We booked a suite for ourselves and 21 month old son for 3 nights. We checked in and had a beautiful fruit plate waiting for us, room was great. Nice view of the city and the ocean. Huge bathroom and bathtub.
Went to the pool and had to get our own chairs set up. No sign of staff. Swam for a bit then headed to the beach. Finally got a beer! Swam out to the floating dock, very neat. Our son loved the piggy back ride swim out and all the small fish around the dock. Decided to have dinner on the patio out by the beach. Server was great with our son, even brought cookies for him that I had to hide :)
I order beef tenderloin medium rare. It took about 30 minutes to get our food. My stock was well done. By that time we could not wait to get a new one rebooked as our son was ready to go to bed. The rest of the food was great. They were very nice and comped the meal.
The TV wasn't working when we got to the room and someone had to come up and service it. Then after we got our son to bed I was excited about the bath tub. The water was Luke warm, I could only stay in for 3 minutes. The next morning it was fine. We had called to tell them about it, but could not have someone come in, as our son was sleeping.
Next day we had great pool time, but when we got to our room the key would not work. The staff was cleaning and they could not get it open with a master key either. Turns out the lock itself was broken and we had to be moved to another room. We were really disappointed at this time! This is Four Seasons, not motel 6!
They told us they would buy us dinner the next night, which they did, and that was nice. From that point on we received very good service and no more problems. It was a rocky start. We will give it another try. All the food and staff was excellent at the hotel. Our son loved all the attention. We even tried the kids club with him and there was a fun room upstairs with video games, air hockey, and fuze ball. We enjoyed that. (Bad sand storm that day).
Newcomers to Doha: everything is closed on Friday mornings, so if you have a sand storm, you are pretty much stuck in the hotel until afternoon.
All in all it was a nice stay, and they made up for the problems. They said they will upgrade us next time we come, which is a nice gesture. We will return.
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- Also Known As:
- 4 Seasons Hotel Doha
- Four Seasons Doha
- Doha Four Seasons