I have been to more than a 100 Hotels in the world and i'm confident to rate this disaster called 5 stars hotel as POOR! you'd be shocked why i rate this Hotel poor, but here is our experience! We booked 15 rooms at this hotel as part of a team business training, and we expected to get a special service but not at all. we went for drinks at their only club/bar and it was the most boring night of everyones lives, they did not arrange No DJ or program, and had started playing very old music, everyone was bored out of their brains and wanted to leave, we went to get some music to pump it up a bit, and the bar manager kept putting the volume at really low, it was really devastating, we've never been that bored! they didn't even let us stay 10 mins extra at the bar, although we were a big group and their bar was empty, at 1:00 sharp the manager went and switched the music off.
2 of us got really bored, went upstairs at night and asked if we could use the pool, they said we can sit by but we cannot swim, we sat by and got into our shorts, an Egyptian night manager came and told us he wants to kick us out of the hotel, although we didn't touch the water as they asked us, the guy was rude and was trying to act it out like he really cares, and answered back in a stupid manner, no sense of professionalism at all! he really made us feel low and cheap of ourselves! we just wanted to get out of there!
everything was extremely overpriced!
the bathroom in the room stank, and the shower was extremely noisy, we were shocked!
the Gym has no heat facilities (Sauna/Steam Room), i really don't understand how a 5 star doesn't have a heat facility to relax after a heavy work out!
the positive thing was that the design/overview of the hotel was attractive.
Frankly, i'll never ever stay there again, or advice anyone to do so! especially as a group. it was a HUGE disappointment.
- Official Description (provided by the hotel):
- As Yas Island Abu Dhabi's premier hotel, Yas Viceroy Abu Dhabi sets the standard for exceptional service throughout its 499 impeccable rooms and suites, 11 fantastic dining venues and lounges, and the luxurious ESPA at Yas Viceroy Abu Dhabi. Guests marvel at the incredible LED canopy that not only emits a concert of colour and shade but also embraces the exhilarating Yas Marina Formula 1™ Circuit, defining the Abu Dhabi hotel as a landmark across Yas Island and one of the world's most extraordinary destinations. Delight in the art of cuisine at Yas Viceroy Abu Dhabi. Choose from a colourful host of eateries, from the freshest seafood and sushi to rustic Italian, regional Indian cuisine, and a stylish array of bars and lounges. For fantastic cuisine throughout the day, we have the perfect Abu Dhabi dining spot for every taste. ... more less
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- Also Known As:
- Yas Viceroy Abu Dhabi Hotel Yas Island