OK yet again Trip Adviser needs a ranking between average and Very Good. This was not very good but above average.
The building is good and a good new location for Doha. It certainly does not stack up yet against the Four Seasons which beats it hands down.
The rooms are ok same as Four Seasons. They are mean about replacing shampoos and bathroom bits which is a bit petty and annoying. The whole thing at the St Regis is that the staff just dont have the attention to detail needed in a 5 star hotel. They are very charming and willing - just need more training.
Butker service - I called three times at around midninght and held on for a long time - no reply. Room service - dont know their own menu very well and had to repeat things endlessley (delivered promptly though and quality OK).
Sevice in restaurant very, very sloppy and many things wine and menu items not available. Young staff clueless.
No tea or coffee facitities in the room - minibars not well stocked, housekeeping forgetting things here and there. . things too numerous to type out here I don't have time.
My recommendation - give them another 6 months to train the staff and it will be great! Note it is also a way out of town - not far about half way between downtown and the Pearl - probably not an issue.
Interestingly they have hotel taxis not just cars - that can save a lot of money on an extended stay.
- Official Description (provided by the hotel):
- Located on the shores of Doha’s glittering West Bay, the St. Regis Doha is a five-star luxury hotel with 336 guest rooms including 70 seductive suites, aiming to set new standards of luxury service & excellence with the signature St. Regis Butler Service.The hotel introduces a collection of ten signature restaurants & bars, extensive recreation facilities including world-acclaimed Remède Spa. The St. Regis Doha is the finest address for leisure & business travelers in Doha ... more less
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