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“Great friendly staff”

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Cristal Hotel Abu Dhabi
Ranked #11 of 127 Hotels in Abu Dhabi
Certificate of Excellence
Tainan, Taiwan
Level 2 Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
“Great friendly staff”
Reviewed October 29, 2013

The staff here were wonderfully helpful and friendly. They went out of their way to make us feel comfortable and looked after. The rooms were good too! Comfy beds. Good room servicing too. Right next to a mall. There was a good selection of foods for breakfast.
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Friends

  • Stayed October 2013, traveled with friends
    • Service
Helpful?
Thank RobzC
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Cristal H, General Manager at Cristal Hotel Abu Dhabi, responded to this review, November 5, 2013
Dear RobZc,

Thank you for your recent posting.
I will be sharing your feed back with our team and look forward to your next visit.

Best regards,
Kamal Fakhoury
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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1,545 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (265)
Date | Rating
  • Arabic first
  • Chinese (Traditional) first
  • Czech first
  • English first
  • French first
  • German first
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English first
Riyadh, Saudi Arabia
1 review
Reviewed October 29, 2013

Thanks to Mr. Mohammed for the cooperation and Mr. zeyd.
the hotel was wonderful and quiet and very ner from madend sheq zaid and the kornash

Ahmed Aldubais

thanks to Mr. Mohammed for the cooperation and Mr. zeyd.
the hotel was wonderful and quiet and very ner from madend sheq zaid and the kornash

Ahmed Aldubais

  • Stayed October 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank aaldubais
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Cristal H, General Manager at Cristal Hotel Abu Dhabi, responded to this review, November 5, 2013
Dear aaldubais,

Thank you for your posting.
We hope you will come back and visit us in the very near future.

Best regards,
Kamal Fakhoury
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Abu Dhabi
Level 6 Contributor
99 reviews
38 hotel reviews
common_n_hotel_reviews_1bd8 53 helpful votes
Reviewed October 27, 2013

Once again we have been at Cristal Hotel Abu Dhabi and it was another VERY GOOD experience! As usual all the staff is very kind, polite and friendly! At the reception, Mohammed and John welcomed us with friendship and kindness! The staff at the Restaurant were all very kind and real professional! We are planning to come back more often because we feel there at home! THANK YOU EVERYBODY!!!!! The location is the best! Now that the weather is becoming cooler you can walk around and visit the surrounds! For me, Madinat Zayed Shopping Centre is one of the best local shopping centre and I love it very much!

Room Tip: All the rooms have a nice view over that area! Corner suites are large and sunny! Higher you stay be...
See more room tips
  • Stayed October 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank OliviaAbuDhabi
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Cristal H, General Manager at Cristal Hotel Abu Dhabi, responded to this review, November 5, 2013
Dear OliviaAbuDhabi,

We are so delighted you chose to stay with us again and especially to celebrate your anniversary.
The whole team is truly looking forward to your next visit.
Best regards,
Kamal Fakhoury
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Brisbane, Australia
Level 6 Contributor
89 reviews
43 hotel reviews
common_n_hotel_reviews_1bd8 48 helpful votes
Reviewed October 26, 2013

Recently our little group of 10 people stayed for 2 nights at the Cristal Hotel. We arrived early morning and very tired, with one of our group not feeling well. The staff were very accommodating and for a small charge, accommodated all of us immediately into rooms. They went to extraordinary lengths to ensure we were well rested and comfortable. Of the 40 plus nights we were away, the accommodation at the Cristal was by far the best value for money. The facilities are first class and the location is very central. The service was exemplary and we cant thank them enough. Well done.

Room Tip: The higher floors are better.
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  • Stayed October 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank yannaki2013
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Cristal H, General Manager at Cristal Hotel Abu Dhabi, responded to this review, November 5, 2013
Dear Yannaki2013,

Thank you for your comments.
Its a pleasure to hear the whole group enjoyed their stay and look forward to welcoming you back in the near future.

Best regards,
Kamal Fakhoury
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Karachi, Pakistan
Level 1 Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed October 26, 2013

I stayed there for 3 days. It was a very good experience. The rooms were very comfortable. The swimming pool is not very big but it is very clean. The staff is really helpful. They would think of creative solution to help you.

  • Stayed October 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Kashif A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Cristal H, General Manager at Cristal Hotel Abu Dhabi, responded to this review, November 5, 2013
Dear Kashif A,

Thank you for your posting.
We pride ourselves in thinking outside the box and we are so pleased we managed to make your stay special.

Best regards,
Kamal Fakhoury
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Doha
1 review
Reviewed October 24, 2013 via mobile

Location is in the heart of Abu Dhabi. We stayed for five night and was Very relaxing. The rooms are very clean and the option of interconnected rooms was very convenient to my family. We enjoyed all the "up-to-standard" facilities, the resturant, the swimming pool, the GYM ... etc.
The most that we liked so much was the staff. Specially the "constant care" attitude shown by YAZID.
This hotel will be my choice whenever I go back to Abu Dhabi.
Yasin Ellabad

Stayed October 2013
Helpful?
Thank Ellabad
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Cristal H, General Manager at Cristal Hotel Abu Dhabi, responded to this review, October 26, 2013
Dear Mr. Ellabad,


Thank you for your comments.
I am happy to hear you tried most of our services and they were to your satisfaction.
I will be sharing your comments with Yazid and the whole team.
They are all working hard to make Cristal Hotel Abu Dhabi No. 1 on Trip Advisor and your experience is a step in the right direction for us.

Best regards,
Kamal Fakhoury
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Abu Dhabi, United Arab Emirates
2 reviews
Reviewed October 22, 2013

very nice for relaxing as there are many things availabe make you relax , Jamanisiam, swiming pool, SPA,spaecial nights, all comfortable methods avialbe moreover its loaction is the beast to go anywhere in side abu dhabi city specially very close to Madina zayed , finally i recommend you if you need to enjjoy and relax and do shopping during your visit select cristal hotel just try and you will decide
regards ,
ramadan omar

  • Stayed October 2013, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank romio2379
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Cristal H, General Manager at Cristal Hotel Abu Dhabi, responded to this review, November 5, 2013
Dear Romio2379,

Thank you for your recent posting.
We are glad you enjoyed your stay with us and all the activities around us.
Looking forward to welcoming you back soon

Best regards,
Kamal Fakhoury
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Cristal Hotel Abu Dhabi

Property: Cristal Hotel Abu Dhabi
Address: Muroor Road (4th Street) | Adjacent to Madinat Zayed Shopping Centre & gold souq, Abu Dhabi 72898, United Arab Emirates
Phone Number:
Location: United Arab Emirates > Emirate of Abu Dhabi > Abu Dhabi
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Kitchenette Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #11 of 127 Hotels in Abu Dhabi
Price Range (Based on Average Rates): $
Hotel Class:4 star — Cristal Hotel Abu Dhabi 4*
Number of rooms: 192
Official Description (provided by the hotel):
Welcome to the Cristal Hotel Abu Dhabi. We offer both business and weekend travelers the ultimate in deluxe facilities and accommodation. Cristal Hotel Abu Dhabi is located off Electra Street in the heart of the Abu Dhabi business district and offers the following facilities: 192 rooms and suites, three food & beverage outlets (Viewz restaurant, Blendz cafe & Cristal Viewz Bar and grill) five spacious meeting rooms, executive lounge and a business center, underground parking, health club, indoor pool, beauty salon, treatment room, sauna and steam rooms. Close proximity to Abu Dhabi Mall and Madinat Zayed Shopping Centre. As one of very few hotels in the city, Cristal Hotel Abu Dhabi offers its visitors free WIFI internet access, in addition to free parking facilities. ... more   less 
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