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“Shocking experience”
1 of 5 bubbles Review of Plaza Inn Doha

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Plaza Inn Doha
Ranked #64 of 131 Hotels in Doha
Dubai
2 reviews
“Shocking experience”
Reviewed October 10, 2012

Stayed at the Best Western Doha for one night. Inquired about something to eat at 22H30 only to be told that the restaurant was closed but room service was available. On arrival at my room was greeted by the attached picture of the internet cable wrapped around the door handle.
The room was small but clean, definately way below par for the region. After waiting for 45 minutes I was disturbed by a noise coming from across the hall, it was the the housekeeping department servicing a room at 23H30 in the evening. I went down to reception to inquire about the my food, only to be informed that they had no order for me?

The MOD did offer to have the food prepared and delivered, but I declined as it was already late and I had an early start. I went back to my room and got into bed only to be disturbed 20 min later (01H00) by the deliveru of my room service order which I refused to accept.

Although the room did have a min bar, it was empty.
The only free elecrtic socket in the room did not work and the side lamp had to be unplugged to charge my mobile phone.

The window looked onto a small ledge that was filled with bird faeces, feathers and a bird carcass.

  • Stayed October 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Bradv v
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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253 reviews from our community

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Rating summary
  • Sleep Quality
    4 of 5 bubbles
  • Location
    3.5 of 5 bubbles
  • Rooms
    3.5 of 5 bubbles
  • Service
    3.5 of 5 bubbles
  • Value
    3.5 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (38)
Date | Rating
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English first
Berryville, Virginia
Level Contributor
42 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
Reviewed September 23, 2012

I have stayed twice here. The rooms are large with great bathrooms. Restaurant has a great breakfast and serves nice meals. But you have to walk down to the Movenpick to get a beer or cocktail. I understand that Qatar does not allow its citizens to drink, but they do allow the international hotels to serve alcohol to the guest(you have to show your passport). Sometimes you really need a beer after being outside in 47C temps all day.

The host cleaning my room always goes through my bag(I mark things to verify this as I travel extensively and like to know). Not that I keep anything of value in my bag!

Room Tip: Interior rooms are cooler!
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  • Stayed August 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank isogriffin
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Stockholm
Level Contributor
251 reviews
37 hotel reviews
common_n_hotel_reviews_1bd8 97 helpful votes
Reviewed July 27, 2012

I stayed in Best Western Doha for a night and I only have positive things to stay except for one item, the aircondition. The whole hotel is very clean, staff are friendly and service-oriented, gym and pool well-maintained, bathroom very big with both tub and shower and bidet and toilet, bedroom itself needs more light. Sure it is cozy with somewhat dim lights but some people need lots of light to see. I did not take the breakfast because I had early morning flight but it was sweet of them to offer packing the breakfast for me (which I declined politely). I ate dinner in the Indian restaurant in the hotel. Food is quite OK, service is good.

Now my only complaint: the aircon blows right straight into the bed so I felt very cold even under the sheets. I tried turning if off (but it became too hot), turning it to higher temperature (still blowing right to my bed), etc, but it was still very uncomfortable. I originally requested for a room with nice view but I did not get one. It was kind of them to allow early check-in (by 9am), I appreciate it.

It is near the Museum of Islamic Art (by taxi, it is 10-20 Qatar Riyal). Do not take offers from private individuals who would offer 30-40 riyal to go to the museum.

  • Stayed July 2012, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Jenstockholm
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Glasgow, United Kingdom
Level Contributor
9 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed June 6, 2012

Good service and a clean hotel. No complaints on those parts.

The only problem was that due to the positioning of the vents for the air-conditioning, I never got a good sleep. This is a pity because the bed was comfortable. The air from the vent blows right onto the head of the bed, so you have a cold draught blowing in your face practically. I switched the air-con off so I could get to sleep, but I woke up about two hours later because it was too warm. I had the fan on the lowest setting, yet it was still too forceful a draught to sleep under, For this, the hotel gets a poor rating.

Room Tip: Make sure the air-con in your room does not blow onto the head of the bed, otherwise you'll get...
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  • Stayed June 2012, traveled on business
    • Value
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank caloomba
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

Travelers are raving about these Doha hotels

Hillsborough, New Jersey
Level Contributor
210 reviews
36 hotel reviews
common_n_hotel_reviews_1bd8 72 helpful votes
Reviewed April 20, 2012

This hotel was clean and quiet but we could not get the internet to work in our room (even after asking for help). Even worse, the breakfast we read was included was not included (which was why we chose the hotel). They wanted to charge upwards of $25USD for each person for breakfast. We went hungry instead.

Stayed March 2012, traveled as a couple
Helpful?
1 Thank Cindy A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Constant Traveller
Level Contributor
407 reviews
171 hotel reviews
common_n_hotel_reviews_1bd8 445 helpful votes
Reviewed April 2, 2012

Every hotel in Qatar is over-priced for what you get, but that doesn’t mean you have to like it! This Best Western is a modern, mid-range hotel that looks great on the web, but keeps missing opportunities to do a good job. I don’t think I will be back.

I arrived at the hotel from the airport at 4am one morning in March 2012. My room, purchased on-line, was about US$130 a night, without breakfast. The taxi from the airport was 30QR, about $10, and took just minutes. The building is relatively new and modern, and at this point I’m thinking, not bad!

The room (x05) was smallish, but clean, modern and adequate. The bed was comfortable. Wifi worked well, and there was no problem logging on. The TV has 30 channels, including few English channels with CNN and BBC. There was a coffee pot and a luggage rack, which are two minor items of thoughtfulness for which I look in every hotel.

