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“Wonderful hotel but small problem”

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Fairmont Bab Al Bahr
Ranked #21 of 128 Hotels in Abu Dhabi
Certificate of Excellence
Leeds, United Kingdom
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
“Wonderful hotel but small problem”
Reviewed December 27, 2013

Recently back from 9 night stay at the abu dabi Fairmont. Fantastic food and service.

Although I've rated excellent there was one small gripe. I booked 6 weeks before arrival a twin room but didnt get one until the 3rd night. There wasn't even a put up bed on night one so me and my male friend had to share a double.

Other than that it was superb. Room service is unbelievable. We had fine dining at 4am following a night out twice. Great.

Going back next year but I will phone ahead to make sure i get a twin if I need one.

  • Stayed December 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Nick W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
FairmontBabAlBahr, General Manager at Fairmont Bab Al Bahr, responded to this review, December 28, 2013
Dear Nick W,

On behalf of our entire team, thank you for staying with us and taking the time to post this review. We are sorry to learn that your room preference was unavailable during your recent visit. We value all your comments and I have shared them with the relevant departments. Our Front Office Manager, Mr. Tamer Hussein would be delighted to assist you with the hotel arrangements and ensure that your next stay with us is seamless. Please feel free to contact him at tamer.hussein@fairmont.com.

We are looking forward to welcoming you back at the Fairmont Bab Al Bahr.

Kindest regards,

Nils Axing
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Rating summary
  • Sleep Quality
  • Location
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (629)
Date | Rating
  • Arabic first
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Greek first
  • Italian first
  • Japanese first
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  • Swedish first
  • Turkish first
  • Any
English first
Dubai, United Arab Emirates
2 reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed December 15, 2013

We stayed at this hotel in early December 2013 fora birthday celebration. The hotel were very accommodating and made the surprise very special, leaving a cake and a few extra bits and pieces in the room. We had Gold experience and had a beautiful room, as described on the website of the hotel with a fantastic view of the mosque to match. Every single member of staff in the hotel from the pool staff to the concierge were friendly, polite, welcoming and ready to help with anything. The food choices were excellent and the extra special touches really made a difference to our experience. We had a fantastic stay and we cannot wait to go back again- which we definitely will. If you want a relaxing, beautiful and special weekend then I would highly recommend this hotel.

Room Tip: Creek view room has a beautiful view Gold lounge rooms located on the 7th floor were fabulous.
See more room tips
  • Stayed December 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank CLG596
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sharjah, United Arab Emirates
Level Contributor
112 reviews
44 hotel reviews
common_n_hotel_reviews_1bd8 72 helpful votes
Reviewed December 13, 2013 via mobile

Fairmont bab albahr is really one of the most busy and wonderful hotel in abudhabi. Lot of things had been changed since my last visit to this hotel 2 years ago of course better than before, the outside amenities are wonderful. The staff are very helpful and friendly. The atmosphere is generally excellent

Stayed December 2013, traveled with friends
Helpful?
2 Thank DrTravel2009
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
FairmontBabAlBahr, General Manager at Fairmont Bab Al Bahr, responded to this review, December 14, 2013
Dear usatripp,

Thank you very much for choosing Fairmont Bab Al Bahr once again. I am delighted to share your compliments to our entire team who made your recent stay a memorable one. It will be our pleasure to welcome you again for another great experience in the near future.

Kindest regards,

Nils Axing
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Dubai, Dubai, United Arab Emirates
Level Contributor
91 reviews
43 hotel reviews
common_n_hotel_reviews_1bd8 46 helpful votes
Reviewed December 3, 2013

With the hectic days of the week, the traffic on the roads, not enough time with the family the best escapade will be to the Fairmont.

A hotel with it's modern looks & nice outdoors, gets you to relax, enjoy the silence, have a few drinks & unwind.

With it's warm swimming pool water, the frisky sea water, you get to enjoy he change & differences between the two.

Taking the kids on a sea trip, canoeing, having them jumping from the iceberg, fun time, ending up in the Jacuzzi relaxing & sipping on your nice cold beer.

Ending your day with a perfect Shisha & a nice dinner will be then end of a beautiful day,

Room Tip: Rooms facing the pool & the beach
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  • Stayed November 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Foujo65
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Billericay, United Kingdom
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed December 2, 2013

We cannot praise this hotel enough. Having stayed in many 5* hotels, this one really was superb. We stayed for a week in November 2013 and the stay was perfect.

