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“Very Comfortable Hotel, Felt at home would return back.”

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Cristal Hotel Abu Dhabi
Ranked #11 of 129 Hotels in Abu Dhabi
Certificate of Excellence
Reviewed July 2, 2011

Very spacious room and bathroom, nice location close to shopping mall, good internet service provided in the guest room very easy to use. Friendly atmosphere and good employees made my stay being like in my own home.

Alvernaz
Dubai - UAE

  • Stayed: June 2011, traveled solo
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Thank Alvernaz
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CristalHotelsResorts, General Manager at Cristal Hotel Abu Dhabi, responded to this reviewResponded July 6, 2011

I would like to take this opportunity to thank you very much for your kind review and glad that you enjoyed your stay with us. Your feedback encourages us to continue to provide outstanding service.

If there is anyways that we can be of further assistance, please do let us know and we are all looking forward to meet you on your next visit at the Cristal Hotel Abu Dhabi.

Sincerely,

Kamal Fakhoury

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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1,224 - 1,230 of 1,599 reviews

Reviewed July 2, 2011

Highly recommended, best value for money. Clean, modern, spacious, good breakfast

  • Stayed: June 2011, traveled with family
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Thank zamzam_nurzaman
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CristalHotelsResorts, General Manager at Cristal Hotel Abu Dhabi, responded to this reviewResponded July 3, 2011

Thank you very much for your comments and the recommendation which I was delighted to receive. I was pleased to know that you have enjoyed your stay with us.

Once again, thank you for taking the time to write the review. I do hope to have the pleasure of welcoming you back to Cristal Hotel sometime in the near future.

Yours Sincerely,

Kamal Fakhoury

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed July 1, 2011

I always like cristal compares to other hotel in Abu Dhabi, staffs are friendly and the hotel itself as I like the cozy ambiance.

  • Stayed: June 2011
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Thank giancarla79
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CristalHotelsResorts, General Manager at Cristal Hotel Abu Dhabi, responded to this reviewResponded July 3, 2011

Thank you for your good comments and your kind review. We are happy to know that we were able to meet your expectations and it feels great to read you had a wonderful stay with us.

Once again thank you and we look forward to welcome you back.

Yours Sincerely,

Kamal Fakhoury

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed June 30, 2011

Guests should be asked for their preferred room making time so that they are not disturbed while in the room.
Guests might prefer Internet LAN connection next to the bed in addition to the one provided at the work table.

Room Tip: This hotel is located in an excellent place in AD
See more room tips
  • Stayed: June 2011, traveled on business
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Thank gangadhar63
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CristalHotelsResorts, General Manager at Cristal Hotel Abu Dhabi, responded to this reviewResponded July 1, 2011

Thank you so much for the posted notification, guests such as yourself enable us to maintain the high standards of service expected of us. We are happy that you like our location.

We do apologize for the inconvenience you had with regards to the cleaning time of your room, please be informed that corrective action will be taken to avoid similar situations in the future.

With regards to LAN connection, each rooms has two available connections. One on the executive desk and another on your bedside table. Please inform one of our team if you need assistance on your next visit.

If there is any ways that we can be of further assistance, please do let us know and we are all looking forward to welcome you back at Cristal Hotel Abu Dhabi.

Sincerely,

Kamal Fakhoury

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed June 29, 2011

I'm not an experienced traveler with 4 star hotels (preferring more to stay at hostels) but for helpfulness, location and all the bells and whistles (super breakfast, TV, DVD, Internet, etc.) you'd expect at a 4 star hotel, this was super. It was the amazing will to bend over backwards for their patrons that really stood out for me though.

  • Stayed: June 2011, traveled solo
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Thank Seasoln
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CristalHotelsResorts, General Manager at Cristal Hotel Abu Dhabi, responded to this reviewResponded July 1, 2011

I would like to thank you for taken your time to provide us your feedback. It is through such feedback that we are able to serve our guest better.

