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“Best for families” 4 of 5 bubbles
Review of Khalidiya Palace Rayhaan by Rotana

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Khalidiya Palace Rayhaan by Rotana
Ranked #18 of 130 Hotels in Abu Dhabi
Certificate of Excellence
Edinburgh, United Kingdom
Level Contributor
152 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 62 helpful votes
“Best for families”
4 of 5 bubbles Reviewed April 7, 2014

We have just returned from a long weekend in Abu Dhabi and the Rotana did not disappoint. It was a very relaxing stay and the food in the Beach Club and at the coffee bar in the entrance hall is very good. However we felt the breakfast left a lot to be desired, have to say it was included in the price, otherwise I would have not been happy. The pool area is a family treat, a lovely pool and beach area ideal for children. For us it is back to the Beach Rotana next time, we like the Tourist Club Area. Also just wish that the management at the Rotana Hotels would bring in some free internet, I always refuse to pay. Just pop to Marina Mall and go to Starbucks. The only computer with free access is by the customer services desk, and you have to stand by the desk to use it!

Room Tip: We liked our room as it was away from the lift area.
See more room tips
  • Stayed April 2014, traveled as a couple
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
3 Thank whistlestop
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
KPRayhaanByRotana, General Manager at Khalidiya Palace Rayhaan by Rotana, responded to this review, April 15, 2014
Dear Trip Advisor Member,

Thank you for taking the time to post this wonderful review on Trip Advisor.

We are truly delighted to know that you have had a relaxing stay with us and thank you for highlighting on the food at The Beach restaurant & The Lounge, the pool and beach area.

Furthermore, your constructive comment about the breakfast at Horizon has been addressed to our Executive Chef for review.

With regard to the internet, we regret if we cannot offer this service for free at this point in time. Nonetheless, your feedback is noted and will be considered in case of any rate related adjustments.

We look forward to welcoming you back to Khalidiya Palace Rayhaan for another memorable ‘Treasured Time.’

Yours sincerely,


MARK TIMBRELL
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (247)
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Ekaterinburg
Level Contributor
18 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
5 of 5 bubbles Reviewed April 6, 2014

We spent 9 wonderful days in the hotel Khalidiya Palace Rayhaan by Rotana from 22 of March to 31 of March.
It was our 4th trip to UAE and even the best of the previous three. Abu Dhabi is really a marvelous city: green, shiny, bright and clean. The hotel is also wonderful: quiet, nicely decorated and superbly serviced. The staff of the hotel is cheerful and helpful. Don’t miss the chance to try massages at beach Club.
Our room was always nicely serviced and perfectly clean, the view from the balcony facing the pool area and the sea is breathtaking.
The pool and the beach area are clean and have no problem points (towels, sunbeds, drinks, toilets, noise etc.). The food at breakfast and dinner was also good, healthy and varied. If you want more fresh juices and exotic fruits you can always buy them in Marina Mall, which is 5 minutes ride on a taxi (taxis are always near the hotel). This mall is also good for buying some items of clothes, shoes, bags and souvenirs. If you want to buy some gold things , go to Madinat Zayed Gold Centre, the prices there are lower than in Dubai and the choice is rich.
To have a better impression of the city cultural life you should visit Sheikh Zayed Mosque, Heritage Village, Emirates Palace Hotel and Beach on Corniche.
Certainly, Abu Dhabi is the place which is worth exploring again and again, and Hyalidia Palace is the most comfortable place to stay at our next visit.

Room Tip: Any room with a balcony having a sea view
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  • Stayed March 2014, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
3 Thank Summerrest
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
KPRayhaanByRotana, General Manager at Khalidiya Palace Rayhaan by Rotana, responded to this review, April 15, 2014
Dear Trip Advisor Member,

Thank you for your uplifting review of the Khalidiya Palace Rayhaan by Rotana.

We are very delighted to hear that you enjoyed a wonderful nine days at our hotel on your fourth visit to Abu Dhabi. Indeed, Abu Dhabi is one of the world’s top travel destinations where you will find luxury, style, adventure and the traditional Arabian culture.

Moreover, all your compliments about the hotel particularly our colleagues’ hospitality, rooms, housekeeping service, recreation facilities and location were noted and shared with the whole team. Such will surely persuade us to continue creating treasured experiences to our guests.

Please let me know when you are coming back to Abu Dhabi to stay with us so I can welcome your personally.