We would definitely recommend the upgrade to Fairmont Gold. We actually worked out that it was not much more expensive than paying for breakfast every morning in the main restaurant (not included in your room price) but it was fantastic value. Fairmont Gold offers your own dedicated floor with check in desk, breakfast, afternoon tea (sandwiches and cakes) from 2-4pm, evening snacks from 6-8pm, alcohol served for free from 6:30-9pm and desserts from 8-10pm. It saved us a fortune as we never had to buy lunch! This is all with a fantastic view of the mosque and really friendly waiters and waitresses.

The location is very good, you are right near the Shangri-La and Traders hotels. There is also a souk within walking distance with some excellent restaurants (Ushna Indian restaurant is excellent - again with excellent views of the mosque).

All of the staff in the hotel were incredibly professional and friendly and made the stay very welcoming.

The gym was excellent and really well equipped.

The only thing to be critical of was the lack of spa facilities, which was a shame, but you can always wander to the Shangri-La and make use of theirs!

  • Stayed November 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
4 Thank DonnaandGreg
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
FairmontBabAlBahr, General Manager at Fairmont Bab Al Bahr, responded to this review, December 3, 2013
Dear DonnaandGreg,

Greetings from Fairmont Bab Al Bahr!

Thank you for taking the time to share this great review and for choosing to stay with us while visiting Abu Dhabi. It was indeed a great pleasure to have you as our guest. I am glad that you have enjoyed your stay at the Fairmont Gold.

Our entire team is looking forward to welcoming you back in the near future.

Kindest regards,

Nils Axing
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Amsterdam, The Netherlands
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed December 1, 2013

We have had the pleasure of staying at the Fairmont for the second time this year. Again, a very warm welcome from every team member you encounter. A very nice gesture from the Gold Level team in our room upon arrival. It makes you feel very special! The rooms are impecable, every team member is smiling at all times and you never hear 'No' or 'Ok'! Congratulations to Nils Axing and his entire team for making this such a grand hotel where you wish to come back again and again!

  • Stayed November 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Vief
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
FairmontBabAlBahr, General Manager at Fairmont Bab Al Bahr, responded to this review, December 2, 2013
Dear Vief,

Thank you very much for sharing once again your great experience at the Fairmont Bab Al Bahr. I am very pleased to know that you had another fantastic stay with us. It is also my pleasure to pass your compliments to our entire team especially to our brand ambassadors at the Fairmont Gold.

We are looking forward to welcoming you back soon.

Kindest regards,

Nils Axing
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Moscow
Level Contributor
64 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
Reviewed November 30, 2013 via mobile

Pros
- spacious room
- iron in the room
- Internet and wifi are fast enough
- various breakfast
- welcoming fruit basket
- excellent staff service
- good set of restaurants
- excellent view to mosque
- wonderful spa with various services
- wonderful fitness room
- good water pools
Contras
- water in the bay is not perfect
- coffee for breakfast is not good

Stayed October 2013, traveled on business
Helpful?
Thank alff2000
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Fairmont Bab Al Bahr

Property: Fairmont Bab Al Bahr
Address: | Khor Al Maqta, Abu Dhabi 114304, United Arab Emirates
Phone Number:
Location: United Arab Emirates > Emirate of Abu Dhabi > Abu Dhabi
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#10 On the Beach Hotel in Abu Dhabi
#11 Business Hotel in Abu Dhabi
#12 Family Hotel in Abu Dhabi
#18 Romantic Hotel in Abu Dhabi
#21 Luxury Hotel in Abu Dhabi
Price Range (Based on Average Rates): $$
Hotel Class:5 star — Fairmont Bab Al Bahr 5*
Number of rooms: 369
Official Description (provided by the hotel):
Fairmont Bab Al Bahr boasts a prime location at the mainland gateway to the cosmopolitan city of Abu Dhabi. With its striking, contemporary design, this beachfront hotel offers the highest level of comfort and elegance throughout its 369 rooms and suites. Guests can enjoy world class on-site amenities, including private sandy beaches, an Olympic-length swimming pool, covered children’s pool, separate ladies’ and mixed-use gyms, business services and state-of-the-art conference facilities. Add to this an awarding winning portfolio of eight dining options; all delivered with genuine Arabic hospitality - the result is certain to exceed every guest’s highest expectations. ... more   less 
Reservation Options:
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Also Known As:
Fairmont Bab Al Bahr Hotel Abu Dhabi

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