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1,129
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All reviews vip lounge heart of the city courtesy call regular guest free valet parking second home comfortable stay reception staff room service is home away from home clean rooms recommend this hotel enjoyed my stay very nice hotel easy access house keeping excellent stay
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Reviewed 2 weeks ago

I would like to share my concerns regarding the hotel staff all the staff well trained well mannered and professional from reception to housekeeping rooms so spacious we booked 2 rooms for our family and friends and we got very good rooms thanks city seasons hotel location also very nice located in mid easy access to everywhere like malls restaurants etc.

Date of stay: September 2019
Trip type: Traveled as a couple
Thank 1237oop
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mohamed S, Manager at City Seasons Al Hamra Hotel, responded to this reviewResponded 2 weeks ago

Dear 1237oop,

We would like to thank you very much for choosing City Seasons Al Hamra Hotel, Abu Dhabi .We appreciate your efforts on posting your feedback with excellent rating on Trip Advisor.

We are delighted to learn that we were able to exceed your expectations when it comes to service and hospitality. I am happy to share your well wonderful words to the team whom will be delighted on their efforts recognition.

We look forward to welcoming you back at City Seasons Al Hamra Hotel, Abu Dhabi soon. Please do not hesitate to contact us should you need any assistance.

Best Regards,
Mohamed Sodki
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed 2 weeks ago

Excellent upgrade to suite. Very friendly staff and accommodating.
Very nice room. Will definitely go back everytime I go back to Abu dhabi. Very nice for the family or with group of friends. Excellent experience.

Date of stay: September 2019
Trip type: Traveled as a couple
Thank Buddymaga
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mohamed S, Manager at City Seasons Al Hamra Hotel, responded to this reviewResponded 2 weeks ago

Dear Buddymaga,

Thanks for taking the time to review our hotel. We’re thrilled that you enjoyed your time at City Seasons Al Hamra, Abu Dhabi. When you’re happy, we’re happy, and we’ll be sure to pass along compliments to our associates. We’ll be here when you’re ready to come back. Visit anytime.



With Kind Regards,
Mohamed Sodki

General Manager.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed 2 weeks ago

I have a nice experience with very courteous Receptionist Lean and Zaid. They are very accommodating and friendly! The room was nice, clean, and we enjoy the 1 day stay. I got nice rest before the training. Highly recommended

Date of stay: September 2019
Trip type: Traveled on business
Thank VailMaster
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mohamed S, Manager at City Seasons Al Hamra Hotel, responded to this reviewResponded 2 weeks ago

Dear VailMaster,


Thank you for sharing the feedback about your recent stay with us and your review was an absolute pleasure to read. I was delighted to hear you had an enjoyable stay with us and your kind words of appreciation have been shared with my entire team. It is our dedication to ensure our guests feel welcomed and are taken care of by our colleagues so that they have memorable experiences.

It has been our joy and privilege to serve you and I look forward to welcoming you again to City Seasons Al Hamra , Abu Dhabi..


Best Regards,
Mohamed Sodki

General Manager

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Reviewed 2 weeks ago

We are regular customer in the city seasons we felt like we are in our family all the staff from head to tail very professional all the time with warm welcome from the reception and housekeeping and room service thank you city seasons for taking good care for us.

Date of stay: September 2019
Trip type: Traveled with family
Thank 1,233,665
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mohamed S, Manager at City Seasons Al Hamra Hotel, responded to this reviewResponded 2 weeks ago

Dear 1233665,

Thank you for taking the time to write your review on TripAdvisor.

We are delighted to note that you found the service and facilities to your satisfaction as this is what we strive to achieve at all times. Ensuring guest comfort is our main focus and we are glad that we were able to meet your expectation...

We look forward to welcoming you back to City Seasons Al Hamra Hotel.


Best Regards,
Mohamed Sodki
General Manager

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Reviewed 2 weeks ago

Hotel location is best, room clean and outstanding, very helpful and accommodating reception staff Miss Lean to name a few....Regular guests here, would be definitely coming back and have a home like atmosphere stay

Date of stay: September 2019
Trip type: Traveled on business
Thank themeloccidental-04
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mohamed S, Manager at City Seasons Al Hamra Hotel, responded to this reviewResponded 2 weeks ago

Dear themeloccidental-04,

Thank you for choosing to stay with City Seasons Al Hamra Hotel.

I am very happy to know you had a memorable stay with us. It is our mission to create memorable experience for every guest. Thank you for sharing your review with us, please know that I have shared it with our team.

Looking forward to your return to City Seasons Al Hamra Hotel


Best Regards,
Mohamed Sodki

General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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