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Crowne Plaza Doha - The Business Park
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Reviews (926)
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All reviewsbrazilian restaurantprem kumarbathroom floorbusiness triprooftop poolclose to the airportclub loungeexcellent serviceguest relationsroom serviceexcellent hotelrestaurant staffan upgrademain restaurantprofessional staffspecial thankswest bay
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Reviewed June 11, 2013

I accompanied my husband on a business trip to Doha and we stayed at the Crowne Plaza. The hotel was located fairly close to the airport but a taxi to the main attractions in town cost the equivalent of a few pounds only. Outside the hotel there was nothing to do. The hotel was clean, staff were friendly and the room we had was large and nicely furnished. We had access to the club lounge which served tasty food and alcoholic drinks in the evening and soft drinks with cake / biscuits throughout the day. The air conditioning in our room did not work but when I reported it, it was fixed within the hour. What I did not like particularly about the hotel was the pool area. It was surrounded by high walls, therefore no view, and it felt very enclosed. The people who were using the pool when I was there were groups of men who were eyeing up groups of women and it was not at all family friendly. I found the hotel very business like (which made sense as we were there on a business trip!) but lacking in any particular atmosphere. I would recommend the hotel for business travellers but certainly not for families and I sadly would not stay here again.

Room Tip: Lounge access via club room was good value.
  • Stayed: May 2013, traveled on business
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Thank Fiona66
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Savino L, General Manager at Crowne Plaza Doha - The Business Park, responded to this reviewResponded June 12, 2013

Dear Guest,

Thank you for taking time to share your feedback with us and the Tripadvisor community.

Honest feedback such as yours helps us develop our services to better accommodate the preferences of our diverse guests. Your comments have been taken into consideration and shared with the concerned departments.

It is true that our hotel is business oriented however we are constantly looking at ways to help leisure travelers get the most out of their stay with us. The options we provide include kids’ pool, Jacuzzi, spa with an extensive list of treatments conducted by our experienced therapists in addition to entertainment at our restaurants. We shall continue to introduce more options based on the current trends and feedback provided by our guests.

We would be delighted to welcome you and look after your stay at Crowne Plaza Doha - The Business Park should your travels bring you back to Doha.

Sincerely,

Savino Leone
General Manager
Crowne Plaza Doha - The Business Park.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed June 3, 2013

This was my second event held in Crowne Plaza Doha and it was better than the first visit. The first visit was a great experience so not sure how I can rate the second one.... Maybe PHENOMENAL!!! The staff is extremely professional and friendly (a great blend). I would always insist my company to host all our Qatar events in Crowne Plaza. As this is reviewed by the GM directly I would like to mention a few staff members who have given me some outstanding service... Such as Lanka, events manager, Anya from Aramede restaurant, Prem Kumar from the restaurant again.
We host a lot of events in the Middle East but I would rate Crowne plaza as one of the best hotel in service and staff. It has a perfect environment for business meetings, conference etc.
The food is just perfect especially when we have a lot of international clients they get to taste some authentic arabic cuisine with great taste. It is located in a very convenient location about 10 - 15 mins from the airport. I highly recommend this hotel for any business travel. As for my experience they just keep getting better with their service.

Room Tip: Not much of difference i noticed. All seems the same.
  • Stayed: May 2013, traveled on business
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1  Thank NeharAsmath
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Savino L, General Manager at Crowne Plaza Doha - The Business Park, responded to this reviewResponded June 4, 2013

Dear Guest,

Thank you for choosing Crowne Plaza Doha - The Business Park and for sharing your feedback with us!

It is humbling to hear that your stay with us was “Phenomenal” and rewarding to know that what helped make your stay successful was the attitude and service provided by our people.

I have shared your comments with our Events Sales Executive; Lanka, our Hostess; Anya, our Restaurant Manager; Prem and the team.

We look forward to welcoming you back soon to Crowne Plaza Doha - The Business Park on your next visit to Doha.

Best Regards,

Savino Leone
General Manager
Crowne Plaza Doha - The Business Park

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed June 2, 2013

I stayed and worked in this hotel on a business trip. I was tutoring a course at this hotel in May. I have stayed in this brand of hotel before but was pleasantly surprised by the quality of the stay here.
The front desk team were very helpful, polite and very welcoming indeed. I was in a king size room which was very clean, well equipped and the welcome fruit and complimentary water was a nice touch.
The bed was very comfortable with aromatherapy oils provided as a roll-on and spray.
Daily newspapers were provided and room service was generally prompt with a follow up phone call to check if the item had been delivered.
I mostly had breakfast and lunch here, there was a lot of choice both continental and local the Manager Prem was on the ball, he seemed to remember what i had for breakfast and was prompt in delievering it.
The bathroom was ample size and and well stocked, however as was previously commented by a reviewer there was tendency for water to pool on the bathroom floor.
In the business centre my event had an identified team member who was responsible for ensuring we had all we needed. It was well catered for with regards tea breaks in accordance with the package bought.
I only had dinner here once during my 4 day stay, it was a fish night and i was not that impressed with it,the fish cooked was very dry however lunch was always good with lots of choice and good quality.
Two negative points; on the one night i had dinner i wanted to take dessert up to my room, they offered to bring it up but it took about an hour which was reportedly due to a large group arriving for dinner. However the manager did apologise profusely and offered restitution.
I was charged for wine from the mini bar after i had been informed that all the drinks in the tea/coffee tray were complimentary but everything in the fridge was not.
The wine was in the tea/coffee tray. They relented after a rather lenghty discussion during check out.
Despite these events i will still rate this hotel highly, the staff could not do enought for you. It made the time away from home comfortable.
I like the fact that if you commend a member of staff to the management the team member was informed about it which must motivate the staff.
I did not pay for this myself so i cannot comment on how expensive or not this place is. Considering it is 5 star in this part of the world then high prices are to be expected i guess.
It is conveniently located about 5 -10mins close the airport.

