Communication was a problem - I contacted the hotel directly (by phone) to book, was given a deal inclusive of taxes and charges - 545 euro for 4 nights, B&B for 2 people, one double room. This was never confirmed by email as I requested. I confirmed the price the day before arrival.On arrival, late at night, we were given a room on the 9th floor the 'VIP' floor - 185 euro per night B&B excluding taxes.A lot of negotiation was required to get the price that was agreed on by phone. Some rooms are exposed to more noise.Room size was OK. Clean linen, room and bathroom.Reception staff were not very helpful.
Pool area on 3rd floor - quiet, poolside service, poor. Would recommend only with warning.
- Also Known As:
- Cham Palace Damascus Hotel Damascus
- Cham Palace Hotel Damascus
- Damascus Cham Palace Hotel