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“Great Place to Stay” 5 of 5 stars
Review of Cristal Hotel Abu Dhabi

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Cristal Hotel Abu Dhabi
Ranked #25 of 128 Hotels in Abu Dhabi
Certificate of Excellence
Abu Dhabi, United Arab Emirates
Level Contributor
11 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
“Great Place to Stay”
5 of 5 stars Reviewed November 9, 2013

Valet parking is not available but the hotel underground parking is a really big plus. The staff are really friendly and very helpful.
The room was 1st class and the bed so comfortable and relaxing.

The overall experiance was great.

Room Tip: No need for any room tips, the one I had was very good
See more room tips
  • Stayed November 2013, traveled solo
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank Richard R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Cristal H, General Manager at Cristal Hotel Abu Dhabi, responded to this review, November 19, 2013
Dear Richard R,

Thank you for your comments.
Although we've recently moved to self parking, we do provide all our guests with complimentary underground parking, a real benefit in Abu Dhabi.
Hope to welcome you back soon.
Best regards,
Kamal Fakhoury
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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1,226 reviews from our community

Traveler rating
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    46
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    3
See reviews for
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (227)
Date | Rating
  • Arabic first
  • Chinese (Traditional) first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Polish first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Turkish first
  • Any
English first
Glasgow, United Kingdom
Level Contributor
10 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed November 9, 2013

The rooms in this Hotel exceeded my expectations and are really good for the business traveller. I have just returned from a 7 day trip and the staff in the Hotel could not do more to help. Each and every one of them go out of their way to be pleasant and make sure that your stay is going well. Ahmed, the restaurant manager merits a particular mention for his attention to guests.
The hotel is centrally located and ideal really. I think that probably sums it up.

Room Tip: Higher floors naturally have a better view across the city. I was on 13.
See more room tips
  • Stayed November 2013, traveled on business
    • 4 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank Michael2824
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Cristal H, General Manager at Cristal Hotel Abu Dhabi, responded to this review, November 19, 2013
Dear Michael2824,

Thank you for your posting.
I will share this with Ahmad and his F&B team.
Hope to welcome you back again soon.
Best regards,
Kamal Fakhoury
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Beirut, Lebanon
2 reviews
5 of 5 stars Reviewed November 8, 2013

I stayed for a month in this hotel, everything was perfect! cleanliness, service, rooms, prices, everything was near us, the housekeeping service was very friendly, the managers as well... overall i had a great stay in this hotel!

  • Stayed October 2013
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank Raychelle12
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Cristal H, General Manager at Cristal Hotel Abu Dhabi, responded to this review, November 19, 2013
Dear Raychelle12,

Thank you for your recent posting.
All of us at Cristal Hotel Abu Dhabi are glad you enjoyed your stay and look forward to your next visit.

Best regards,
Kamal Fakhoury
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Abu Dhabi, United Arab Emirates
2 reviews
5 of 5 stars Reviewed November 7, 2013

Cristal Hotel provides value accommodation. Room service of MR Subhas was excellent. Staff are very helpful especially Mr Tushara. Mr Yazid at front desk is also very cordial. Well done and keep up the good service.

  • Stayed November 2013, traveled solo
    • 4 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 4 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Rooms
    • 4 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank Vmk69
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Cristal H, General Manager at Cristal Hotel Abu Dhabi, responded to this review, November 19, 2013
Dear Vmk69,

Thank you for taking the time to recognize several of our family members (as we call each other).
I shall be sharing it with all our departments.
Best regards,
Kamal Fakhoury
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Budapest, Hungary
1 review
4 of 5 stars Reviewed November 5, 2013

Very good for all trips! business, vacation, family, friends…. Good foods, very clean rooms, flexible staff, very good location! The spa is on the 19th floor! Great view to the city from there. the restaurant is on the 17th floor, with very comfortable furnishing. The kitchen is perfect.

  • Stayed November 2013, traveled with friends
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank Csaba B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Cristal H, General Manager at Cristal Hotel Abu Dhabi, responded to this review, November 19, 2013
Dear Csaba B,

Thank you for your comments.
We are lucky indeed to have such great views of Downtown Abu Dhabi given our central location and happy you enjoyed your stay.
Best regards,
Kamal Fakhoury
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Wakefield, United Kingdom
1 review
5 of 5 stars Reviewed November 1, 2013

A very clean, comfortable and well managed hotel. It is perfectly located for everything that you would want to do in this great city.
Of special mention, must be of the staff. Every single person working there, always had a smile for you and nothing was too much trouble. I especially enjoyed the well run coffee lounge and my room service was of an especially high standard.
The restaurant which is located on the 17th floor gives wonderful views across the city and the chef's seafood soup was so good it deserves a special mention.
I would strongly recommend this hotel to anyone of any age. I will return to this hotel on my next visit.

  • Stayed October 2013, traveled on business
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank McGookin2013
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Cristal H, General Manager at Cristal Hotel Abu Dhabi, responded to this review, November 5, 2013
Dear McGookin2013,

Thank you for your recent posting.
I will be sharing all the great feed back with the team.
You are absolutely right about the soup at Gems restaurant. They are always delicious!
Hope to welcome you back again soon.
Best regards,
Kamal Fakhoury
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Columbus, Ohio
Level Contributor
7 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed October 29, 2013

I was truly amazed at the level of service that i received at this hotel!! We were upgraded to a suite and were also allowed a late check out!! There is no doubt that i will choose the hotel again if i ever make it back to Abu Dhabi!!!

The suite itself was truly amazing!!!

  • Stayed October 2013, traveled as a couple
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
2 Thank OurAventura
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Cristal H, General Manager at Cristal Hotel Abu Dhabi, responded to this review, November 5, 2013
Dear OurAventura,

Thank you for your comments.
The team is certainly trying hard to exceed expectations and hope to welcome you back again soon.

Best regards,
Kamal Fakhoury
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Cristal Hotel Abu Dhabi

Property: Cristal Hotel Abu Dhabi
Address: Muroor Road (4th Street) | Adjacent to Madinat Zayed Shopping Centre & gold souq, Abu Dhabi 72898, United Arab Emirates
Phone Number:
Location: United Arab Emirates > Emirate of Abu Dhabi > Abu Dhabi
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Kitchenette Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #25 of 128 Hotels in Abu Dhabi
Price Range (Based on Average Rates): $
Hotel Class:4 star — Cristal Hotel Abu Dhabi 4*
Number of rooms: 192
Official Description (provided by the hotel):
Welcome to the Cristal Hotel Abu Dhabi. We offer both business and weekend travelers the ultimate in deluxe facilities and accommodation. Cristal Hotel Abu Dhabi is located off Electra Street in the heart of the Abu Dhabi business district and offers the following facilities: 192 rooms and suites, three food & beverage outlets (Viewz restaurant, Blendz cafe & Cristal Viewz Bar and grill) five spacious meeting rooms, executive lounge and a business center, underground parking, health club, indoor pool, beauty salon, treatment room, sauna and steam rooms. Close proximity to Abu Dhabi Mall and Madinat Zayed Shopping Centre. As one of very few hotels in the city, Cristal Hotel Abu Dhabi offers its visitors free WIFI internet access, in addition to free parking facilities. ... more   less 
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