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“Great hotel but disliked Doha.”

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InterContinental Doha The City
Ranked #9 of 135 Hotels in Doha
Stockholm, Sweden
Level 6 Contributor
157 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 86 helpful votes
“Great hotel but disliked Doha.”
Reviewed October 13, 2013

I decided to stay overnight in Doha and explore the city, this basically because I travel on Qatar
Airways frequently and much enjoy visiting Dubai.
After landing and once again much rested and overfed travelling Qatar I entered the country through their Premium Terminal which was super fast.
To my dismay the limousine ride in to the city took an hour...! Thjs at 2:30 pm...
Check in at the Intercon was effortless with a very pleasent receptionist, I was upgraded to their
Ambasador Jr Suite which was
Two Malls located close to the hotel, City Mall was a waste of time, large, dull, strange nobrand stores, felt like it was built in the early 1960's. The other Mall close by had a couple of nice stores
(Paul Smith, Canali, etc) but was not that great either.
I was told that it would take at least 45m to visiit their prestige Mall and even longer back.
Doha can in no way be compared to Dubai, not for holiday makers or anybody really not forced to visit because of business.
Will not visit again, but will continue flying their airline.
The hotel btw was excellent, great rooms, great staff and the food st the Square was really excellent. Amazing service as well.

Room Tip: Don't visit Doha unless you really have to....
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  • Stayed October 2013, traveled solo
    • Value
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    • Sleep Quality
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Helpful?
Thank starfighter56
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Your_dedicated_host, General Manager at InterContinental Doha The City, responded to this review, October 14, 2013
Dear Starfighter,
thank you very much for giving Doha, but more importantly the InterContinental Doha The City a try! It goes without saying that we love our rating! If your travels ever take you back to Qatar, pls don't hesitate to come back and stay!
Best regards from your your InterContinental Doha The City team
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Rating summary
  • Location
  • Sleep Quality
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  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (259)
Date | Rating
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English first
Doha, Qatar
2 reviews
Reviewed October 12, 2013

We stayed at InterContinental Doha The City last September 26 to 28 then again on October during the holidays and we enjoyed our stay immensely. This booking was a means for us to rest and relax after long days of work. At the Club Lounge, we were accommodated immediately and were given our room right away. We were very pleasantly surprised with the Club Room Suite assigned to us. It was very spacious and comfortable. The breakfast buffet was delicious and more than enough for us. But what really stood out was the superb service provided to us during our entire stay. This is what made this hotel stand out and gave us the comfort of feeling "at home."

Hats off to the staff of the Club Lounge who provided exceptional service- Karen, Jerelyn, Maya and Arnum. They were very accommodating and helpful. Their sincerity and enthusiasm was evident not only with us but with the other customers as well. We would also like to commend Dario of the Health Club who gave a very relaxing and invigorating massage, Jenelyn of Housekeeping and Erika of in-room service for their excellent service. The experience we had with the staff who made us feel very welcome and well taken care of is one that would definitely make us want to keep coming back.

Room Tip: Club Suites with the Bay View or the Arabian Sunset View provide an amazing view of Doha especially...
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  • Stayed September 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Rina E
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Your_dedicated_host, General Manager at InterContinental Doha The City, responded to this review, October 16, 2013
Hi Rina,
thank you very much for your comprehensive and detailed review along with the room tip for insiders! It is with great pleasure to learn how much you have enjoyed your stay in Qatar's biggest, but also most personal 5 star hotel! Hope to see you back for more! Not only the individuals mentioned (we are truely proud of them!), but the entire crew.
Your InterContinental Doha The City Team
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Al Khor, Qatar
Level 4 Contributor
35 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 50 helpful votes
Reviewed October 11, 2013

We came to Doha for a weekend break and had a wonderful time at this beautiful hotel. Check in was effortless. We booked in to a club room suite. The club staff were brilliant. We must pay triibute to Karen, who booked us in, and Jerelyn, who served us in the club room, for exceptional service and hospitality. They were truly wonderful. The views of the city skyline at night from the club room were stunning. We would recommend this hotel as a great city centre five star option in Doha, particularly as the staff are so friendly and helpful.

