My company had arranged for me to stay at Ezdan for 2 months from January till March 2013. It was truly one of the worst experiences I have ever had in a hotel. Looking past the ancient and filthy decor, the "many services" the hotel provided were terrible. The staff was extremely rude for no reason, and every time I wanted to simply order food to my room, it would take over an hour for someone to answer the phone from either the restaurant or the over-priced supermarket. When they did answer, they would also be rude over the phone and they would deliver almost an hour later or more.
Now when it comes to the food, you'd think paying 50 riyals for a serving of pasta would mean that it is good quality food. On the contrary, it was nauseating and might as well have been made out of cardboard. The presentations of the various foods I had ordered during my stay were also appetite-killers. I did not enjoy any of the meals I had, and I tried many of them.
As for the supermarket, the prices are ridiculous.
My 2nd week into this stay, I realized that cleanliness was not a term that anyone used in the hotel. As I was staying in the hotel apartment, walking around the small kitchen, I saw rust everywhere, broken marble, some unexplainable large patches of dirt that would not come off. Whenever room service came to clean the room, they would merely vacuum and change the towels and wipe the bathroom floor. Totally skipping over the layers and layers of dust floating around the room, that had probably never been cleaned. And other dirty areas of the room that I could not bring myself to clean, not wanting to find out what the dirt was.
And I have to mention that my A/C broke down 3 weeks in and no matter how many times I asked for maintenance to fix it, they never did. So I had to purchase a mini fan to be able to survive the hotter days.
Almost 2 months in, I could not stay in that hotel anymore, I was disgusted, miserable, and more than willing to pay for my own stay in any other hotel to avoid this horrible experience.
When I found out how much my company was paying for my room in Ezdan, I was shocked and later managed to make them move me to a 5-star hotel that charged the same amount!
Overall, I would highly recommend that people steer clear of this place to avoid going through this TERRIBLE experience. I would never stay at this hotel again, even if I was paid thousands to.
- Official Description (provided by the hotel):
- Ezdan Hotel, West Bay is not just a place that provides affordable accommodation; it is a community of people from around the globe. Accommodation ranging from a single room for a single night to apartments with three bedrooms can be your place to stay or let it be your home for years to come. While it is the largest hotel in Qatar, our staff is passionate about providing individualized service to our guests. Our guests often remember our staff members and actually ask for them by their first names. Our Atrium boasts amenities that would serve guests from all walks of life. Olympic size swimming pool, kids’ playground, game room, sports cafe, international restaurants, pool-side food-stand and much more… Our guests are able to spend extended period of time without even going out of the building. Ample parking inside takes the burden away of securing your vehicle overlooking the Arabian Sea is certainly a view that creates memories. Taking a stroll around the Corniche which hugs the shore-line is an added benefit to those who like to walk or run with a breathtaking view. Our Ezdan Community enjoys the following: • 3,000 rooms of unparalleled luxury units and hotel rooms • Olympic size swimming pool • Health club with all equipment • International restaurants • A supermarket for your convenience • Fully equipped conference center with a wedding venue • Within walking distance to the largest shopping mall in the city • 25 minutes to Hamad International Airport Ezdan Hotel and Apartments invite you to indulge in an exclusive lifestyle of comfort and convenience in the heart of Doha city. Ezdan Hotel and Apartments bring together a combination of spectacular views, a vibrant community and a premium location in a comfortable setting. ... more less
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- Also Known As:
- Ezdan Hotel And Suites
- Ezdan Hotel Doha