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“My stay so far”

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Cristal Hotel Abu Dhabi
Ranked #11 of 127 Hotels in Abu Dhabi
Certificate of Excellence
New York City, New York
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
“My stay so far”
Reviewed September 9, 2013

Well so far I have been at the Cristal hotel for 12 days and the place is excellent! The breakfast in the morning has had a great variety of foods (but I miss my Bacon). The rooms are spacious and the service has been out standing.... My room has been kept cleaned by a nice young man named Subash who has been very friendly and accomidating of my needs....

-jay

  • Stayed September 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank JayRyan_NYC
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Cristal H, Director of Sales at Cristal Hotel Abu Dhabi, responded to this review, September 10, 2013
Dear JayRyan_NYC,

Thank you so much for the feedback on your stay so far and hope the rest of your stay is just as good or if not better.

Subash, will be delighted when hearing about your comments and so pleased he is looking after the roorm for you.

Yes we all miss the bacon!!! Dont forget we do have the beef bacon on the buffet, but no matter how much you try it, it is not the same sadly.

Anyway, thank you again for the great feedback and enjoy the rest of your stay.

Best regards

Kamal Fakhoury
COO/Cluster General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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1,545 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (265)
Date | Rating
  • Arabic first
  • Chinese (Traditional) first
  • Czech first
  • English first
  • French first
  • German first
  • Hungarian first
  • Italian first
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English first
Bursa, Turkey
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed September 6, 2013

The hotel is very nice and clean. The location is also very good. It is in the city center and very close to Madinat Zayed Shopping Center. The working people are also very friendly and helpful. I would like to thank one of the staff Mahesh. He was very helpful and kind. The room service is also good. I would recommend this hotel.

  • Stayed June 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank traveler3453
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Cristal H, Director of Sales at Cristal Hotel Abu Dhabi, responded to this review, September 8, 2013
Dear Traveler3453,

Many thanks for your comments and Mahesh will be delighted when he reads the review.

Thank you for taking the time to post your review and look forward to welcoming you back soon.

Best regards

Kamal Fakhoury
COO/Cluster General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Williamsville, New York
Level 4 Contributor
32 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed September 4, 2013

I would recommend this hotel to all my friends. The rooms are big, clean and very comfortable. The staff is very friendly and greet you very warmly. The location is nice, specially for me at least, because it was walking distance from my office.

  • Stayed June 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank rizkaz
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Cristal H, Director of Sales at Cristal Hotel Abu Dhabi, responded to this review, September 6, 2013
Dear Rizkaz,

Thank you so much for the wonderful feedback and yes please, tell all your firends!!

Your comments will be shared with the teams in the morning, they will be delighted.

Thank you again and hope to see you soon in Cristal Hotel Abu Dhabi.

Best regards

Kamal Fakhoury
COO/Cluster General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Abu Dhabi, United Arab Emirates
1 review
Reviewed September 4, 2013

I don't know how to thank the Housekeeper at Cristal Hotel, Mr. Toshar, who assisted & informed about my lost gadget. I check in at the hotel on 31 August 2013 for my medical at Al Noor Hospital in Abu Dhabi. My stay in the hotel is quite very good. On 2nd of Sept. 2013, I check out of the hotel & noticed that I forgot my telephone charger gadget. I called them the following day & to my surprise they informed me that they found my gadget & ready for collection upon my return to Abu Dhabi. My room no. was 1102. I want to extend my sincere thanks to the receptionist & the room boy who has done their best in helping their department regarding the lost item. More power to you CRISTAL HOTEL ABU DHABI.

Room Tip: Corner suites are more spacious and comfortable.
See more room tips
  • Stayed September 2013, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Romy A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Cristal H, Director of Sales at Cristal Hotel Abu Dhabi, responded to this review, September 6, 2013
Dear Romy A,

Many thanks for your kind words and so pleased we could be of service to you. Tushara heads the housekeeping team, so is clearly setting the example for the rest of his team to follow!

Thank you again and glad you had a great stay with us.

Hope to see you soon in Cristal Hotel Abu Dhabi.

Best regards

Kamal Fakhoury
COO/Cluster General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Milan, Italy
Level 3 Contributor
14 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed September 3, 2013 via mobile

I fell in love with this hotel from the first day I arrived. The staff is very friendly and ready to help you with everything you need. Spacious rooms, clean and with everything you may need during your stay. Even though its located a bit far from some of the main attractions of the city I will still choose it as one of the best in town.

  • Stayed September 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank MKPL86
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Cristal H, Director of Sales at Cristal Hotel Abu Dhabi, responded to this review, September 6, 2013
Dear Michael B,

Many thanks for taking the time to post your comments and leaving such postive feedback.

We look forward to welcoming you back soon!

Thank you again.

Best regards

Kamal Fakhoury
COO/Cluster General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Amman, Jordan
Level 5 Contributor
75 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed August 28, 2013

It is well located with good suitable amnities & moderate rates. The food is of a very good quality & affordable. It has a good at room internet facilities at no additional cost . Pleasent surrounding & safe environment.

Room Tip: Always ask for an upgrade.
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  • Stayed August 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Issam2013
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Cristal H, Director of Sales at Cristal Hotel Abu Dhabi, responded to this review, August 31, 2013
Dear Issam 2013,

Thank you so much for taking the time to post your comments about your recent stay.

Glad you enjoyed the FREE WIFI and we think it is a must for all travellers these days!

Thank you again and look forward to welcoming you back soon!

Best regards

Kamal Fakhoury
COO/Cluster General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Abu Dhabi, United Arab Emirates
Level 1 Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed August 26, 2013

The Hotel is very good, with some nice room decoration. The Hotel is very well located, near of everything and easly to take a taxi. Bu for me what I really think it was special, was the Hotel Staff, very attensioned with me and my needs.

  • Stayed August 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank NDdS
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Cristal H, Director of Sales at Cristal Hotel Abu Dhabi, responded to this review, August 29, 2013
Dear NDds,

Thank you so much for taking the time to leave your review. I did read out your comments in the morning meeting and the team were delighted to hear your views.

Thank you again and look forward to welcoming you back soon.

Best regards
Kamal Fakhoury
COO/Cluster General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Cristal Hotel Abu Dhabi

Property: Cristal Hotel Abu Dhabi
Address: Muroor Road (4th Street) | Adjacent to Madinat Zayed Shopping Centre & gold souq, Abu Dhabi 72898, United Arab Emirates
Phone Number:
Location: United Arab Emirates > Emirate of Abu Dhabi > Abu Dhabi
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Kitchenette Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #11 of 127 Hotels in Abu Dhabi
Price Range (Based on Average Rates): $
Hotel Class:4 star — Cristal Hotel Abu Dhabi 4*
Number of rooms: 192
Official Description (provided by the hotel):
Welcome to the Cristal Hotel Abu Dhabi. We offer both business and weekend travelers the ultimate in deluxe facilities and accommodation. Cristal Hotel Abu Dhabi is located off Electra Street in the heart of the Abu Dhabi business district and offers the following facilities: 192 rooms and suites, three food & beverage outlets (Viewz restaurant, Blendz cafe & Cristal Viewz Bar and grill) five spacious meeting rooms, executive lounge and a business center, underground parking, health club, indoor pool, beauty salon, treatment room, sauna and steam rooms. Close proximity to Abu Dhabi Mall and Madinat Zayed Shopping Centre. As one of very few hotels in the city, Cristal Hotel Abu Dhabi offers its visitors free WIFI internet access, in addition to free parking facilities. ... more   less 
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