  • Stayed: May 2013, traveled on business
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Thank Tayo I
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Savino L, General Manager at Crowne Plaza Doha - The Business Park, responded to this reviewResponded June 4, 2013

Dear Guest,

Thank you very much for sharing your detailed feedback with us and the Tripadvisor community!

We truly appreciate that you took the time to praise the service provided by our people as well as our facilities.

I am very happy to know that your course was a success and that you were pleasantly surprised by the quality of our hotel. I have shared your kind comments with our Restaurant Manager, Prem and the team.

I would like to sincerely apologize regarding the minibar issue and the fact that it took time to send the dessert to your room. Your comments have been shared with the concerned departments and corrective actions have been set to avoid encountering such incidents in the future.

We look forward to welcoming you back to Crowne Plaza Doha - The Business Park on your next visit to Doha.

Best Regards,

Savino Leone
General Manager
Crowne Plaza Doha - The Business Park

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed May 28, 2013

i was a guest of this hotel on may 16 2013 with a colleague.
we arrived at 08.00 pm and we were impressed by the sight of this very nice facilities.
an excellent welcome at the front desk and was given room 455.type of room "deluxe king room no smoking" very nice and functional.
we decided together with my colleague to have a diner at the "rodizio", a brasilian meat specialties restaurant. it has been not a good choice; aquality meat was mediocre,service was very rough,and high price...... next morning, day 17 of may, we went to have our breakfast, we found a great choice of cupourses and higyh quality of food. the surprise was the cost of the breakfast: price reported in the menu menu was 75 qar "continental breakfast". we paid 115 qar, i don't understand the reason for this difference, i believe breackfat eas too expensive .... equivalent to € 23.
painful notes: the shover is placed inside the bathtud and opening the top water goes out of bounds floding the bath floor.
the heater available presented oxidation stains, i think unbecoming verified. better to replace it with another one, clean or new.
the hallway carpets especially in front of the elevators was very dirty since a couple of week. they charge a good price € 127 in comparison to a 5 stars hotel.

  • Stayed: May 2013, traveled on business
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Thank pippo500
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Savino L, General Manager at Crowne Plaza Doha - The Business Park, responded to this reviewResponded June 1, 2013

Dear Guest,

We would like to thank you for taking time to share your detailed feedback with us regarding your recent stay in May 2013.

Firstly, we appreciate your positive feedback regarding your check-in experience.

Secondly, it is deeply disappointing to know that your dining experience was not up to your expectations. Please accept my sincere apologies and rest assured that your comments have been taken into consideration and shared with the concerned departments in order to help our guests get the most out of their stay with us.We have also noted your comments regarding the guestroom bathtub and necessary action will be taken accordingly.

I would like to apologize once again for the inconvenience you have experienced, please feel free to contact me directly in case you would like to discuss this matter further on email address: savino.leone@ihg.com.

We hope to welcome you back to Crowne Plaza Doha - The Business Park on your next visit to Doha.

Best Regards,

Savino Leone
General Manager
Crowne Plaza Doha - The Business Park

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed May 27, 2013

The Crowne Plaza was one of the bes places I've stayed during my trip to Doha. The property was nice, but the people made all the difference in the world. Breakfast in the restaurant was great. The pool/bar on the roof was very welcoming and a relaxing place to gather with friends at night. The front desk staff offered great ideas for things to do. One agent, Zebo, was absolutely amazing. She was one of the kindest, most worldly people I've ever met in my life. Not only did she offer great tourist ideas, she displayed more class and sophistication than agents at other hotels who are twice her age. Anyone staying at the Crowne Plaza would be wise to seek her advice.

Room Tip: There's lots of construction taking place in Doha, including some around the Crowne Plaza. If you get a room facing the front of the building you won't have to look at construction sites.
  • Stayed: April 2013, traveled on business
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1  Thank MrX-2013
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Savino L, General Manager at Crowne Plaza Doha - The Business Park, responded to this reviewResponded June 1, 2013

Dear Guest,

Thank you for sharing your feedback with us regarding your recent stay at Crowne Plaza Doha - The Business Park!

We really appreciate your positive comments regarding our facilities and more importantly the service provided by our people.

It is rewarding to know that our people made all the difference in your stay especially our Front Desk Agent, Zebo. We have shared your warm words with her and the team.

We look forward to welcoming you back to our hotel on your next visit to Doha.

Best Regards,

Savino Leone
General Manager
Crowne Plaza Doha - The Business Park

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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