Thank you for choosing to stay with Cristal Hotel Abu Dhabi and we are all looking forward seeing you again on your next stay with us.

If there is anyways that we can be of further assistance on your next visit, please do let us know.

Sincerely,

Kamal Fakhoury

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed June 23, 2011

I stay at this hotel every time I go for business. It is not a resort and does not present itself that way.. But it is in the city and close to my office. Staff are great, rooms are very clean and for the price, I can't imagine there is a better deal. It is dry, but not an issue, as there are places around and to cab it to the fancier hotels is cheap. No real negatives. If you are looking for an expat quality hotel in the city for a great price, I highly recommend it.

  • Stayed: June 2011, traveled on business
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Thank Woogy1839
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CristalHotelsResorts, General Manager at Cristal Hotel Abu Dhabi, responded to this reviewResponded June 26, 2011

It is always a pleasure to read such fantastic reviews from our guests. I am most pleased to hear that you enjoyed your stay at our hotel. Our outstanding staff enjoys making our guests feels welcome.

Thank you for choosing to stay with Cristal Hotel Abu Dhabi and we are all looking forward seeing you again on your next stay with us.

If there is anyways that we can be of further assistance on your next visit, please do let us know.

Sincerely,

Kamal Fakhoury

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed June 21, 2011

I would love to stay again if I will come to Abudhabi, the only problem is that thet are very strick to check out timing, I asked to check out at 16 hrs as it is too much hot at 13:00 but they hardly they accepted I stay up to 14:30, and you can imagine the temp outside at 14:30 in Abudhabi in Jun, apart from this the hotel wad perfect, clean, nice food, nice staff, car parking available, I like it

  • Stayed: June 2011
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Thank Suwaiq19
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CristalHotelsResorts, General Manager at Cristal Hotel Abu Dhabi, responded to this reviewResponded June 26, 2011

We appreciate the time and the effort you have taken to share with us your experience at the Cristal Hotel. Guests such as yourself enable us to maintain the high standards of service expected of us.

We noticed that in general you enjoyed your stay however you faced some challenges with your request of extending your check-out timing. We are aware of the weather outside most especially during this season but we do hope that you also understand our hotel policy. In some cases, we do allow extension subject to room availability. If the hotel is on high occupancy, then we alternatively offer for the guest to have a seat in our Blendz Lobby Café or in the lobby itself until the temperature cool down.

I hope this doesn't stop you from coming back to us. Furthermore we would like to apologize for the situation.

Looking forward welcoming you back at the Cristal Hotel.

Sincerely,

Kamal Fakhoury

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Cristal Hotel Abu Dhabi

Address: Muroor Road | Adjacent to Madinat Zayed Shopping Centre & gold souq, Abu Dhabi 72898, United Arab Emirates
Phone Number:
Location: United Arab Emirates > Emirate of Abu Dhabi > Abu Dhabi
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Kitchenette Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #11 of 129 Hotels in Abu Dhabi
Price Range: $60 - $122 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Cristal Hotel Abu Dhabi 4*
Number of rooms: 192
Official Description (provided by the hotel):
Welcome to the Cristal Hotel Abu Dhabi. We offer both business and weekend travelers the ultimate in deluxe facilities and accommodation. Cristal Hotel Abu Dhabi is located off Electra Street in the heart of the Abu Dhabi business district and offers the following facilities: 192 rooms and suites, three food & beverage outlets (Viewz restaurant, Blendz cafe & Cristal Viewz Bar and grill) five spacious meeting rooms, executive lounge and a business center, underground parking, health club, indoor pool, beauty salon, treatment room, sauna and steam rooms. Close proximity to Abu Dhabi Mall and Madinat Zayed Shopping Centre. As one of very few hotels in the city, Cristal Hotel Abu Dhabi offers its visitors free WIFI internet access, in addition to free parking facilities. ... more   less 
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