  • Stayed October 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank SEQ2013
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Your_dedicated_host, General Manager at InterContinental Doha The City, responded to this review, October 12, 2013
Dear SEQ,
great feedback! Great to read you had a great stay with us and that you have had a fabulous Club Floor experience. Those motivating lines surely have been shared with the team! Thank you very much for sharing and see you back soon!
The InterContinental Doha The City Team awaits you!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
London
1 review
Reviewed October 10, 2013 via mobile

Tucked away near the city centre you will find the hotel, it really is a great hotel to stay.
They have a fantastic bar and restaurant on the 55th floor with amazing views. The rooms are good, you have to try the gym and pool.
What makes this hotel is the staff! They are very very good.

Stayed October 2013, traveled on business
Helpful?
Thank Steve M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Your_dedicated_host, General Manager at InterContinental Doha The City, responded to this review, October 11, 2013
Hi Steve!
Thank you so much for the great positive comment on our team & hotel facilities! It is indeed a great combination brought together and we shall continue working hard to support the "software" to excel and look well after the hardware! See you back soonest!
You InterContinental Doha The City Team
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Dubai, Dubai, United Arab Emirates
Level 2 Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed October 10, 2013

Bassem on front desk summed up the team attitide ...can do, with a smile, an email from the manager after the stay, and a friendly but not over-bearing concern that they earn the best business hotel title against increasingly stiff local competition. Well on the way in my view.

  • Stayed October 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Mathew B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Your_dedicated_host, General Manager at InterContinental Doha The City, responded to this review, October 11, 2013
Dear Mathew,
thank you for your time to post us a review on TripAdvisor! It is certainly a pleasure to receive your positive feedback on our journey from good to great!
Looking forward to have you follow us all the way!
See you soon,
Your InterContinental Doha The City Team!
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Austin, Texas
Level 5 Contributor
56 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 244 helpful votes
Reviewed October 6, 2013

Clearly a property focused on service, I stayed in a very nice and spacious room with great views. The staff did an excellent job and in one case really did an extra favor to help me out. I would happily stay here again and will recommend it to my colleagues.

Room Tip: Consider the executive club rooms for the best views.
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  • Stayed September 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
6 Thank dugbrown
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Your_dedicated_host, General Manager at InterContinental Doha The City, responded to this review, October 6, 2013
Dear Dug!
Thank you for the great feedback and we are glad you had a fab stay!
Thank you also for the recommendation!
See you soon and let us make this a 5/5 stay next time!
Best regards from the team of the InterContinental Doha The City!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Melbourne
Level 5 Contributor
61 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
Reviewed October 5, 2013

The check in was extremely slow. We had a club room which was very comfortable and roomy, certainly a good choice, however the lifts were slow. Needed to take three lifts to get to the restaurant on the 55th floor. We gave up waiting and went to Prime Rib on level 1. Overall, pretty disappointing for a hotel of this calibre. Would make a different choice on our next stay.

Room Tip: The club room was generous and comfortable
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  • Stayed October 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank sjmortons
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Your_dedicated_host, General Manager at InterContinental Doha The City, responded to this review, October 9, 2013
Dear SJ,
unfortunately 3 stars for us after your glowing review on Prime Steakhouse (best Burger you ever had in your life). We are delighted to read the positive review of our rooms, however discussed your feedback on speed of check-in with the Front Office team accordingly.
Please accept our apologies for the challenges finding the right elevators.
We hope to see you back to cnvince you of the true pleasures of staying with us!
Your InterContinental Doha The City Team
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about InterContinental Doha The City

Property: InterContinental Doha The City
Address: P.O. Box 22178 | Off Al Wahda Street, Doha 8299, Qatar
Phone Number:
Location: Qatar > Doha
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #9 of 135 Hotels in Doha
Price Range (Based on Average Rates): $$
Hotel Class:5 star — InterContinental Doha The City 5*
Number of rooms: 525
Official Description (provided by the hotel):
The new InterContinental Doha The City is perfectly located in the exclusive area of West Bay, and stands tall amid the financial district, the Diplomatic Street and is only 5 minutes away from Qatar Exhibition Centre and 15 minutes from Doha International Airport. At close proximity from Doha Golf Club, Souq Waqif and Katara Cultural Village and is opposite the City Centre Shopping Mall it is the perfect location for business and leisure travellers. ... more   less 
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