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“Fine for a short stay”

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Al Diar Palm Hotel Apartments
Ranked #96 of 129 Hotels in Abu Dhabi
London, United Kingdom
Level Contributor
29 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
“Fine for a short stay”
3 of 5 bubbles Reviewed February 19, 2012

The hotel was difficult to find but once we reached it the apartment was spacious. We stayed only for one night as we were traveling from Dubai to the Liwa Desert and needed to have a stop for the long drive. It was relatively clean but not spotless by any standards. The TV and the fridge were not working when we checked in but were immediately resolved by a technician who came in. One disappointing feature was that there was no microwave in the room and while we were initially given an idea that an extra bed can be accommodated, when we checked in we were told that this facility does not exist in this hotel.
The only time we used room service was the next day morning. I had requested for a small soup bowl for my son. It was very frustrating as we were made to wait for half an hour for the bowl to be delivered to our room after repeatedly calling them and the receptionist reassuring us that we will receive it in 5 minutes. It would have been much better if she had set the expectations correctly.

  • Stayed February 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
2 Thank Pghosh1051
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AlDiarPalmHotel, General Manager at Al Diar Palm Hotel Apartments, responded to this review, February 25, 2012
Dear Guest,

Thank you for your recent stay at Palm Hotel Apartments and for your valuable feedback. I regret the inconvenience caused to you during your stay. I would like to reassure you that every possible measure will be taken to ensure that the issues highlighted in your feedback are effectively addressed. We remain committed to providing our guests with world class hospitality and service which is best in class and a feedback like yours helps us to identify areas of enhancement. We look forward to welcoming you back at Palm Hotel Apartments and offering you a better stay.

Warm Regards,
Management
Palm Hotel Apartments
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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20 reviews from our community

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Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    3.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (5)
Date | Rating
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  • English first
  • Italian first
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  • Any
English first
Abu Dhabi, United Arab Emirates
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 bubbles Reviewed May 22, 2011

I have stayed at the Al Diar Palm Suites twice before. A peaceful and comfortable get away for atleast a day, sometime to myself away from the hassels of everyday life...a good night's sleep and a humble breakfast. A nice place to stay.

Room Tip: Book online!
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  • Stayed May 2011, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank Diva20
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hamburg
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 bubbles Reviewed March 10, 2009

I recommend this hotel to people that want to stay for business and not for luxury and leisure. The suite is spacious (it is actually a little apartment). THere is a kitchen with microwave, refrigerator and stove. Staff is friendly and helpful.

The rear area of the breakfast area is currently renovated (early march 2009) and you will have to expect some influence. The food is basic but it will get you going.

The hotel has a sports facility under the roof and it is operational. Don't expect a fancy glass window show room. Just the machines and a shower (I recomend to use the shower in your room).

The location of the hotel is in the old city and not easy to find. The entrance to the hotel is from the back side of the building. Access is via a narrow side road. The hotel sign is visible from the main street but I think it is not illuminated at night. Taxi drivers will find the hotel when you tell them it is close to the Habib bank (3 minutes walk with luggage if you know where you need to go). Be prepared that the roads have several old and new names. Google names might help you but they are sometimes not known.

Use this as a search string in google maps to find the hotel 24.477268, 54.370968

Parking is difficult in the area but if you accept a little walk from the car to the hotel you should be fine (I found parking every night and this was during the exhibition week).

  • Stayed February 2009, traveled on business
    • Value
    • Location
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    • Cleanliness
    • Service
Helpful?
3 Thank GeoMagician
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
New York
Level Contributor
146 reviews
86 hotel reviews
common_n_hotel_reviews_1bd8 90 helpful votes
2 of 5 bubbles Reviewed February 23, 2009

The hotel was very clean and the suite spacious, but the furnishings are minimal and service is "basic" at best. I had a 1 bedroom suite, all good size rooms, but furnished with bare basics-- sofa, table, bed, dresser, great closet space. A picture on the wall in each room. One of the two bedside lamps was missing a lightbulb. Basic kitchen utensils if you want to cook yourself, but no towel to use in kitchen. The key card machine was not working for over 3 days, so each time you had to go to front desk and they had to take you up to room with a master key, very inconvenient, and never an apology. Breakfast was good, reasonable, and well presented. Location is not bad, edge of city but has a taxi stand not far away and a few good restaurants within walking distance. There are many nicer rooms to be had in Abu Dhabi, this is a little to basic. Not well insulated from street noise at night. Prior to my arrival I sent the hotel one e-mail with a question about pool facility or use, it was never answered.

  • Stayed February 2009, traveled on business
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank RobNewYorkCity
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Al Diar Palm Hotel Apartments

Property: Al Diar Palm Hotel Apartments
Address: Muroor Road, PO Box 2406, Abu Dhabi 2404, United Arab Emirates
Location: United Arab Emirates > Emirate of Abu Dhabi > Abu Dhabi
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Kitchenette Restaurant
Hotel Style:
Ranked #96 of 129 Hotels in Abu Dhabi
Hotel Class:3.5 star — Al Diar Palm Hotel Apartments 3.5*
Number of rooms: 72
Official Description (provided by the hotel):
The Al Diar Palm Hotel Apartments is located in the city centre of Abu Dhabi on Muroor Road, and is close to major business and shopping areas. It is also 100 minutes from Dubai International airport, 25 minutes away from Abu Dhabi International Airport and just 2 minutes away from the bus/taxi station. Given the ease of access that the hotel provides, business and leisure travelers can get the most out their trips to the city. The hotel consists of 72 classy one-bedroom apartment-style suites. The suites are spacious (55 sq m), well furnished, equipped with all the latest amenities and elegantly divided to form a living space that is not only luxurious but highly functional too. Each of the units features a master bedroom with an en-suite bathroom, plus a separate living-dining room with kitchenette facilities. Other facilities include a washing machine, fridge and a work station comprising of a desk and a comfortable chair. The hotel's La Palma restaurant offers a cosy and relaxing ambience and serves breakfast, lunch and dinner. You can choose from an extensive range of international cuisines either from the a la carte menu or sumptuous buffets. For those who want to stay in shape the hotel also offers a fully equipped gymnasium. ... more   less 
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