their loungers. If we wanted a drink we had to go to a curtained off area, like someone with a contagious disease! Only halfway through the week did they set up a seperate area for smokers so as non smokers didn't suffer whilst having a drink of water. I understand the rules but surely we are on private property, not offending anyone so drinking water in upto 45 degrees of heat should be ok?
The beach. Well the small bit that was available was not the cleanest I've ever experienced. Also the main part of the 'private' beach had an enormouse temporary marquee on it. This was so 'guests' could watch the football workd cup on various big screen or in private booths with playstations etc. for this we would of had the privilege of paying 100 Dirhams each! Yes we could of had a drink in there but there weren't matches every day.
Another large marquee was erected for Iftar for additional dining. However smoking was allowed at either the tables or seperate seating areas, this included hookahs. This is so very wrong.
The lady manager in CuiScene did ask us at breakfast if we wanted to book a table each evening but we agreed to eat after 9:00pm. One time we had sat down at 9:00pm and were told that the restaurant would be closing in 20 minutes! We politely pointed out that we were aware the reataurant would close at 11:30pm so we would be taking our time!
The Chocolate Gallery was closed and used as a Male prayer room.
Only point regarding our room was it was set up for a single traveller not a couple. Surely if a room is booked for two people it should be set up for two people, it's not difficult!
Many of the things stated on the Hotel website have been added since Ramadan and as we research our holidays thoroughly, we never saw any of these things listed.
The hotel really should consider a comprehensive guide for guests with dos and don'ts, especially Ramadan.
Disappointed as we had high expectations and feel thay have not been met. We discussed the issues with other guests and they were of the same opinion. If The Fairmont doesn't want 'tourist holiday makers' and only want the business traveller who charges everything to expenses or those who travel within the Emirates and are looking for a weekend away, they need to change their marketting. We know offers come up during the searing heat of the summer but we shouldn't be treated like we aren't wanted. Would we recommend the hotel, possibly, would we come back possibly, would we come during Ramadan definitely not. I would be interested to see how the Fairmont in Dubai operates during Ramadan. One plus though and we thank you for it, cancelling the Friday Brunch during Ramadan

Room Tip: Creek view room overlooking the Grand Mosque.
See more room tips
  • Stayed July 2014, traveled as a couple
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
2 Thank donkeyballs
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Write a Review

2,223 reviews from our community

Traveler rating
    1,568
    433
    130
    48
    44
See reviews for
578
819
86
387
Rating summary
  • Sleep Quality
    4.5 of 5 bubbles
  • Location
    4 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (606)
Date | Rating
  • Arabic first
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Greek first
  • Italian first
  • Japanese first
  • Korean first
  • Polish first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Turkish first
  • Any
English first
Frankfurt, Germany
Level Contributor
59 reviews
49 hotel reviews
common_n_hotel_reviews_1bd8 62 helpful votes
4 of 5 bubbles Reviewed July 11, 2014

Located away from the Abu Dhabi itself (15 min drive) Fairmont comes with the classic 5 star ambiance. It showcases some opulence but that was not reflected into the price. We paid 100 EUR for a night with breakfast included and trust me, it is 1 millennia ahead of what you would get in Europe for that money:

- 5 star service
- massive room with extremely comfortable bed and linen
- all you the things you need from sleepers to mouth wash
- complementary water and fruits
- huge pool
- beach
- bars and restaurants

There was only one flaw that I could find at this hotel. It is build with curtain windows and because of the temperature variations the metal of the facade contracts and expands causing sometimes to make a small bang noise. Initially I suspected the neighbours but the dilemma was solved in the end.

Nevertheless, the good price and experience made me consider coming back if ever in need of lodging in Abu Dhabi.

  • Stayed June 2014, traveled as a couple
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Service
Helpful?
Thank DragosJ
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
FairmontBabAlBahr, General Manager at Fairmont Bab Al Bahr, responded to this review, July 14, 2014
Dear DragosJ,

Greetings from Fairmont Bab Al Bahr!

