I have been staying at the Sheraton weekly for the past six months. While the staff has been friendly and attentive, most recently, ( last week and a few weeks back) there were large groups in the hotel and service was not what it had been. This hotel seems to be the one of choice for government functions and meetings. Those meetings affect the staff's ability to provide good service. While previously I had felt like a valued customer, last week I felt very much "in the way". ( as I did on a previous similar occasion.) The front desk was always crowded and poorly run. The parking was a mess, with my driver being sent off to park a distance from the hotel and I was required to walk to my car carrying my luggage on a couple of occasions. The usual buffet breakfast that was part of the club room rate and been down graded to one-forth its size and served in the club lounge. It seems the hotel is a fine place to stay as long as the number of guests is low. These two experiences over the past month have convinced me to change my hotel on my weekly trip to Doha.
- Official Description (provided by the hotel):
- Sheraton Grand Doha Resort & Convention Hotel stands majestically amidst 70 acres of landscaped gardens. Our five-star Doha hotel is just a few minutes drive from the lively city center where the cultural heritage and modern lifestyle meet. Well-known throughout the Middle East as the "Pyramid of the Gulf," our comfortable hotel offers excellent service - from a wide range of meetings rooms with state-of-the-art facilities to restaurants with an array of sumptuous cuisine, and bars which are frequently visited by business travelers and young professionals. We can arrange airport pickup from one of our vehicles and also entry visitor's visas prior to your arrival. ... more less
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- Also Known As:
- Sheraton Doha Resort And Convention Hotel
- Sheraton Doha Hotel Doha
- Doha Sheraton