We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Not a 4 stars....”

Best prices for -
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 10 more sites!
City Seasons Al Hamra Hotel Abu Dhabi
Ranked #47 of 128 Hotels in Abu Dhabi
Certificate of Excellence
Montijo, Portugal
Level Contributor
38 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
“Not a 4 stars....”
Reviewed June 7, 2013

The good thing is the location, and only for business propose.

Noisy rooms at first levels, hot water problems, repetitive food, unfrendly reception staff (guest relations and rooms/restaurant/gym very friendly).

Better options available in Abu Dhabi

Room Tip: Avoid the firsts levels!
See more room tips
  • Stayed February 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
6 Thank vbis13
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ana M, Sales Coordinator at City Seasons Al Hamra Hotel Abu Dhabi, responded to this review, August 15, 2013
Dear Sir,

Thank you for choosing our hotel, we valued your comments & feedback to us.
Your valued comment is our motivation to exceed more than your expectations.
We look forward to welcoming you again in our hotel.

Warm Regards,
Ana M.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Write a Review

525 reviews from our community

Traveler rating
    256
    173
    61
    18
    17
See reviews for
90
85
74
165
Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (99)
Date | Rating
  • Arabic first
  • Chinese (Simplified) first
  • English first
  • French first
  • German first
  • Greek first
  • Indonesian first
  • Italian first
  • Japanese first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Any
English first
UK
Level Contributor
100 reviews
48 hotel reviews
common_n_hotel_reviews_1bd8 99 helpful votes
Reviewed June 3, 2013

My title pretty much sums it up but to expand a little, I would say that I do recommend this hotel for someone that wants a comfortable environment to sleep in the middle of town for this budget. In fact the quality of the room is superior to even hotels that cost quite a bit more.

When you see the hotel and the lobby you won't be expecting a nice room, but I'm not too fussed how the lobby looks.

I tried the food a couple of times and although it looks like normal food, there's just something wrong about it all. Plenty of other dining options nearby anyway.

Stayed May 2013, traveled on business
Helpful?
3 Thank zipfish
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ana M, Sales Coordinator at City Seasons Al Hamra Hotel Abu Dhabi, responded to this review, August 15, 2013
Dear Sir,

Thank you for taking your time to give us your feedback; we are happy to hear that you had a pleasant stay with us. Your valued comment is our motivation to exceed more than your expectations.
Looking forward to welcoming you again on your next visit to us.

Best Regards,
Ana M.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
London, United Kingdom
Level Contributor
102 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
Reviewed May 19, 2013

Anwar in Concierge is a great asset and useful source of local info as he is well travelled in Abu Dhabi. Overall the hotel is economic, located to a 24 shopping mall and other reasonable shopping attractions (Madinat Zayed). However, food is little pricey and unless you pay a lump sum to cover incidentals at reception you have to pay for any extras in cash rather than just charge to a room. Also, we had to call twice in 7 days for someone to repair our plumbing just so we could get a hot (or even warm) shower.

Otherwise, the hotel was clean, good service and apart from it missing a pool we would stay again :)

Room Tip: There is road noise on the front facing windows but its not a real problem and the curtains really d...
See more room tips
  • Stayed May 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank The_Judge_786
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ana M, Sales Coordinator at City Seasons Al Hamra Hotel Abu Dhabi, responded to this review, August 15, 2013
Dear Sir & Mam,

Thank you for taking your time to give us your feedback; we are happy to hear that you had a pleasant stay with us. Your valued comment is our motivation to exceed more than your expectations.
Looking forward to welcoming you again on your next visit to us.

Best Regards,
Ana M.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Abu Dhabi, United Arab Emirates
Level Contributor
42 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
Reviewed May 19, 2013

The hotel is well located too near to Abu Dhabi mall, and many other places. Receiptionest and staff are friendly.

Very clean rooms, poor ameneties. I didn't try any food or room service.

It is serviced apratment

  • Stayed April 2013, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank samer131
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ana M, Sales Coordinator at City Seasons Al Hamra Hotel Abu Dhabi, responded to this review, August 17, 2013
Dear Mr. Samer,

Thank you for staying with us, we are happy to hear that you had a pleasant stay with us.
We are looking forward to welcme you again in the hotel!

Best Regards,
Ana M.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Dubai, United Arab Emirates
Level Contributor
165 reviews
61 hotel reviews
common_n_hotel_reviews_1bd8 996 helpful votes
Reviewed May 7, 2013

I have stayed at City Seasons Al Hamra Hotel for 5 days and frankly before getting into my room I wasn't really impressed. This picture has completely changed when I met their receptionist "Adam". A great helpful man with a large smile on his face all the time.
The room is spacious, very clean, newly renovated and above all that very quiet!
If you need a good and affordable place to stay in Abu Dhabi, City Seasons Al Hamra is highly recommended.

  • Stayed April 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
11 Thank SamehSabry
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ana M, Sales Coordinator at City Seasons Al Hamra Hotel Abu Dhabi, responded to this review, August 17, 2013
Dear Mr. Sabry,

Thank you for taking your time to write your feedback to us, we feel great reading your comments and glad to know that you had a wonderful stay with us. We wish to have you back again in the hotel.

Best Regards,
Ana M.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Shah Alam
Level Contributor
84 reviews
62 hotel reviews
common_n_hotel_reviews_1bd8 103 helpful votes
Reviewed March 17, 2013

The City Seasons Hotel, Al Hamra is conveniently located in downtown Abu Dhabi. There are plenty of supermarkets, restaurants and shopping areas within walking distance from the hotel. In fact, there is a 24 hours supermarket just across the road. It is a 2 storeys supermarket selling items from fruits & vegetables right to toys and handphones. The shopping areas are either a 2 to 3 storeys building, mostly are selling clothes. There are plenty of restaurants around the area, mostly Indian but you can also find a Thai restaurant nearby. Other shops include a laundry, barber, computers and handphones.

We arrived about 10.30am, and requested for early checked in after a long flight into Dubai ( and travelling by road to Abu Dhabi ). We were surprised that we were given rooms immediately, and lucky for me, I was upgraded into the junior suite. Actually, they were almost at full occupancy since every day I saw 4-5 buses of guests departing or arriving at the hotel. So it was really a relieve t be able to check in so quickly and quite early. Well done to the front desks staff.

The suite is huge with ample space. The room opens into a lounge with sofa, table for 2, coffee making area, wall mounted LCD TV and has its own aircond control. Then it goes into the room where you have all the usual items, plus another LCD TV and aircond control as well. By the way, the fridge is located in the room. Probably would have been better to be placed at the lounge area where the coffee making facility is located.

The toilet was ok – comes with a bath tub. But I feel it is a bit small considering that the room is huge. But then again, most of the times are spent in the room, so it is ok. The only downside was the water pressure – it was disappointingly low, and my room was located on the 3rd floor. The bed was a bit on the softer side.

The buffet breakfast spread was good – plenty of breads, jams, fruits, salads and hot items, probably more than enough to cater for an average taste buds.

The staffs were very helpful – most of the staffs that I came across were obliging and welcoming.

The other thing, you need to be careful with the room cards. It get demagnetised fairly easily, and you have to make your way back to the front office when you can no longer open your door with the card. I had to do that a few times during my stay, and there were other guests with that problems as well, so I knew it wasn’t limited to my cards only.

All in all, it was a great stay. I would return to the hotel again in my future visit.

  • Stayed November 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
4 Thank mcbrain
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ana M, Sales Coordinator at City Seasons Al Hamra Hotel Abu Dhabi, responded to this review, August 17, 2013
Dear Sir,

Thank you for staying with us and for giving us such a wonderful feedback. We are happy to hear you had a great stay with us. We look forward to welcome you again on your next visit to us.

Best Regards,
Ana M.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Putrajaya, Malaysia
Level Contributor
38 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 48 helpful votes
Reviewed March 7, 2013

Great room, spacious, clean and feel very comfortable. They have coffee-tea making facilities. Internet/Wifi available for free in the room. The restaurant served wide range of selections for dinner as well as for breakfast. Hotel staff are quite friendly and helpful.
The lobby area are large enough for you to choose on which corner you want to sit. As my favourite corner is the arabic style.
I really enjoyed my stay here.

  • Stayed February 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
5 Thank tunteja
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotels you might also like...
Travelers also viewed these Abu Dhabi hotels
0.2 mi away
Holiday Inn Abu Dhabi Downtown
0.5 mi away
Tryp by Wyndham Abu Dhabi City Centre
0.6 mi away
Ramada Abu Dhabi Downtown
Ramada Abu Dhabi Downtown
#53 of 128 in Abu Dhabi
690 reviews
Show Prices
Show Prices
Show Prices
1.0 mi away
Ramada Abu Dhabi Corniche
Ramada Abu Dhabi Corniche
#61 of 128 in Abu Dhabi
449 reviews
0.6 mi away
Cristal Hotel Abu Dhabi
Cristal Hotel Abu Dhabi
#10 of 128 in Abu Dhabi
1,519 reviews
0.5 mi away
Nehal Hotel by Bin Majid Hotels & Resort
Show Prices
Show Prices
Show Prices

Been to City Seasons Al Hamra Hotel Abu Dhabi? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about City Seasons Al Hamra Hotel Abu Dhabi

Property: City Seasons Al Hamra Hotel Abu Dhabi
Address: Sheikh Zayed 1st Street (Electra Street) | Al Markaziyah, Abu Dhabi 4706, United Arab Emirates
Location: United Arab Emirates > Emirate of Abu Dhabi > Abu Dhabi
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Spa Suites Wheelchair access Airport Transportation
Hotel Style:
Ranked #47 of 128 Hotels in Abu Dhabi
Price Range (Based on Average Rates): $
Hotel Class:4 star — City Seasons Al Hamra Hotel Abu Dhabi 4*
Number of rooms: 310
Official Description (provided by the hotel):
Discover the New Look of City Seasons Al Hamra Hotel featuring 310 elegant and spacious rooms and suites to welcome you with the warm tradition of Arabian hospitality combined with a variety of services making it the ideal hotel and destination for business and leisure travelers. Located in the centre of Abu Dhabi's commercial business district, yet offers quick and easy access to the major shopping and leisure centers. City Seasons Al Hamra offers variety of services which includes complimentary Wifi Internet Access, Valet Parking, 24-hour room service, gym, massage, Sauna, Steam room, Business Center, Banquet and Conference facilities up to 300 capacity, and the Executive Floor provides a private check-in/check-out area with dedicated personal service, Executive Lounge access and privileges. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Expedia, Booking.com, Orbitz, Travelocity, Ctrip TA, Hotwire, Hotels.com, TripOnline SA, Cancelon, Cheap Tickets, getaroom.com and HotelQuickly so you can book your City Seasons Al Hamra Hotel Abu Dhabi reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing