We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.

“Falls short of real five star standards” 3 of 5 bubbles
Review of The Ritz-Carlton, Doha

Best prices for -
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 1 more site!
The Ritz-Carlton, Doha
Ranked #12 of 141 Hotels in Doha
Certificate of Excellence
Dubai
Level Contributor
87 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 48 helpful votes
“Falls short of real five star standards”
3 of 5 bubbles Reviewed February 28, 2014

The Ritz Carlton in Doha styles itself as a top, 5* luxury hotel so it is against this standard that it has to be judged. It has its good points. The staff are friendly. My room (and bed) were very comfortable (though on two nights noise from a neighbouring room made sleep difficult) . And the food was generally of a high standard. But service during my stay was just too inconsistent. I asked for a morning newspaper each day but it arrived less than 50% of the time. The breakfast buffet was fine when quiet but collapsed when the hotel was full. On one day the orange juice ran out. On another the queue for eggs was particularly long. One morning I had to ask twice for a jug of cold milk only to see it taken from my table before I had been able to add it to my tea. At meals the bill either arrived before you had even started eating or not at all. The (nice) pool area also got very busy at weekends. Unfortunately there is no beach. With some tightening up, the Ritz could be genuinely first class. But it isn't at the moment.

  • Stayed February 2014, traveled on business
    • 3 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
1 Thank JRMJ
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hoss V, Owner at The Ritz-Carlton, Doha, responded to this review, March 3, 2014
Dear Sir,

First of all, I would like to thank you for sharing your feedback regarding your experience during your stay here at The Ritz Carlton Doha.
I do sincerely apologize for the inconveniences you have experienced in our restaurant and our services in general. I have discussed this with our senior management and also our Food and Beverage team and we will definitely look into our weaknesses in order to enhance our services.
I appreciate your understanding as we continue to improve our customer experience.
Once again, thank you for comments and we look forward to welcoming you back here at The Ritz Carlton Doha.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Write a Review

611 reviews from our community

Traveler rating
    355
    167
    54
    19
    16
See reviews for
98
128
41
246
Rating summary
  • Sleep Quality
    4.5 of 5 bubbles
  • Location
    4 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (101)
Date | Rating
  • Arabic first
  • Dutch first
  • English first
  • French first
  • German first
  • Indonesian first
  • Italian first
  • Japanese first
  • Korean first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Turkish first
  • Any
English first
Venice, Italy
Level Contributor
25 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 bubbles Reviewed February 24, 2014

A 5am check in with minimum delay and exceptionally friendly and efficent staff. Rooms are absolutely 5 star and with the Club Level booking there an ever changing buffet available 24/7 on the 23rd floor. An ample choice of restaurants and top class treatment without ever being overbaring or invasive.

Room Tip: No need for advice. They have thought of everything.
See more room tips
  • Stayed February 2014, traveled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank MARK O
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Κηφισιά, Ελλάδα
Level Contributor
11 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 bubbles Reviewed February 20, 2014

Sea View? Farther than the eye can see.
Comfy Bed? Better than sleeping with the fishes.
Hi-Speed Web? What do you think?
TV? Like a video wall.
Shower? For two sumo-wrestlers.
Desk Space? The Envy of Your Boss!

  • Stayed February 2014, traveled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Marios_Kataris
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sao Paulo, SP
Level Contributor
64 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
4 of 5 bubbles Reviewed February 11, 2014 via mobile

The hotel was very nice! The staff very polite! There was so many things to do in the hotel! Tennis court, big swimpool dor training, a nice gym room, squash, huge spa! Loved the hotel, the restaurant, the breakfast was amazing! Just, a little bit far from everything......

Stayed February 2014
Helpful?
1 Thank lee08br
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dubai, United Arab Emirates
Level Contributor
10 reviews
3 hotel reviews
4 of 5 bubbles Reviewed February 11, 2014

The Club lounge facility makes it perfect for business and the staff and food are very good. The facilities at the hotel are good but it is a fairly long way out of the centre but nowhere in Doha is too far away.

  • Stayed January 2014, traveled on business
    • 4 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Ahmed M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bucharest, Bucuresti, Romania
Level Contributor
14 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
3 of 5 bubbles Reviewed February 10, 2014

A pretty average stay, not quite the luxury you would see at other 5* hotels.
The decor is a bit dated, the interior swimming pool although big, not too nice looking.
The hotel is far from downtown and there are no taxis around so you have to take the hotel limo which is about 4 times more expensive than a regular cab, or you have to order a cab, but it might take one hour to get one!

  • Stayed February 2014, traveled with family
    • 3 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
1 Thank Artadaggio
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hoss V, Owner at The Ritz-Carlton, Doha, responded to this review, February 11, 2014
I am truly disappointed that your recent stay was not up to your expectation. I am grateful for your valuable feedback and you can be assured that we will work hard to rectify and work on your valid comments. We as The Ritz-Carlton take great pride in our service commitment to our valued guests and will work hard to regain your confidence in our services.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
New York City, New York
Level Contributor
19 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
5 of 5 bubbles Reviewed January 22, 2014

I can't complaint nothing. just can say excellent. spacious room with the sea view. all the personal are friendly and very helpful. the services are top of the top. the restaurants were super and also the lounge on the 23rd floor is fantastic. When I check out, I have forgot my reading glasses in the room and Mr. Latupan (Loss Prevention Supervior) had sent it back to my address in Italy.
I appreciated so much for this service. Sure I'll stay at Ritz Carlton again.

Room Tip: all the room are excellent. don't need to choose. the standard rooms are like the suite in some...
See more room tips
  • Stayed January 2014, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank ttpretty
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotels you might also like...
Travelers also viewed these Doha hotels
3.6 mi away
W Doha Hotel & Residences
3.9 mi away
Four Seasons Hotel Doha
2.1 mi away
The St. Regis Doha
The St. Regis Doha
#6 of 141 in Doha
4.5 of 5 bubbles 1,152 reviews
Show Prices
Show Prices
Show Prices
3.8 mi away
Shangri-La Hotel, Doha
0.3 mi away
Grand Hyatt Doha Hotel & Villas
1.1 mi away
Marsa Malaz Kempinski, The Pearl - Doha
Show Prices
Show Prices
Show Prices

Been to The Ritz-Carlton, Doha? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about The Ritz-Carlton, Doha

Property: The Ritz-Carlton, Doha
Address: West Bay Lagoon | PO Box 23400, Doha 23400, Qatar
Phone Number:
Location: Qatar > Doha
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#10 Spa Hotel in Doha
#12 Luxury Hotel in Doha
#14 Romantic Hotel in Doha
#17 Family Hotel in Doha
#19 Business Hotel in Doha
Price Range (Based on Average Rates): $$
Hotel Class:5 star — The Ritz-Carlton, Doha 5*
Number of rooms: 374
Official Description (provided by the hotel):
Voyage to an exclusive island resort, nestled on the shores of the sparkling blue waters. Grand, yet inviting, The Ritz-Carlton, Doha is an exceptional Qatar hotel that combines extravagant elegance with the warmth of a traditional Arabian welcome. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Marriott, Booking.com and Jetsetter so you can book your The Ritz-Carlton, Doha reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Ritz-Carlton Doha Hotel Doha
Ritz Doha
Doha Ritz Carlton

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing