I thought I would try this hotel which is located in the centre of the Hamra district. On arrival, I was greeted by a rude receptionist. She demanded my passport, after 15 mins gave me the keys. (I asked for my passport and she started laughing and said that she was not going to take my passport hostage she was getting it copied). I asked her where I could get my currency changed - she asked me what I had, I said sterling - she said "Go and ask someone on the street". I had a restless night as the windows are thin - there are 4 24 hour cafes directly outside the hotel. There was construction being done on the room next to mine - all night and day. Taxis were blowing their horns all night. The next day i had a Do Not Disturb sign on the door and some woman started banging on the door. She asked if I wanted room service - I said no. The receptionist found no problem in lighting up a cigarette in front of my face.
The service of this hotel is terrible. The staff are intimidating - very creepy. they always watch you and speak in arabic in front of you and laugh - this is very rude and I was extremely offended. I was so un-comfortable at this hotel that I asked to check out and I checked in to another hotel for an extra week. Upon check-out - I handed over the keys and was told "ok" - I demanded a receipt. I was given a poor printout - showing no details. I asked the receptionist to re-print an adequate statement - and he reluctantly did this. I was shown to be German (even though they disappeared with my british passport on arrival) I felt compelled to report all of this to the Lebanese Tourist Police and they fined the hotel for inadequate conduct as well as extortion (tourism tax is around 5% and this hotel showed around 20-30% per night). I would not recommend anyone to stay here. This place should be shut down.
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