I studied the hotel floorplan and learned the hotel has about 180 rooms. I also found my room is the smallest room in the hotel; I may have been assigned this as a punishment after purchasing on-line. In addition, three rooms on each floor (#x16, x17 and x18) do not have exterior windows, but open on to a dim atrium; avoid them at all cost.

The lobby is far from grand, but certainly functional and tidy. One real plus: the coffee bar in the lobby makes excellent coffees. The Pilipino staff speaks English and they are very helpful.

Breakfast, lunch and dinner are served as semi-buffet. The breakfast buffet was pleasant, the room is spacious and the tables are fine. Breakfast was about US$20 a day, a bit high for a standardized buffet without omelets and such.

So why do I feel this hotel fails? Because at almost every instance, it fails to make travel convenient or fun. Consider:

 Even at 4am, check-in took forever.

 The electrical access for my laptop required unplugging the desk lamp AND climbing under the desk. I then had to unplug my computer to plug in the charger for my cell phone. (These gymnastics simply are unacceptable in a new, modern hotel.)

 The wifi was slow and uneven, and when I complained the staff suggested using a hard-wired connection. Unhappily, that connection was behind the bed, so I would have to sit on the bed instead of at my desk to do my email.

 The layout of the hotel is a labyrinth, and I almost had to leave a trail of breadcrumbs to find my way back to my room.

 Taking up a huge chunk of the bedroom was a TV stand that looked like the Slab in "2001: A Space Oddessy". It was so big, I had to sit at the desk sideways.

 The bathroom was so cramped I could not walk to the toilet, but had to scuttle in sideways, like a crab (this may be a function of getting the smallest room in the hotel). The shower was equally inconvenient.

 The elevators all have separate call buttons, so you have to push them all to minimize wait times. (Oddly, each elevator has a clock over the door, and none of the clocks show the same time!)

 The hotel booked a taxi for me, but it never showed, and they were unable to get me another. I ended up flagging down a taxi on my own.

 There is no parking, or convenient drop-off/pick-up location.

 The hotel did some laundry for me, at a very high price, but neglected to get it back on time NOR did they fold my business shirts, which had been explicitly requested on the order form.

At the end of the day, it’s all about the quality of the service. I think the Doha Seef fails. For the money, I would rate this as an inferior choice and I do not plan to return.

Room Tip: Avoid the rooms in the x05 tower- they're just too cramped.
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  • Stayed March 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank PilotMike2009
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dhahran, Saudi Arabia
Level Contributor
55 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed March 27, 2012

All the staff that I met were very friendly and helpful.

Had good sized twin room. Room was clean, bathroom was compact but had toiletries and good quality towels.

There is limited garage parking under the hotel which is good for added security.

Hotel hasn't a bar but if you want an alcoholic drink you can visit the Movenpick 2 mins up the street.

Had evening meal and breakfast in the hotel and both were good quality and plentyful.

There didn't seem to be much in the way of shops or restaurants near the hotel.

  • Stayed March 2012, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank StuInSaudi
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Plaza Inn Doha

Property: Plaza Inn Doha
Address: Old Salata Street | Al Meena St, Doha 22920, Qatar
Location: Qatar > Doha
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Airport Transportation
Hotel Style:
#57 Luxury Hotel in Doha
Price Range (Based on Average Rates): $
Hotel Class:4 star — Plaza Inn Doha 4*
Number of rooms: 180
Official Description (provided by the hotel):
Sophisticated, comfortable, budget-friendly and perfectly placed... Plaza Inn is everything that today's business traveler needs. Just a short walk away from the stunning Corniche, the monumental Museum of Islamic Art and the bustling Souq Waqif, the hotel's strategic location puts you in close proximity to business districts, government offices, banks and the international airport. It is also minutes away from numerous shopping and leisure facilities. Plaza Inn is just the perfect place to be, work time or downtime. Comfortable rooms that make business sense The hotel features 120 business suites amongst its 180 rooms. Spacious, comfortable and beautifully appointed, each is thoughtfully designed to allow the crucial work-life balance business executive needs. From free Wi-Fi connectivity and open space work areas that feature a large desk, scanner, copier and printer, to comfortable beds, flat-screen TV and a contemporary bathroom, there's everything you will need to breeze through your day in comfort. Other amenities include coffee and tea making facilities and a mini bar. A choice of international flavors Plaza Inn offers some of Doha's finest dining experiences. Enjoy a choice of global cuisines, including Middle Eastern, Indian and Continental. Expect fast service, innovative menus, affordable pricing and free Wi-Fi connectivity, from breakfast to dinner and beyond. For those on the go, there's the option of an express business meal or quick bites. The Lobby Lounge offers an eclectic selection of coffee, tea and specialty beverages; perfect accompaniments for a business meeting or a relaxed afternoon. A perfect business setting With flexible meeting spaces and conference rooms, equipped with the cutting-edge technology, Plaza Inn has everything you will need for a successful business event; be it a high profile meeting, product launch, conference or a celebration. Our professional event planner will ensure that your event is customized to the last detail and executed in absolute style. Relax. Recharge. Be it to stay fit or refresh yourself, Plaza Inn has just what you will need. Kick-start your day at the state-of-the-art health club and gymnasium, with the latest cardio and fitness equipment or head to the roof-top swimming pool to unwind after a long day, soaking in spectacular views of the West Bay skyline. Services and Facilities  24-hour Reception and Concierge  24-hour Security  24-hour Room Service  Express Dining  Conference and Meeting Facilities  Parking Facility  Executive Floors and Lounge  Business Center  Laundry and Dry Cleaning Services  Health Club, Gymnasium  Rooftop Swimming Pool  Foreign Exchange  Limousine Transfers  Travel and Tours Services  Airport Transfers ... more   less 
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Also Known As:
Doha Seef Hotel

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