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“Average hotel in an average city”

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Retaj Al Rayyan Hotel
Ranked #41 of 134 Hotels in Doha
Perth, Australia
Level 6 Contributor
269 reviews
100 hotel reviews
common_n_hotel_reviews_1bd8 212 helpful votes
“Average hotel in an average city”
Reviewed April 18, 2014 via mobile

We were provided with a room at this hotel by Qatar Airways during a long stopover in Doha. It was comfortable but nothing special. Location was opposite the water, which was nice, but because of all the construction happening around it is difficult to get down to the water. We had room service during our stay but the food was not the best.

Stayed April 2014, traveled as a couple
Helpful?
1 Thank HelenRose
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mostafa A, Manager at Retaj Al Rayyan Hotel, responded to this review, April 21, 2014
We do appreciate helping us with your comments and we would like to inform you that we are always trying to be better by improving our services and such comments help us to know where to start and how to plan to reach our goal which is "your satisfaction" with highest level of service possible.
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505 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (73)
Date | Rating
  • Arabic first
  • Chinese (Simplified) first
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Indonesian first
  • Italian first
  • Japanese first
  • Polish first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Any
English first
Riyadh, KSA
Level 3 Contributor
11 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
Reviewed April 10, 2014

We stayed at the Retaj Al Rayyan for 3 nights in the family room which was one big room with kitchenette, living room and bathroom and a connecting regular room. The rooms and bathrooms were clean. We had a large amount of space and enjoyed the hotel very much. The staff were extremely accommodating and the daily breakfast buffet was terrific. I would stay there again on my next stay. My only minor complaints:

1. the windows weren't clean so I couldn't really enjoy the view of the sea. Although, this may have been to the recent rain and thunderstorms.

2. there weren't any interesting cable channels to watch.

3. You have to pay for wifi in the rooms although its free in the public areas.

  • Stayed April 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank ummaayah
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mostafa A, Manager at Retaj Al Rayyan Hotel, responded to this review, April 21, 2014
Thank you so much for you comments and we really appreciate it as it is encouraging us to move forward.

As for your other comments; yes the rains affects the windows cleanliness and we have a plan to clean all windows by this month and we promise to consider other issues.
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Dubai
Level 6 Contributor
106 reviews
67 hotel reviews
common_n_hotel_reviews_1bd8 81 helpful votes
Reviewed March 31, 2014

We used this hotel for the first time when we could get very little else due to a big event in Doha. Spent 2 nights here, the room was not bad although the advertised sea view was a side view. There was no hot water in the bathroom, only luke warm, the food was nothing special and also not hot. No free internet in the rooms. It was not the worst hotel by any means but would not use it again.

Stayed March 2014, traveled on business
Helpful?
Thank fordaleDoha
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mostafa A, Manager at Retaj Al Rayyan Hotel, responded to this review, April 3, 2014
Thank you for taking time to put your comment and for pointing out issues which have influenced your overall impression of your stay with us. Please be assured that those issues raised have been considered and appropriate action has been taken.
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Muscat, Oman
Level 4 Contributor
28 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed March 21, 2014 via mobile

I stayed in the hotel for 2 nights. Got a room with a great view of the bay. Good breakfast and lunch buffet. Very friendly staff . Good service.
Complementary Wifi is available in the lobby this is the only problem.
Good clean room and bath.

Stayed March 2014, traveled on business
Helpful?
Thank Bala M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mostafa A, Manager at Retaj Al Rayyan Hotel, responded to this review, March 26, 2014
Thank you for your great review. We really strive hard to meet your expectation and beyond. Our F&B associates do their best to serve food in a delightful ambiance.

We have passed your praises to our associates.
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Mumbai (Bombay), India
Level 5 Contributor
52 reviews
41 hotel reviews
common_n_hotel_reviews_1bd8 58 helpful votes
Reviewed March 17, 2014

We stayed at Retaj Al Rayyan (courtesy Qatar Airways). We reached the hotel at around 12.45am and the check in process was quite fast and efficient.
The dinner buffet was still open at that time and great selection of food.

The rooms are very good and some rooms have got a good view of the sea. Nice big beds and big flat screen television.

The room service is excellent and don't keep you waiting for hours. We ordered a lot of dishes and still everything came within 30minutes of placing the order.

The breakfast buffet had a great selection and live counters for waffles and eggs. There is also a sitting area outside if you fancy sitting in the open air with a nice cup of coffee/tea.

The staff were very efficient and help you with all the information you need. They all spoke god English.

The newly introduced west bay bus passes by the hotel and the stop is right outside the hotel.

  • Stayed March 2014, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank andrew_netlas
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mostafa A, Manager at Retaj Al Rayyan Hotel, responded to this review, March 26, 2014
Thank you very much for your amazing comments and for the chance of staying with us to experience the service you deserve. We appreciate your kind words about our room, location and our service. We pride ourselves on our exceptionally high standard of service and really work hard to meet guests’ expectations. I am glad to hear that those efforts pay off during your recent stay.
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Riyadh, Saudi Arabia
2 reviews
Reviewed March 15, 2014

Everything was perfect except the internet as it was not free inside rooms while its free in lobby..!!
It should be free charge in rooms as internet became one of the important things in life whatever for personal or business uses.

  • Stayed March 2014, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Mohamed A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mostafa A, Manager at Retaj Al Rayyan Hotel, responded to this review, March 26, 2014
Appreciate taking time to review our property. We truly value your suggestions and opinions and we promise that it will be considered.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
London, United Kingdom
Level 6 Contributor
111 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 56 helpful votes
Reviewed March 13, 2014 via mobile

Very proactive staff
Good accommodation the breakfast was good a good selection of food. Very obliging and helpful staff
Would recommend to any one
Public transport ; very good access
At times found staff understanding of English was poor

Stayed February 2014
Helpful?
Thank Aravinth1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mostafa A, Manager at Retaj Al Rayyan Hotel, responded to this review, March 26, 2014
Thank you very much for taking time to share your feedback. I was happy to hear your kind words and appreciation to our associates. We truly work hard to serve our customers the best they deserve.

I have shared your great feedback regarding our associates.

I was sorry to learn your concerns regarding one staff’s understanding in English and would like to let you know that a corrective action will be taken.

We look forward to welcoming you again soon; please reach out if I can assist you in any way.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Retaj Al Rayyan Hotel

Property: Retaj Al Rayyan Hotel
Address: Diplomatic Street | Dafna, Doha, Qatar
Location: Qatar > Doha
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Kitchenette Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #41 of 134 Hotels in Doha
Price Range (Based on Average Rates): $
Hotel Class:4 star — Retaj Al Rayyan Hotel 4*
Number of rooms: 360
Official Description (provided by the hotel):
Retaj Al Rayyan Hotel The Retaj Al Rayyan Hotel is ideally located in the heart of the commercial and diplomatic district, and overlooks the West Bay area. With a full panoramic view of the bay, this newly built hotel features 360 spacious rooms and suites. The rooms are equipped to the finest standards, and the hotel offers a wellness centre, an outdoor swimming pool and a comprehensive range of food and beverage outlets. The Retaj Al Rayyan Hotel is just 15 minutes away from Doha International Airport, and is at walking distance to Doha City Centre Shopping Mall. There is also easy access to the Qatar International Exhibition Centre. With its fine accommodations and exceptional level of service, it is a perfect choice for both leisure and business travelers. ... more   less 
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