On behalf of our entire team, I would like to thank you for staying with us and taking the time to post your valuable feedback. It was a great pleasure to have you as our guest and we are looking forward to welcoming you back in the near future.

Kindest regards,

Nils Axing
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Cincinnati, Ohio
Level Contributor
7 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 bubbles Reviewed July 10, 2014

I spent 2 nights in Fairmont Bab Al Bahr and i found it an ideal place to stay in Abu Dhabi, the rooms are designed to give the guest the best experience, variety and quality of the food and the restaurants, the staff and customer service, everything is delighting...

Stayed January 2014, traveled on business
Helpful?
Thank peter w
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
FairmontBabAlBahr, General Manager at Fairmont Bab Al Bahr, responded to this review, August 12, 2014
Dear peter w,

Greetings from Fairmont Bab Al Bahr!

Thank you very much for staying with us and taking the time to post your lovely review. We are delighted that you have enjoyed your recent visit. Our entire team is looking forward to welcoming you back for another great experience soon.

Kindest regards,

Nils Axing
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
London, United Kingdom
Level Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
5 of 5 bubbles Reviewed July 10, 2014 via mobile

I honestly cannot describe my experience at the Fairmont Bab Al Bahr and Abu Dhabi.

Upon arrival, was greeted very well by front of house, they took up our requests as priority.

Received a gold floor view room. Breath taking, that's all I can say.

In general with the service received from the hotel staff, excellent all round, Mary the Manager was a star. I wish you all the best! And cannot thank you enough for taking care of my cousins Fatimah and I.
Swimming pool staff, were a pleasure to spend the afternoons with - very helpful.

The good at breakfast was what you would expect at the Fairmont.

Room Service was on point.!
We would have our bottles of water in the fridge, ready. Towels. Our clothes folded away.

Honestly I'd recommend anyone to stay here!

I am definitely going back one day In Sha Allah.

  • Stayed June 2014
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Umzito
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
FairmontBabAlBahr, General Manager at Fairmont Bab Al Bahr, responded to this review, July 14, 2014
Dear Umayya A,

Thank you very much for sharing your great experience at the Fairmont Bab Al Bahr. I will ensure that your kind compliments will be conveyed to our entire team especially Mary who made your recent visit a memorable one. It will be our pleasure to welcome you again for another wonderful stay in the near future.

Kindest regards,

Nils Axing
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Dubai, United Arab Emirates
Level Contributor
33 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 bubbles Reviewed July 9, 2014 via mobile

This is a good value for money 36 hour staycation as you get to stay until 6 and it also includes lunch the next day. The room was amazing. Very clean and well designed and comfortable. Facing the 'sea view'. The brunch was okay - I did not rate the food highly compared to others I had been too. Overall I thought it was excellent.

  • Stayed May 2014
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Avogue
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Abu Dhabi, United Arab Emirates
2 reviews
5 of 5 bubbles Reviewed July 8, 2014

From check in to check out & all in between, EXCELLENT! We were on the Gold Level & the private check in/out made such a difference. Our whole stay was like being with good friends & the pool - WOW!!!

  • Stayed May 2014, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Review collected in partnership with Fairmont Hotels & Resorts

Helpful?
Thank Lorraine M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
FairmontBabAlBahr, General Manager at Fairmont Bab Al Bahr, responded to this review, July 9, 2014
Dear Lorraine M,

Greetings from Fairmont Bab Al Bahr!

Thank you very much for staying with us and taking the time to post your great review. We are very pleased to know that you had a wonderful experience with us and particularly enjoyed your stay at Fairmont Gold. Our entire team is looking forward to welcoming you back soon.

