I've recently stayed here for 2 weeks on business with 2 colleagues (who also have the same opinion) that if we hadn't been staying here through work, we would have had to relocate.
The rooms are substantial in size, clean and tidy and they get cleaned every day. I actually got upgraded to a suite on arrival as they didn't have any regular rooms which I was more than happy to oblige. The wifi is free and very fast and works all over the hotel including at the pool which is why this hotel gets a star! Sadly that's where the good stuff ends......
Many of my room plug sockets did not work. The room service, you can guarantee will take ages and more than likely wrong. The phones do not work properly when you try to select any of the corresponding departments so always having to deal with equally unhelpful people at reception.
The 2 times I had dinner in the restaurant I was the only person dining so the atmosphere wasn't so welcoming. With news for ambience, no alcahol being served and non speaking English waiters it made for quite a painful experience all in all. Needless to say we ate out nearly every night. The local souk serves much more variety of food for a fraction of the price and is a lot more of an enjoyable experience. There's is not much else around the hotel other than the Museum of Islamic Art which is great so you will have to get a taxi everywhere which are not expensive if you want to go out drinking/eating or sight seeing. Getting home however will be a challenge however as not a single taxi knows where this hotel is! Thank god we had practise at describing the location!
The breakfast is pretty basic but at least you can help yourself to a buffet. The lunch buffet is somewhat disappointing on the roof 'terrace'.
The pool is very small and disappointing after seeing glamorous pictures if it online and it's absolutely freezing with little care or attention paid to the sun loungers or the surrounding areas. The gym is basic and small and with one of the 2 treadmills not working, made for little choice and the 'spa' is merely a locked door saying 'massage room', which I can't imagine many people ventured.
This is not a hotel for holiday makers, you will be totally disappointed. If you are coming here on business you will not be disappointed with the wifi network however if you need answers, services and things generally working well, quick and efficiently, do not stay here.
I do not stay in particularly posh or expensive hotels but it's just all a bit below average and can't understand the high rating of stars for this hotel! There are plenty of others that are much better to choose from.
- Official Description (provided by the hotel):
- A place of luxury and exclusivity, The Royal Riviera Hotel is unique in service, location and style. Ten minutes away from Doha International Airport, this 5 star hotel offers breathtaking panoramic views of the skyline and the Arabian Gulf, The Royal Riviera Hotel is located in one of the most exclusive areas in Doha along the Corniche, overlooking the Museum of Islamic Arts & steps away from the ... more less
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