Yours sincerely,


MARK TIMBRELL
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Gdansk, Poland
Level Contributor
53 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
5 of 5 bubbles Reviewed April 6, 2014

We picked this hotel for 5 days stay in Abu Dhabi and it was a good choice. Beautiful beach and swimming pool area is just perfect for relax at the sea. Service in the hotel is just perfect, very polite people, impresive hall interior, elevators and spacious rooms. All great! Location in the best in Abu Dhabi if you are looking for some relax. Restaurants, Marina Mall and shops are just 10 minutes drive from the hotel (very cheap taxis). We had nice room on the 12th floor with balcony and sea view whitch is worth to pay extra. Our friends has the same floor but view for the construction on the other site, so it was't that nice. Price for this quality hotel was very good. The only thing what could be better were prices for food. Very expensive breakfast, and dinner (if you will go to very nice restaurant outside of the hotel it's half price including taxis both way) It's a pity because it's taking some time to go out. But food in both restaurants is very good to be honest.
There is amazing view from the beach - for the hotel, for Etihad towers in the bach, from the balcony you can see Emirates palace... all worth to see And swiming pool area is just amazing :)
Prices for water sports was good value. Jet ski ride was very good with beautiful view for Abu Dhabi (30 min ride for about 40euro is great)

Best hotel in Abu Dhabi for this money and with private beach!

Room Tip: Well worth it to upgrade for the sea view. Great balcony! On the other side higher is better - not s...
See more room tips
  • Stayed March 2014, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank Patryk K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
KPRayhaanByRotana, General Manager at Khalidiya Palace Rayhaan by Rotana, responded to this review, April 15, 2014
Dear Trip Advisor member,

We are pleased to read your wonderful comments regarding your recent stay with us and would like to thank you for sharing these on Trip Advisor.

It truly warms our heart to know that you have had a 'Treasured Time' with us and we appreciate your compliments about the hotel in general, service provided to you by our colleagues, receation facilities, restaurants and our convenient location.

With regard to the prices in our restaurants, please be assured that what we are offering is in line with the current market trend in other 5 star hotels in the city. Nonetheless, your feedback is noted and will be considered in case of any rate related adjustments.

We look forward to welcoming you back to Khalidiya Palace Rayhaan by Rotana, assuring you of our personalized service and best attention at all times.

Yours sincerely,


MARK TIMBRELL
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Bad Driburg, Deutschland
2 reviews
common_n_hotel_reviews_1bd8 13 helpful votes
5 of 5 bubbles Reviewed March 25, 2014

Booked 10 days. Was Perfect organized. Perfect Service. Perfect Price. Clean, quite, alsways friendly. Great Pool area. Best Hotel With private Beach. The Food was amazing and the Price was not ad high as we thought. Will come back 2015 to the international abu dhabi triathlon. Best Location to stay!

  • Stayed March 2014
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank seb052
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
KPRayhaanByRotana, General Manager at Khalidiya Palace Rayhaan by Rotana, responded to this review, April 1, 2014
Dear Trip Advisor Member,

Thank you for your recent stay at the Khalidiya Palace Rayhaan by Rotana.

It is with much delight to know that you have had a ‘perfect’ 10 days stay with us and you found our services and facilities as high standard. Your praises are truly appreciated and shared with the team.

Once again, thank you for staying with us and we hope to welcome you again as valued guests should you visit Abu Dhabi in the future.

Yours sincerely,


MARK TIMBRELL
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
London, United Kingdom
Level Contributor
282 reviews
96 hotel reviews
common_n_hotel_reviews_1bd8 162 helpful votes
5 of 5 bubbles Reviewed March 24, 2014

Stayed here for a couple of days on Business and loved it. It's located close in to the City which was one of the main reasons I choose it, Taxis are very cheap in AD, so getting anywhere central was less than $5. My first visit to Abu Dhabi.

Main positives
Good location, very quiet
Very polished and smart hotel
Large well fitted bedrooms/bathrooms
Wonderful staff ( thought I leff my swimming kit behind, emailed and got a positive response within 4 hours)
A very good breakfast offering (I didn't try the lunch or evening dining offerings)
Great leisure facilities, super spa, tennis, gym etc
Lovely city beach and outdoor pool area

When I was there the hotel was very busy with tourists, so I felt a little out of place in a suit) Not a real issue, + the tourists seemed very chilled
Hotel is dry (serves no alcohol) so if you fancy a cold one or a cocktail, you have to trek 10 mins to the Jumeirah next door, to Ray's Bar on the 62nd floor, but well worth the trek. Prices are very reasonable as well. Also Emirates Place over the road is worth a visit.

In summary lots of positives here, no real negatives

  • Stayed March 2014, traveled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank Toolbag
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
KPRayhaanByRotana, General Manager at Khalidiya Palace Rayhaan by Rotana, responded to this review, March 27, 2014
Dear Trip Advisor Member,

On behalf of the whole team at Khalidiya Palace Rayhaan by Rotana, we wish to thank you for taking the time to convey your comments about your experience during your stay with us.

It was a great pleasure to read that we were able to meet your business and leisure requirements. We really appreciate the fact that you highlighted the significant areas we have excelled upon such as our location, rooms, breakfast at Horizon, leisure facilities, and acknowledged the hard work our team put in to keep our guests satisfied.

