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“Excellent GET UP...!!!!”

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Cristal Hotel Abu Dhabi
Ranked #8 of 127 Hotels in Abu Dhabi
Certificate of Excellence
Abu Dhabi
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
“Excellent GET UP...!!!!”
Reviewed May 9, 2010

This is a nice hotel..conveniently located. The ambience matches the best... However the food options are not very attractive.

  • Stayed May 2010, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank DinesAbuDhabi
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
cristalhotel, Front Office Manager at Cristal Hotel Abu Dhabi, responded to this review, May 11, 2010
Dear Sir,

Thank you for your feedback about the Cristal Hotel, We are glad to know that you enjoyed your stay with us and you were comfortable in our hotel.

Concerning the meals choices, we would like to inform you that our Gems restaurant serves daily international buffets for breakfast, lunch and dinner, along with Asian corner, Italian live cooking, Arabic dishes as well as the choice for hot dish with a desert or just a salad with desert or the full buffet; even a la carte is available.

The Blendz cafe open 24/7, were we serve sandwiches, snacks, fresh juices, hot beverages...in addition to our 24 hour room service.

Sir, we thank you again for your comments and on your next visit, I will personally make sure that an orientation tour will be done around the hotel outlets and facilities upon your convenience in order to better introduce you to our facilities.

Looking forward to welcome you back

Joseph EL Hajj
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (262)
Date | Rating
  • Arabic first
  • Chinese (Traditional) first
  • Czech first
  • English first
  • French first
  • German first
  • Hungarian first
  • Italian first
  • Japanese first
  • Korean first
  • Polish first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
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  • Any
English first
Dubai
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed May 3, 2010

I have visited many hotels in Dubai, Abu Dhabi & other Emirates:
I rate this hotel as one of my favourite Hotels. I visited Cristal Hotel with my family and alone. I have been offered for free, a suite room.

The hotel in general has:
- Very Comfortable stay
- Very Pleasent staff
- Very relaxed & romance beds
- Very nice health club, with advanced machines.
- Very good food, (excellent buffet)
- Free Internet
- Everything is reachable as the hotel located in the middle of the city.
- The best I like is the staffs, and the quality of the rooms, along with the location.

The hotel in general does NOT have:
- No Kids play area
- No large swimming pool for adult
- No Swimming pool for kids
- in general the hotel misses the kids facility (or family facilities in general).
- No Beach

I do recommend this hotel for business.

  • Stayed May 2010, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Mamoon20
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
cristalhotel, Front Office Manager at Cristal Hotel Abu Dhabi, responded to this review, May 11, 2010
Dear Sir,

We are glad to know that you and your familly enjoyed your stay in the hotel...Eventhough we are a businmess hotel, our location do not allow for an external pool, but we are walking distance from th public beach at the Corniche area.

On the other hand, on Fridays brunches a kids playarea with baby sitter service is always provided.

Thank yu again for staying with us, on the next stay, we can show you the walking distance close by mmall where kids playgrounds and facilities are available.

Looking forward to welcome you back.

regards

Joseph El hajj
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Sydney Australia
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed May 2, 2010

This was the most reasonably priced Hotel that I could find in Abu Dhabi on the internet. After flying from country to country for over six weeks this was definitely the best value and highest quality of hotel that I have experienced. The room was spacious, staff courteous and efficient. Combined with a fabulous breakfast, exercise gym and pool. This is where I will stay again when I return.
Regardless of your reason for the stay. Make sure that you go on a half day dune safari. It was the highlight of the tourist activities that I did.

  • Stayed April 2010, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank SydneyAustraliaKen
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
cristalhotel, Front Office Manager at Cristal Hotel Abu Dhabi, responded to this review, May 11, 2010
Dear Sir,

We are glad to know that you rated us one of the best hotels that you visited during the last 6 weeks of travelling.

Looking forward to welcome you back.

regards

Joseph El hajj
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
UK
Level Contributor
16 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed April 24, 2010

We were placed at this hotel by Etihad airways, after being stranded by the volcanic ash situation. It could not have been better. On arrival at the hotel, confused and concerned, we were greeted by friendly, efficient and considerated hotel management and front desk staff. They immediately made us feel welcome and ensured that our needs were catered for by sending us to the 17th floor buffet resturant whilst the rooms were prepared. We have had many buffet meals in 4 and 5 star hotels and were very pleasant pleased to find a good choice of ethnic and international fair, including a 'live kitchen' cooking to a theme (and a great dessert table). The hotel's chef was present at most meals making suggestions and listening to clients comments and thoughts on the food. A 4 star hotel with 5 star service is their aim (a comment from the food and beverage manager, Alfred Lobo) - we believe that they are not far off achieving it.
The rooms were spacious and comfortable - designed for the business traveller with access to high speed broadband and an up to date telephone system ( I use a similar one in my office) - very impressed with the overall package and the combination of quality hospitality, good food, attentive staff, management who listen and care about your views of the hotel and what appears to be good conference facilities make this a promising venue for business meetings and conferences. Having been to many conferences in my time I would put this close to the top.
However having been 'stranded' it was a very pleasant experience, a good location in downtown Abu Dhabi made it easy for shopping and accessing key points of interest.
I would look forward to returning to the Cristal in different circumstances on business or liesure.

