Just returned from a 3 night stay at the Agenor Boutique hotel, and wow, what an experience!! The hotel is actually a traditional Damascene house that has been beautifully restored and only recently opened. Every aspect of the hotel is spectacular. When you step into the internal courtyard from reception for the first time it is breathtaking. There is a series of rooms coming off the courtyard and I think more upstairs, we were on the ground floor. I traveled with a friend so we had room 3 with 2 single beds. The details in the room were again absolutely lovely, even the ceiling detail was amazing to look at. Our room had a good sized bathroom with a lovely shower (which did leak all over the floor - this does need to be fixed). The airconditioning in the room was great and there was a flat screen TV with satellite channels in English. The room was nice and dark and quiet at night. Only real gripe with the room was that the beds and pillows were very hard, softer would be nice!
The location of the Agenor was perfect. Right in the heart of the Old City on Straight Street it is an easy walk to most of the main sights. We spent 4 great days just wandering around, taking in the sights, eating, shopping and meeting locals.
There was free wifi throughout the hotel which was a nice surprise.
The absolute best thing about this hotel for us was the reception staff (especially Sharjan and Rania) who were so incredibly helpful. They happily made dinner reservations for us, booked us into a hamman, helped us haggle over prices, exchanged money for us, organised taxis, gave us written directions - nothing was to much for them and their help really did make our stay extra special.
The only thing we felt let this hotel down was the service from the cafe staff (who are separate from the hotel staff). Half an hour wait for a cup of tea is not great and they speak little English so communication was difficult. Given the cafe has just opened am sure this will be sorted out soon.
Overall, we absolutely loved our stay in Damascus which is such a charming city, and the Agenor was perfect.