I look forward to welcoming you back soon so as to be able to provide you our hospitality once more.

Best regards,


MARK TIMBRELL
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Dubai, United Arab Emirates
Level Contributor
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 bubbles Reviewed March 23, 2014

It was wonderful stay during my last weekend 21-22 March 2014 , the reception section has professional staff , easy to handle pressure , when we checked in the hotel was full and they managed to give us what we need .
at night we had wonderful dinner , amazing Arabic mezzeh and kebabs , my friends were choked as they never had such tasty food ever , I would like to thank Chef ( Abu Halab ) for his wonderful service and lovely staff , overall the hotel is amazing and 100% we will come back soon

  • Stayed March 2014, traveled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank chefamro
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
KPRayhaanByRotana, General Manager at Khalidiya Palace Rayhaan by Rotana, responded to this review, March 26, 2014
Dear Trip Advisor Member,

Thank you for your heartwarming review of the Khalidiya Palace Rayhaan by Rotana.

We are very delighted to hear that you enjoyed a fabulous stay at our hotel. I have shared your comments with my colleagues at the reception on how much you enjoyed the service and professionalism rendered by them. Moreover, I have as well passed on your praises to Chef Abu Halab for the wonderful dinner he has served to you and your friends and he is truly happy of your kind gesture.

Your review is testament to all our efforts in making sure that valuable guests like you will have a memorable ‘treasured time’ in the hotel.

Once again, thank you for your praises and we look forward to welcoming you back soon.

Yours sincerely,


MARK TIMBRELL
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Bucharest, Romania
Level Contributor
8 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 bubbles Reviewed March 21, 2014

The location is great, just next to the Emirates Palace ( can be reached easily by foot) and near to the Marina, on the beautiful Corniche. The hotel itself is very modern, welcoming and clean. I had the Premium Room Plus with sea view, a large room with balcony and a very nice view from the 11th floor on the pool and the sea. Very quiet. All areas of the hotel are beautiful, the lobby is big and nice decorated, the services are professional and welcoming. Great pool, great beach, large selection and tasteful breakfast, good internet ( if you pay it ). My suggestion is that the internet fee should be integrated with an average calculation in the room fee, it could be avoided that so many guests claim this separate payment. Choose this hotel, you will not regret it.

  • Stayed March 2014, traveled with friends
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank atcorcodusa
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
KPRayhaanByRotana, General Manager at Khalidiya Palace Rayhaan by Rotana, responded to this review, March 25, 2014
Dear Trip Advisor member,

Thank you very much for your positive feedback.

We are delighted to receive such motivating comments about our hotel which you have addressed from our modern interior, clean and welcoming atmosphere, nice sea view room, professional and welcoming service by our colleagues, variety and quality of food in Horizon and the great recreation facilities. Indeed, our location being opposite to the Emirates Palace and with the Corniche and Marina mall in the vicinity adds to the accessibility of various services outside the hotel.

Your compliments certainly made our team very proud and we are so pleased you enjoyed your stay with us.

We appreciate your patronage and support to the Khalidiya Palace Rayhaan by Rotana and we look forward to welcome you back soon.

Yours sincerely,


MARK TIMBRELL
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Khalidiya Palace Rayhaan by Rotana

Property: Khalidiya Palace Rayhaan by Rotana
Address: Corniche Road West | Sector W-32, Abu Dhabi 43500, United Arab Emirates
Location: United Arab Emirates > Emirate of Abu Dhabi > Abu Dhabi
Amenities:
Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Children Activities (Kid / Family Friendly) Kitchenette Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#9 On the Beach Hotel in Abu Dhabi
#16 Romantic Hotel in Abu Dhabi
#16 Family Hotel in Abu Dhabi
#18 Luxury Hotel in Abu Dhabi
#26 Business Hotel in Abu Dhabi
Price Range (Based on Average Rates): $
Hotel Class:5 star — Khalidiya Palace Rayhaan by Rotana 5*
Number of rooms: 443
Official Description (provided by the hotel):
Cast away in the turquoise waters of the Arabian Gulf Sea, Khalidiya Palace Rayhaan is the first property in the UAE under the new Brand mark Rayhaan Hotels & Resorts by Rotana, offering 443 splendid rooms and serviced apartments with their modern design complementing the values of the contemporary Arabian culture, in an alcoholic free environment. Situated in the prime area of Abu Dhabi over looking the beautiful shores of the Arabian Gulf, this fabulous city resort is only a 30 minutes drive from the Abu Dhabi International Airport and a few minutes away from various choices of the largest malls in the capital and point of cultural interest. ... more   less 
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Also Known As:
Khalidiya Palace Rayhaan By Rotana Hotel Abu Dhabi

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