  • Stayed April 2010, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank ramnorman
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
cristalhotel, Front Office Manager at Cristal Hotel Abu Dhabi, responded to this review, April 24, 2010
It was indeed a great pleasure to host you in the Cristal Hotel Abu Dhabi and It was a valuable opportunity for us to introduce you to our hotel and glad to know that you had a comfortable stay at the Cristal Hotel.

We look forward to being of service to you in the close future with more pleasant situations.

Meanwhile, we assure you of our best services and prompt attention at all times, we highly appreciate your comments

Yours Sincerely,

JOSEPH EL HAJJ
FRONT OFFICE MANAGER
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Guragon
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed April 22, 2010

Had the pleasure of staying at the Cristal Hotel on my recent visit to Abu Dhabi. This is a great hotel and complete value for money in the heart of Abu Dhabi. I stayed there for 4 nights and was conducting a training workshop. The rooms are spacious and complete with all the requirements for a business traveler. i loved the IP phones and did some great conference calls from the hotel. the staff is extremely nice and friendly. I loved their coffee shop on the 17th floor which is a delight.

  • Stayed March 2010, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank brijbhushanchachra
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
cristalhotel, Front Office Manager at Cristal Hotel Abu Dhabi, responded to this review, April 24, 2010
Dear Sir,
it is always rewarding to knoe that the Cristal Hotel Team service efforts are appreciated by its visitor,

We will be looking forward to welcome you again in our hotel

Regards
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Abu Dhabi
Level Contributor
30 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed April 18, 2010

I have stayed at this relatively new hotel several times now. It is near several shopping areas and close to one of the main roads, so access is easy. The rooms are very comfortable, with working A/C controls (most places set them too cold for me), in-room coffee/tea service and FREE internet connections in the room.

The staff is very professional and helpful. The restaurant is excellent with a good choice of meal selections and a wonderful breakfast buffet. Other dining options are within easy walking distance around the hotel.

Prices are very good for Abu Dhabi and comparable to other world hotels with this level of amenities and services. It is one of the best values for hotels currently in Abu Dhabi.

  • Stayed April 2010, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank drwhocooke
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
cristalhotel, Front Office Manager at Cristal Hotel Abu Dhabi, responded to this review, April 24, 2010
Thank you for the comments and we are glad that you were impressed by our location and services.

Looking forward to welcome you back at the Cristal hotel Abu Dhabi

Regards
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Croatia
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed April 5, 2010

Very nice hotel. Staff very very attentative, helpfull, hassle free.
What I was most supprised with are small "attention signs". To be more precise,
while standing at the dinner buffet looking at the food, cook that was passing by handed over a plate to me and explained the meals ingridients. When I went to pick up some food from buffet, waiter cleaned mine table and folded napkin into very nice shape. Housekeeping staff cleaned room perfectly.
Front desk staff is well trained, knowledgable and always tring to go beiond usual service (for example receptionist did not show me the way to the elevator by hand, but escorted me for few steps)..

All in all, General Manager knows his work and congratulations to him and his excelent staff.

  • Stayed March 2010, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
1 Thank BozidarKing
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
cristalhotel, Front Office Manager at Cristal Hotel Abu Dhabi, responded to this review, April 24, 2010
Dear Sir/Madame,

I can only say that it is rewarding to know that our guest likes our services.

Looking forward to welcoming you back.

Regards

Joseph El Hajj
Front Office Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Cristal Hotel Abu Dhabi

Property: Cristal Hotel Abu Dhabi
Address: Muroor Road (4th Street) | Adjacent to Madinat Zayed Shopping Centre & gold souq, Abu Dhabi 72898, United Arab Emirates
Phone Number:
Location: United Arab Emirates > Emirate of Abu Dhabi > Abu Dhabi
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Kitchenette Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #8 of 127 Hotels in Abu Dhabi
Price Range (Based on Average Rates): $
Hotel Class:4 star — Cristal Hotel Abu Dhabi 4*
Number of rooms: 192
Official Description (provided by the hotel):
Welcome to the Cristal Hotel Abu Dhabi. We offer both business and weekend travelers the ultimate in deluxe facilities and accommodation. Cristal Hotel Abu Dhabi is located off Electra Street in the heart of the Abu Dhabi business district and offers the following facilities: 192 rooms and suites, three food & beverage outlets (Viewz restaurant, Blendz cafe & Cristal Viewz Bar and grill) five spacious meeting rooms, executive lounge and a business center, underground parking, health club, indoor pool, beauty salon, treatment room, sauna and steam rooms. Close proximity to Abu Dhabi Mall and Madinat Zayed Shopping Centre. As one of very few hotels in the city, Cristal Hotel Abu Dhabi offers its visitors free WIFI internet access, in addition to free parking facilities. ... more   less 
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