Kindest regards,

Nils Axing
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Doncaster
Level Contributor
164 reviews
44 hotel reviews
common_n_hotel_reviews_1bd8 175 helpful votes
5 of 5 bubbles Reviewed July 7, 2014 via mobile

Stayed here as part of our trip to Abu Dhabi & so pleased with our choice. From arrival to departure we were very well looked after. As it is low season the price was simply exceptional. Everyone is so friendly & accommodating. We were upgraded to pool view room which had views of Sheik Saheed Mosque. Room itself was huge, king bed, TV, work desk, ample storage, superb shower facilities, fridge etc. perhaps only thing could not find was USB point. The rooms have no balconies but climate control is excellent. We did breakfast inclusive package which well worth as individually the breakfast can work out a tad pricey - norm for the gulf though.
Lovely pool, beach, grounds.nice touch they provide iced water periodically to keep you lubricated. Very comfortable sun beds . Even has a swim up bar offering happy hour early evenings
Good selection of restaurants although we took opportunity to walk to the nearby Suk which has plenty to offer.
Would warmly recommend this hotel to anyone

Stayed June 2014, traveled as a couple
Helpful?
Thank cantleyblade
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
FairmontBabAlBahr, General Manager at Fairmont Bab Al Bahr, responded to this review, July 8, 2014
Dear cantleyblade,

Thank you very much for choosing Fairmont Bab Al Bahr and taking the time to post your lovely review. We are delighted that you enjoyed your recent stay with us. I will ensure that your kind compliments will be conveyed to our entire team. It will be our pleasure to welcome you again for another great experience in the near future.

Kindest regards,

Nils Axing
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hotels you might also like...
Travelers also viewed these Abu Dhabi hotels
11.1 mi away
Jumeirah at Etihad Towers
Jumeirah at Etihad Towers
#1 of 130 in Abu Dhabi
5.0 of 5 bubbles 2,953 reviews
0.4 mi away
The Ritz-Carlton Abu Dhabi, Grand Canal
0.6 mi away
Shangri-La Hotel, Qaryat Al Beri, Abu Dhabi
Show Prices
Show Prices
Show Prices
10.8 mi away
The St. Regis Abu Dhabi
The St. Regis Abu Dhabi
#6 of 130 in Abu Dhabi
4.5 of 5 bubbles 1,174 reviews
11.2 mi away
Khalidiya Palace Rayhaan by Rotana
9.6 mi away
Park Hyatt Abu Dhabi Hotel & Villas
Show Prices
Show Prices
Show Prices

Been to Fairmont Bab Al Bahr? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Fairmont Bab Al Bahr

Property: Fairmont Bab Al Bahr
Address: Fairmont Bab al Bahr Rashid Bin Saeed Al Maktoum Rd, Abu Dhabi 114304, United Arab Emirates
Phone Number:
Location: United Arab Emirates > Emirate of Abu Dhabi > Abu Dhabi
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#8 On the Beach Hotel in Abu Dhabi
#11 Business Hotel in Abu Dhabi
#12 Family Hotel in Abu Dhabi
#16 Luxury Hotel in Abu Dhabi
#18 Romantic Hotel in Abu Dhabi
Price Range (Based on Average Rates): $$
Hotel Class:5 star — Fairmont Bab Al Bahr 5*
Number of rooms: 369
Official Description (provided by the hotel):
Fairmont Bab Al Bahr boasts a prime location at the mainland gateway to the cosmopolitan city of Abu Dhabi. With its striking, contemporary design, this beachfront hotel offers the highest level of comfort and elegance throughout its 369 rooms and suites. Guests can enjoy world class on-site amenities, including private sandy beaches, an Olympic-length swimming pool, covered children’s pool, separate ladies’ and mixed-use gyms, business services and state-of-the-art conference facilities. Add to this an awarding winning portfolio of eight dining options; all delivered with genuine Arabic hospitality - the result is certain to exceed every guest’s highest expectations. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Fairmont Hotels, Expedia, Hotels.com and Jetsetter so you can book your Fairmont Bab Al Bahr reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Fairmont Bab Al Bahr Hotel Abu Dhabi

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing