I have just returned to the UK following my 2 week stay at this hotel whilst on business and feel compelled to write this review as I have never stayed at a more friendly and comfortable place.
I have not experienced such a personal service in a hotel with every member of staff going that extra mile to make my stay as comfortable as possible. I was always greeted by name and asked how my day was going. Nothing was too much trouble.
I would like to make a special mention about Mohammed on the front desk, Ahmed, the restaurant and catering manager and Kyi Kyi in the coffee shop. They personally greeted me each time I saw them and provided that extra attention and service you would only expect in a much more expensive hotel.
The rooms are spacious and clean and the enormous super king size bed was very comfortable especially with the crisp, white cotton sheets. All rooms have a large LED TV and I found the Wi-Fi fast enough for Skype calls home and work on a computer. The business centre has 4 desk top computers and a printer.
The restaurant provides a Buffet style service for all meals and offers a comprehensive selection of hot and cold foods. The staff are attentive with Ahmed overseeing the operation. There is also a chef who cooks delicious fresh hot food while you wait.
I took advantage of the laundry service which was collected in the morning and was always returned by late afternoon clean and nicely pressed.
While this hotel has a small indoor pool on the 19th Floor, for those wishing to enjoy the sunshine the vast beach is only a short 20 minute walk or a 5 minute cheap taxi ride away.
I would definitely recommend this hotel for stays at a city centre location with easy access to the airport and most of the city's attractions.
- Official Description (provided by the hotel):
- Welcome to the Cristal Hotel Abu Dhabi. We offer both business and weekend travelers the ultimate in deluxe facilities and accommodation. Cristal Hotel Abu Dhabi is located off Electra Street in the heart of the Abu Dhabi business district and offers the following facilities: 192 rooms and suites, three food & beverage outlets (Viewz restaurant, Blendz cafe & Cristal Viewz Bar and grill) five spacious meeting rooms, executive lounge and a business center, underground parking, health club, indoor pool, beauty salon, treatment room, sauna and steam rooms. Close proximity to Abu Dhabi Mall and Madinat Zayed Shopping Centre. As one of very few hotels in the city, Cristal Hotel Abu Dhabi offers its visitors free WIFI internet access, in addition to free parking facilities. ... more less
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